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Introduction to Groups.io for group owners
Creating a group
Promoting your group
Group aliases
Renaming a group
Customizing group settings
Setting membership defaults
Changing the group's cover photo and icon
Managing group and member notices
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Managing hashtags
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Locking and unlocking groups and subgroups
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Exporting or downloading your group’s data
Deleting a group or subgroup
Enterprise group features
About notices
Displaying the Notices page
Creating, editing, or deleting notices
Banned Member notice
Direct Add notice
Goodbye notice
Group Guidelines notice
Group Sponsorship notice
Invite notice
Locked Group notice
Locked Topic notice
Message to Member notice
Monthly Reminder notice
Pending Subscription notice
Rejected Message notice
Rejected Subscription notice
Removed Member notice
Welcome notice
Inviting people to join a group
Adding members directly
Displaying the member list
Reviewing the member list
Handling pending members
Handling members marked NC
Displaying an individual member's record
Moderating individual members
Adding moderator notes
Changing a member's email address
Adding or updating members' display names
Reviewing members who were removed because of reported spam
Removing members from the group
Banning or unbanning members
Synchronizing group members with a file of email addresses
Synchronizing group members with Slack teams
Viewing information about past members
Dealing with bouncing accounts
Moderating topics, messages, and attachments
Handling pending messages
Merging topics
Splitting topics
Locking and unlocking topics
Editing the properties of topics in the archive
Editing the content of messages in the archive
Deleting individual messages
Deleting topics
Sending special notices
Group owner email messages
- Help Center
- Group Owners Manual
Restriction: This feature is available only in Premium and Enterprise groups.
Premium and Enterprise groups can lock their group, as well as any subgroups, which preserves the archive on Groups.io but prevents members from posting messages to it or making changes to any other group content such as files, photos, and databases.
To lock a group or subgroup:
- Desktop browser: In the left menu on the group’s website, select Admin > Preferences > Settings.
Mobile device: At the bottom of a group page, tap the More icon, then select Admin > Preferences > Settings on the More menu. - Scroll to the bottom of the Settings page and click or tap the Lock Group button.
- When the Verify Lock confirmation popup appears, click or tap Yes.
If you decide to unlock the group or subgroup:
- Desktop browser: In the left menu on the group’s website, select Admin > Preferences > Settings.
Mobile device: At the bottom of a group page, tap the More icon, then select Admin > Preferences > Settings on the More menu. - On the Settings page, click or tap the Unlock Group button.
- When the Verify Unlock confirmation popup appears, click or tap Yes.
Note: Groups.io automatically locks any subgroups that were created in:
- A Free group that was created after January 15, 2020 at 9:00 a.m. U.S. Pacific Time, then upgraded to Premium, then later downgraded back to Free
- A trial Premium group that is downgraded to a Free group
Those subgroups are locked until the Free group is upgraded again.
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More
Introduction to Groups.io for group owners
Creating a group
Promoting your group
Group aliases
Renaming a group
Customizing group settings
Setting membership defaults
Changing the group's cover photo and icon
Managing group and member notices
Managing members
Managing owners and moderators
Managing topics and messages
Managing hashtags
Activity log
Notifications about group activity
Storage space
Integrations
Subgroups
Donations and sponsorships
Pinning topics and wiki pages
Locking and unlocking groups and subgroups
Banning or unbanning domains
Upgrading or downgrading groups
Groups.io billing
Exporting or downloading your group’s data
Deleting a group or subgroup
Enterprise group features
About
Features
Pricing
Updates
Terms
Help
About notices
Displaying the Notices page
Creating, editing, or deleting notices
Banned Member notice
Direct Add notice
Goodbye notice
Group Guidelines notice
Group Sponsorship notice
Invite notice
Locked Group notice
Locked Topic notice
Message to Member notice
Monthly Reminder notice
Pending Subscription notice
Rejected Message notice
Rejected Subscription notice
Removed Member notice
Welcome notice
Inviting people to join a group
Adding members directly
Displaying the member list
Reviewing the member list
Handling pending members
Handling members marked NC
Displaying an individual member's record
Moderating individual members
Adding moderator notes
Changing a member's email address
Adding or updating members' display names
Reviewing members who were removed because of reported spam
Removing members from the group
Banning or unbanning members
Synchronizing group members with a file of email addresses
Synchronizing group members with Slack teams
Viewing information about past members
Dealing with bouncing accounts
Moderating topics, messages, and attachments
Handling pending messages
Merging topics
Splitting topics
Locking and unlocking topics
Editing the properties of topics in the archive
Editing the content of messages in the archive
Deleting individual messages
Deleting topics
Sending special notices
Group owner email messages