Hi All, I'm trying to help my elderly mother get a new computer set up so that she can use her computer with her Janome 12000. I personally don't know anything about her Janome, other than it is the o

took off the two screws on bottom of machine to Clean, and found this spring. Jim Stutsman please advise where it might go????? Your help is greatly appreciated. Jane

Greetings to Janome Users--- I am making a couple of pillowcases with the same embroidery design. The first one finished perfectly, then I put my machine away for a couple of days. Today, I hooped the

Good morning-- I have a Janome S7 sew-only machine. It has the 9mm wide stitch width and the stitch length can be adjusted up to 5. However, I find that the length of 5 is not long enough for basting

I’m getting a new ipad and I want it to have its own cloud storage. The ipad that has all the Janome/Jim apps on it is now used by my husband and that account has his iphone and the ipad on it. I have

Does any one here own this software & having trouble to be able to use it because the dongle no longer works? If so let me know if you have found any way to access it & how you did it. I have tried ev

A friend of mine inherited a 10000. She is worried about running it being it has not been ran in roughly 5-8 years. She called me for help (we both have the 10000) and was wondering if it should be oi

I have an MC10001 and am trying to get it up and running. I realize this machine is very old but I have used it from time to time for sewing as a backup. Well, when I turn it on, I’m getting a message

This "Thank You" is late but in no way means any less. I have been following the help subjects Jim and all of you wonderful ladies sent to me trying to help me. I have been busy trying to fix this inc

Hi does anyone here own the software for the Digitizer Jr and are having a problem to accessing it to use it? I have tried everything to correct the use of the dongle but keep getting 'Unable to acces

Upgrade for 15000

How do I get horizon link for the 12000 on my new computer without being able to insert the original cd for it. Help please

Will I have an issue with my 11000p if I go from windows 10 to 11 on my computer? I do not have digitizer.

Jim I have Janome 12000 and 11000. I'm going to update to Windows 10. I have Windows 7 right now. I'm scared to do this in fear something is not going to work. Have you got any ideas in what is not go

Morning, My 15000 bobbin case spins around, pops up the plate, which causes a big jam. I took this in for service and it did the same thing again. Why does this do this? Can't seem to get an answer. I

I am currently having problems winding bobbins. The needle mechanism does not fully disengage and the needle initially goes up and down very fast while the bobbin starts winding, then the needle stays

Hello Jim and other Mac users, My 2012 MacBook Pro needs to be replaced and I would like to purchase one of the new MacBook Pro's with an M2 chip that was announced this week. I currently use VMFusion

Updated to windows 11 from windows 10. My little flower icons for Janome are gone and I have a red & white blob in its place. Clicking on them will not open them. It says it is a digitizer stitch file

hi all can anyone tell me the name of this font please thanks zelda

Anyone have a suggestion for a decent sewing chair? Need rolling casters, easily adjustable seat height, preferably with a back rest. Been searching the internet but they are all over the map. Any and