Hi my friend is an owner of the 9400 and she is having trouble when free motioning and the top thread shows on the bottom. I have told her different size needle. Anyone have any good advice? Thanks fo

while doing an embroidery today the machine stopped and and made a repeated pulse sound Went away when I turned machine off and on but it has just happened again Any suggestions

Good Evening: Hi to: Cheryl of Saskatoon I saw in a msg earlier today that you have a Janome Serger 1200D. Are you happy with it? Do you know of any good resources to provide help? I've spent countles

Hello Janome Group-- Does anyone know what this thing is? The picture is taken of a Skyline 7 model, from the backside of the machine, and with the accessory tray removed. Located just underneath the

I recently damaged my embroidery unit for my 15000, so am trying to use my 10000. We all know the programs only work on older laptops, somyquestion is, isthereaby way that I can transfer from a jump d

I’m making an inquiry for a friend who owns a 12000. I’m including a photo of the connection on her machine where the embroidery arm connects. It’s easy to see the damage. She has been told that this

I will be quilting using the hand look stitch on the 15000, top, backing and 80/20 batting. Instead of using monofilament in the top I'm wondering if I can use Invisiline 100 wt in the top with 50wt i

Seems this has been asked before, but does anyone know if we can use Horizon link to transfer any of the built-in decorative stitches from our machine to our computer? I much prefer the serpentine sti

I’ll be taking my 12000 in for repair within the next few days and it may not be worth repairing – I have had my money’s worth and much pleasure from it. If it is replacement not repair, is there any

I’m having enormous problems downloading the HASP drivers and Janome is being spectacularly uncooperative. I have run Digitizer V5.5 on Mac with Parallels for no problems until recently. I’ve looked a

Hello Group--- I am speaking about the narrow VD foot (AccuFeed) that I use on my Skyline 7. I am doing the quilting on a lap size quilt with this single-wide foot, not the wide one, and almost every

My hard drive had to be replaced on my Imac where I have been using Parallels with Windows to run my Digitizing Software. Having difficulty understanding how to get it all back up and running and thin

As you can see I have these classes. The first one is tomorrow. I haven’t received any information about how I actually get to take the class? I will call Triangle tomorrow, but previously when I aske

I have the 15000 connected wirelessly to my PC (Win 8). We had to get a new router to increase speed for our computers. The PC will not connect to the new router. It shows that the new network exists

just checking, got my new machine yesterday and it keeps giving me the message to raise the presser foot, raise needle bar and turn off machine? I do it and again it happens after a couple of stitches

I am thinking of purchasing Artistic Digitiser and because I live in France will need to buy through a retailer here, this may be a silly question but will the software be in French or English? Can th

Disclaimer: Jim, I was really struggling if I should post such an article in your forum or not. I don't want to call in any favor - actually you already helped me so much - so don't be shy to discard

Has anyone signed up for this, it starts tomorrow. I read past messages when it was offered in May. I am tempted but not really have the time and I am puzzled by the costs. Full new version of MBX 5.5

Hi, would anyone know if the workbook that is suitable for the Janome 15000 be suitable for the S9? I'm told the S9 is a scaled down version of the 15000. Regards, Mary

Hello- Group-- I am having fun trying some of the features I have not ever tried before. The Skyline 7 manual ( page 82) shows a way that the machine can automatically remember the length of a seam so