When I put the HP plate in and turn the machine back on I only see the HP view with only 4 stitche available and a picture of the old HP foot and I cannot move the needle to the right hand side.: Is t

Is there any way to import a design that has been save in jef format into accufil to be used as a quilt design. My accufil says it will only open jpx files

Earlier this year I started an embroidery appliqué project with a friend who has Viking machines. I did several blocks on her Viiking machine. I also received all the files in .jef format. I figured o

Dear Jim, I just unboxed a brand new Janome 9450 and unfortunately the message please raise needle bar slowly came up. Sounds simple but the needle bar knob only moves a tiny, tiny bit and than is sol

Jim, I just got my machine back from the dealer last week for its regular maintenance., I did some embroidery work, all was fine. Then I switch to regular sewing and needed to wind a bobbin, and the i

Hello Group! OK, I am keeping busy in my workroom, sewing swimwear for when the weather turns nicer. Things are going OK, but I must express my exasperation --once again--with something with the Janom

JIm Bought a Foot Book when I was using windows 7, have up to windows 10. Would like to put it on the 10 using the app, need information. Inna

I used my 15000 for embroidery a couple weeks ago and all was perfect. Today I set out to do some regular piecing and when I turned on the machine it seemed like the needle was vibrating and an error

Wondering.....I went to the Atlanta Sewing Expo last week, as I have done in the past. Enjoyed it but realized I am an embroiderer, not a quilter, or a sewist, or a crafter. Are there Expos that are f

Jim, What new feet, if any, have been added to the FootBook since your early February post?

I attended a Janome/Westalee Ruler Workshop a couple of weeks ago. I upgraded my 15000 v2 to the v3 Quiltmaker, so it is definitely a good go-to machine for this, but I also asked about a foot for my

I've seen the M7 at my dealer's and it's not an embroidery machine. It's also as big (to me) as the 15K but without the embroidery unit. It is a pretty heavy machine. Here's some more information on t

Uninstalled Customizer 10000 in computer because I did not need it because moving to windows 10. Wrong! A friend needed it for some designs. When I reinstalled it in to XP (with the last known Customi

Diane and Jim, What strength fishing magnets are you using on your hoop? I find there are ones from 40 lbs to 400 lbs ( obviously not needed!) I was looking at the 40 lbs or 75 lbs. I thought 40 lbs p

I have embird, I find it challenging to use and has no written manual. I can by a manual that is from 2006 (don’t think so ). So I’m look for a software that I can use for my 15000 with a written manu

Uninstalled Customizer 10000 in computer because I did not need it until windows 10. Wrong! A friend needed it for some designs. When I reinstalled it in to XP (with the last known Customizer update)

I've had this machine for almost 2 weeks. Can't do a thing with it. Lesson a week away yet. Book, help window and online videos worthless. I'm not interest in digitizing just the Artistic & machine ba

I know this has been discussed before, but I couldn’t find it. I just bought the Essential RE18 hoop for my 12000. About 6 months ago I did the 1.2 update to my machine, and it shows that when I turn

ThreadBook version 1.4 has just been approved and should be in the App Store sometime later today or tomorrow. If you have automatic updates turned on, it will download once it's in the store. On the

I recall in a prior discussion monofilament thread, some individuals mentioned using fine 100 wt thread instead. This suggestion also came up in a workshop I went to on Friday for hiding stitching in