I have the Cutting command selected and find that sometimes the thread gets used up or taken to the back but 2 out of 3 times it leaves a tail from 1/2 and ince to 1 1/2 inches I have read the directi

The more I use My new machine the more I fall in love with it. Just posted a picture of my first finished project. Have several more that I want to do. Love the information that I get from this forum.

Hello Jim, I find that the machine leaves way too much thread on the bobbin, when it tells me insufficient bobbin thread to finish. I went to settings and have bobbin thread down to 1. Wish there was

Hi! Hope some computer expert can help me out. For some reason my Digitizer MBX stopped loading a few days ago. It appears to recognize the dongle but then just hangs. I have uninstalled and reinstall

Does anyone know if we can merg single designs to make a scene to fit our larger hoops. I have tried with no success. I have read the help files for Horizon link but find it lacking. I also tried in M

I have not tried the embroidery part of the machine yet to know, but several people in my sewing group have had problems with the low bobbin indicator when doing embroidery. After having the dealer wo

Hi I am looking at 12000 and Brother 8700D side by side either this week or after Christmas. Needing extra software may swing my decision. I have a 300E and 9000, and only use embird, so far that is a

I use Janome customiser 11000, do you know if janome will update it for use with the 12000 or I am going to have to get used to using something different.

Hi, again. Should add that I'm using Windows 7, 32 bit...anybody else have problems loading MBX? Chris

Hi Jim, This came up 3 times today and once before on another day. Any idea why this happens? María Sent from my iPad

Has anyone had any problems with the thread cutting the plastic housing where you thread the machine through the uptake arm? I've noticed that I have several nicks in my brand-new machine where I've s

1. My 12K came with a little vial of cleaner, but I see no reference to it in the instruction book. What is it used for? 2. There is no reference to putting a drop of oil on the felt in the bottom of

My 12000 has been busy embroidering Christmas designs during the last couple of days when a little while ago it suddenly decided to seize up and now the needle bar is jammed. I'm going to have to make

Hi, Jim. Thanks for your assistance with this, it had me tearing my hair out for a couple of days. Thinking back on it, I think the problem started when I installed a second Jacquie Lawson Advent cale

I am about to sell my Janome 11000 to my friend as I have the 12000 now. The machine sews beautifully and embroiders beautifully but it does make a chirping sound when it is doing satin stitch. It alw

Hi Jim, I have a question about the DVD that came with MBX.... this is the instructional DVD When I put it into the player it will autorun and open up the table of contents. On the left column are all

After waiting (impatiently) 2 months, my baby has arrived. Fantastic machine, if a little intimidating. I almost expect it to feed the cats, walk the dog, do the dishes, and give me a fabulous back ma

Can you please tell me why I can't wind a bobbin when in embroidery mode, haven't I always been able to do this??? Must make sure I sit and wind a few and have them ready. dawsewmad

I collected her this afternoon and have sucessfully loaded the update, had a little play. Tomorrow I will put the embroidery unit on and have a go at one of the absolutely fantastic designs that are b

I have designs saved on memory sticks which I use to laod patterns to my 11000, am I going to have to buy new sticks for the 12000. I understand that to upgrade the machine you have to use an empty MS