Jim I will be updating to Windows 10 and wondering if I'll have any problems with my Janomes 11000 and 12000? I'm switching to a new computer. Any help will be appreciated...Thank you! Cathy

I’m at a retreat, with my S9. We’re doing embroidery. The straight stitch needle plate will not snap into place. Other people tried to snap it in as well. The zigzag needle plate snaps no problem. The

Hello again, I'm just full of questions... What is the name of the workbook Diane Stutsman has for the mc12000, and where can I purchase it? Thank you Sharon

Has anyone with a Mac using VMWare with Windows 10, Hatch2 and Digitizer 4.0 updated to Apple OS Monterey? Have you had to reload or update any other software when making the update? How do you like t

Jim and anyone else in the know, I have scratch grooves on the white piece that is under the bobbin case on three of my Janomes; MC6500, MC6600, and Horizon 15000. It looks like it is held in place by

Jim, I bought a new iPad. I need to load My 15000 app. I am not using the old iPad since it will not connect to my machine. When I went to the app store it is requesting the charge. What do I need to

The bobbin sensor works by pushing the little "flipper" on the bobbin case out until it stops. As it's moving, inside the machine there is a metal strip with slots cut in it. As the flipper moves, the

We're moving, and I will be transporting my MC12000 and my 9400 in my car. For the life of me I can't figure out how to put the cover that came with the machines on. Please, please, please help. If yo

Hello Jim and Everyone, I bought my 15k as a store model from a dealer and found that both the red and yellow dot bobbin cases have no part number engraved inside them. I looked online to see what hap

If any interest contact me…

Jim I am getting bird nests on my 12000 while trying to embroider. It seems like the threads get caught just on the outside of the bobbin holder. That's where I pull out the threads. Any ideas that I

I have trialed the Janome digitizer and did not really get into it. But it did seem nice- I now wish I had done a proper comparison- where I digitized the same design for comparison- if janome offers

hi Jim, I have an S9 and was wondering if the app would be suitable for this machine? I have your Foot and ThreadBook apps, which I love and use frequently. Regards Mary in Au

Good morning everyone. I am curious if anyone has had an issue with the tension disks similar to mine. My 15000 was running fine. No problems but it hadn’t had a checkup in a while so I took it to my

Good afternoon. I have the 15000 App loaded but I am not sure I have all the updates that maybe available. How can I ensure I have the latest and greatest version/updates as I really depend on the App

Jim, I have the iPad I bought with my machine 6 years ago. Will my app update automatically? I notice there is 1.5.2 version, I have 1.4.1(14)-18. Thanks Wilma Al-Uqdah Sent from AT&T Yahoo Mail for i

Hi group I have a Janome Horizon Quilters machine listed in the data base. If interested, please email me! Thanks

Hi Everyone: I posted this message the other day and have had "zero" responses????????????? Very unusual. Did I post something wrong or incorrect?????????? Happy New Year Everyone!!!!!!!!!!!!!!!!!!! I

Canada has this and was hoping to find it in U.S. Thanks for your help

I know that many of you have been hoping for a new release. Janome Canada seems to be hinting that there will be a new machine this Spring. ----- Forwarded Message ----- From: Janome Life <comment-rep