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Acudesign to PC. Can’t open file on PC
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Mary Sanerkin
I have created a file in acudesign and tried to send it via email. I downloaded the files (one jef+ and one pdf) into embroidery editor on my PC in readiness to transfer to my Janome 500e. When I try to open the file in the embroidery editor it fails. It has worked previously so I know the process works. Not sure what I am doing wrong/differently. I cannot even send the file to acuedit as it doesn’t appear to do anything when I tap copy to acuedit. Does renaming the file in acudesign have any affect? Please help as it is driving me mad! I just have to get my from acudesign to my Janome 500e. Any hel- would be appreciated. Equipment used in the process iPad /pc /janome 500.
thanks Mary
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Virginia
I am not sure if I am correct but your 500 is not wireless and is on a windows platform. You have to transfer with a USB? Virginia. Sent from my Sprint Samsung Galaxy S10.
-------- Original message -------- From: "m.sanerkin via groups.io" <m.sanerkin@...> Date: 5/5/20 7:44 AM (GMT-05:00) To: onlinesewing-janome@groups.io Subject: [onlinesewing-janome] Acudesign to PC. Can’t open file on PC thanks Mary
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Lyn Quine
Did you send it zipped if you did that could be why your editor and acuedit can’t open it. I always use Dropbox, I send from Acudesign to dropbox then transfer from dropbox on my PC to USB to transfer to the machine
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valora hammond
Did you try just as a .jef?
toggle quoted messageShow quoted text
On May 5, 2020, at 5:44 AM, m.sanerkin via groups.io <m.sanerkin@...> wrote:
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Mary Sanerkin
The problem appears to be with the acudesign not feeding correctly into Dropbox. After further research I read online this is not an uncommon problem as the link from acudesign to Dropbox can be flaky. It worked earlier in the day on another file I just couldn’t get it into Dropbox.
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