Digitizer Jr.

Shirley Allen

Hi does anyone here own the software for the Digitizer Jr and are having a problem to accessing it to use it?  I have tried everything to correct the use of the dongle but keep getting

'Unable to access ?Hasp SRM Run-time environment (Hoo33)  I tried the site Jim recommended but no luck there. I have went to Janome and Wilcome but no luck there either. Please if anybody has some info please let me know.  I paid for software that is now no longer any use.