Portable Hard Disk died!!
Anne Parker
Hi All - especially Jim with all his knowledge!My portable hard disk has died - with all my embroidery designs on it - mostly ones I have created over the last many years, though none are actually bought ones. There were a lot of free designs I downloaded though. Anyway when plugged in to a USB port on my laptop my system recognises it as a hard disk, but there is no disk info, and it doesn't show up in the 'This PC' window of file explorer. I can't hear it spinning, but if it is I am guessing that the addressing system (or something like that) has been corrupted and that would need to be recreated. Does anyone have any ideas of how I could get my data back. (I've tried different ports, different cables, a different laptop and the results are all the same). It is a quite old Samsung disk. I am on the point of taking it in to my local Curry's retailer here in the UK to see if they can get the data off for me. Sad thing is I was on the point of buying a new hard disk so I could have two copies of everything - there is no room on the laptop for much data - it only came with 250gb of storage. Seems to be the way these days unless you pay the earth for storage! Any help appreciated. Anne www.sewingtales.wordpress.com https://www.flickr.com/photos/94302460@N03/sets/ "taking time to love is, most of all, caring enough to not hold on too tightly and yet not to run too loose". Taking time to love - Rod McKuen 1970's |
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I've lost count of how many times this problem has come up, not just here, but from many friends and neighbors. All storage systems, be they hard disks, SSD, CD, DVD, etc., will fail at some point. In the case of the hard drive, it's a mechanical device that spins at thousands of revolutions each second. This creates wear, and at some point the positioning may be off a fraction of a millimeter and it can no longer read the contents. It's also possible that a critical part of the drive, for example the directory, has a section that is no longer readable. In the majority of cases, recovery is not possible. There are services that will attempt heroic efforts like disassembling the drive in a dust-free chamber so that it can be combined with parts from a working drive to recover the data. This is horrendously expensive, and not guaranteed to work.
In the past I have had exactly one time where data could be recovered without expense. A neighbor delivered newspapers every day, and had her entire route and records on an external drive. It failed. She called me in desperation, because there was no backup. After a few failures I tried standing the drive on edge, on the theory that gravity might pull the spinning shaft back into a position of less wear. It worked, and the data was recovered. So try placing the drive in different positions. If you've live a good life and accrued enough Karma points, it might work. I would caution about spending a large amount of money on data recovery, as the odds are against you. It's probably worthwhile to repeat the 3-2-1 backup rule, which has served me well: 3 - Have at least 3 copies of your critical data 2 - Keep those copies on at least 2 different types of media 1 - Have one copy that is in a remote (i.e. not in your home) location My favorite offsite backup service has a slightly different take on this: https://www.backblaze.com/blog/the-3-2-1-backup-strategy/ |
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favymtz
Can I jump on board and corroborate what Jim said? When my portable hard drive failed, as he said it was sudden and totally fatal. I actually was sitting at my computer when we had a power surge that caused the lights to go out for about a few seconds. When the power came back on the hard drive wasn’t functioning anymore. Thankfully it didn’t fry the computer! We have a friend who had a connection to someone who worked at the State Police Department (experts in data retrieval!) and they took the hard drive and tried to recover the information. To no avail. The loss of my embroidery designs was mostly recoverable, because most companies have a record of what we’ve purchased, but the worst was losing about 4 years of family pictures. I hate to be the bearer of bad news Anne and others, but in future don’t rely on portable hard drives to be the sole source of backups. ~Favymtz
Sent from Mail for Windows
From: Jim Stutsman via groups.io
Sent: Tuesday, November 22, 2022 6:33 AM To: onlinesewing-janome@groups.io Subject: Re: [onlinesewing-janome] Portable Hard Disk died!!
I've lost count of how many times this problem has come up, not just here, but from many friends and neighbors. All storage systems, be they hard disks, SSD, CD, DVD, etc., will fail at some point. In the case of the hard drive, it's a mechanical device that spins at thousands of revolutions each second. This creates wear, and at some point the positioning may be off a fraction of a millimeter and it can no longer read the contents. It's also possible that a critical part of the drive, for example the directory, has a section that is no longer readable. In the majority of cases, recovery is not possible. There are services that will attempt heroic efforts like disassembling the drive in a dust-free chamber so that it can be combined with parts from a working drive to recover the data. This is horrendously expensive, and not guaranteed to work.
-- Favymtz |
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Last ditich suggestion...here goes... Wrap disk in dry cloth securely and place in ziploc bag(avoiding condensation on disk) and leave in freezer for 24 hoiurs. At this point it may churn up for one last run where you can copy it as quickly as your system wil allow.... good luckl |
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Cheryl Paul
Hi Anne,
I had that happen to me. More than $400.00 later and I still didn’t get the satisfaction I expected. Not a total waste, but I think an unnecessary expense. I don’t do anything with most of the designs that I have saved and use most only once or twice. Cheryl - Saskatoon |
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Anne Parker
Many thanks Jim and Favy for your input!
Having been a systems programmer in a different life working on IBM mainframes, I was responsible for the back up system!! I should know so much better! We had system and data backups on site, and at a remote location which we used to test regularly.! This hiccup has taught me a lesson! Anyway my husband enquired at our local Currys today and it seems they charge £90 to take a look and see what they can do - they have to send the disk away somewhere - but the good news is that if the data can't get recovered I will get my money back!! Don't think I could ask more, and I'm not hopeful, but will let you know the outcome once I've tested the process out. Please keep fingers crossed that something can be recovered!! Anne |
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Mattes
On Wed, Nov 23, 2022 at 08:00 PM, Anne Parker wrote:
Having been a systems programmer in a different life working on IBM mainframes, I was responsible for the back up system!!Not by any chance running (DF)HSM? Wow, this brings back memories to times when I was monitoring BCDS records :) Keeping me fingers crossed for your restore: I once restored a neighbor's dying USB drive with unique photos of years. It took the dedicated Linux system literally days, but with a roughly 50% success rate which was by pure luck. Save often, save early ... and always run a backup (and test its restore). Mattes |
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