I copied a link from a previous post.  

Faviola,  my question is:  Are you using HLS Ver 1.2 or do you have the upgrade on your 15000, which should have given you the new version 1.3 of HLS as well?  Does it not print the whole template either.?  I don't print templates as a rule and if I do I use Digitizer V5.5, because I can.  

I think that if the printing is "sketchy" that a lot of us should be contact Janome to FIX IT.  Does anyone els agree?  

Cheryl - Saskatoon

1a.

Re: Horizon Link Ver 1.2 not printing design onto template  From: favymtz Date: Fri, 12 Mar 2021 10:16:07 CST  Whenever I print templates using the Layout mode of HLS I have the problem where it won’t print all the pieces. Generally it’s the center sections in the Layout. I’ve reported it to Janome and they’ve offered no solutions. We think the program needs a fix but no promise of one coming.

Maybe it’s a case of choose your battles. It doesn’t seem like Janome is very responsive. Maybe there is a work around someone has found.

Cheryl, my HLS is v 1.3. It's the only version I've ever had because my 15000 is the Quiltmaker edition, not an updated machine.
V1.3 is the latest updated HLS.
The reason that I will typically use the Layout feature in HLS vs. doing a Layout in either Hatch or MBX is because it doesn't split up the embroidery designs like those programs do.
Also, I should clarify, when the Layout prints, it prints the ClothSetter marks (the crosshairs) but not the embroidery designs. This usually only happens in the center pieces of paper of a 9 page layout.
So it's still a useful template, but just aggravating that it doesn't print the design name # nor the picture.
As I said before, I've been in contact with Janome Support and they've been no help. Generally the answer is that since it's a free program don't expect Janome to fix it, and to use software such as MBX to print large layout templates! Well, yes....
So, does ANYONE else ever use the Layout feature? If so, does yours print okay? Maybe if there are other people taking their complaint to Janome, they will respond with a fix?
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Favymtz

I am using Horizon link 1.2 on my MC12000. Does Horizon Link 1.3 only work on the 15000?