IMac question


Caroline Wright
 

Jim, I need some Mac advice from the expert.  I bought a new 27” IMac last month thinking it may be time to replace my 2011 model and my timing was perfect as the old one will now not power up.  I have googled the problem and tried everything that is within my pay grade with no success.  The only thing that worked for an instant was wiggling the power cord and it sounded like it was going to start up as I heard a click and then nothing.

My question for you, is do you think it is worth paying to have it looked at/repaired?  Or should I just remove/destroy the hard drive and get rid of it?   I have my MBX V5 embroidery software installed on both IMacs and not sure how this will affect me installing again on another computer in the future unless I am able to uninstall?

Enjoyed the chat session yesterday.  Don’t know how I could do without your group.

 

Caroline


Jim Stutsman
 

The click you heard from wiggling the cord might have just been a small spark as it connected to the power supply, or it could be that the power connector has broken loose from the circuit board.

Regarding MBX V5, as previously mentioned on the list, there is a process for moving an installation from one computer to another, but it requires that the old one be operational. It also sounds like you've already installed it on the new computer, so you have effectively used both activations. I would suggest contacting Janome tech support to see if they can have your activation count reduced by one, given that the old computer is a non-starter. I don't know whether an uninstall would do that or not. Others may chime in on that, and Janome tech support should also know the answer.

Regarding the repairability of your old iMac, I would suggest Googling for "certified mac repair" and see what's available in your area. A quick call to a local store should allow you to get a high-low cost estimate. To find out how to extract the old hard drive visit https://www.ifixit.com. You could get an external USB housing for the old drive and then copy the virtual machine from the old one to the new one. That might let you do an uninstall to recover your activation.


Caroline Wright
 

Jim, thanks for the information as it gives me a lot of options to consider.

On Jan 2, 2019, at 10:20 AM, onlinesewing via Groups.Io <onlinesewing@...> wrote:

The click you heard from wiggling the cord might have just been a small spark as it connected to the power supply, or it could be that the power connector has broken loose from the circuit board.

Regarding MBX V5, as previously mentioned on the list, there is a process for moving an installation from one computer to another, but it requires that the old one be operational. It also sounds like you've already installed it on the new computer, so you have effectively used both activations. I would suggest contacting Janome tech support to see if they can have your activation count reduced by one, given that the old computer is a non-starter. I don't know whether an uninstall would do that or not. Others may chime in on that, and Janome tech support should also know the answer.

Regarding the repairability of your old iMac, I would suggest Googling for "certified mac repair" and see what's available in your area. A quick call to a local store should allow you to get a high-low cost estimate. To find out how to extract the old hard drive visit https://www.ifixit.com. You could get an external USB housing for the old drive and then copy the virtual machine from the old one to the new one. That might let you do an uninstall to recover your activation.


ikego58
 

Hi Caroline,  I just joined this group so I realize this response will be dated. I hope you did not destroy your hard drive.  It might be readable.  It could be that you need a new power cord or a power supply OR the hard drive is bad.  Still, the drive can be replaced and you can get some more life out of the computer if nothing else major is wrong with it.  The power supply can be replaced too.  So, I own this handy device for reading hard drives (once I take them out of the machine):  https://www.amazon.com/gp/product/B00APP6694/ref=oh_aui_search_asin_title?ie=UTF8&psc=1

It is no longer available on Amazon, but this looks very good and is for PC and Mac and you don't need drivers; it is plug and play:  https://www.amazon.com/dp/B00LS5NFQ2/ref=psdc_160354011_t1_B00APP6694

If you haven't done anything and have any more questions, please let me know how I can help.  And on your new computer, please consider buying yourself a backup drive and using Time Machine to back it up.  These are very good:  https://www.amazon.com/Black-Passport-Portable-External-Drive/dp/B01LQQHI8I/ref=sr_1_5?s=electronics&ie=UTF8&qid=1548280831&sr=1-5&keywords=hard+drive+backup
Keep in mind the newer version are more expensive because you can encrypt them now or put a password on them, in other words they are more secure.  

Kelly


Cynthia Dickerson
 

Kelly,

I am not the person you originally were talking to, but I have a hard drive that I saved out of my old computer because it would not download windows any longer.  I would love to get all of my old designs off of it.  So if I bought this, would I just plug it into my new computer and it would copy things over for me?  Am I understanding this correctly?  Thank you for any help!


Jim Stutsman
 

I'm not Kelly, who is MUCH better looking, but I'll throw out an answer anyway. The device Kelly linked to (Sabrent USB 3.0 to SATA External Hard Drive Lay-Flat Docking Station for 2.5 or 3.5in HDD) will allow you to connect your saved hard drive to your current computer. However just plugging it in will not do anything except make it appear to your new computer. You will have to open it with Finder (Mac) or Windows Explorer (PC) to view the files. You can then copy them to your current computer. Once you have recovered everything you want you can discard the old drive, or save it as a backup using the same device you used to recover data. If you discard it, don't just put it in the trash or electronic recycle. It is possible that someone could recover data from it. You can prevent that with some well-chosen hammer blows to the drive. Once it has several dents in it, there's little chance of recovering anything from it.


ikego58
 

Hi Cynthia,

    Yes, that is correct, but as long as your hard drive is still readable.  What I mean is that sometimes, for different reasons, you can't access your hard drive while it is in the computer, but it might not be totally dead and unusable if you plug it into this machine.  So, yes, you don't know until you try.  But, for 22 dollars, Amazon is great at returns; it is worth the effort.  So far, I have only had one hard drive that I have not been able to access because it was indeed totally dead.  And I think I have tried about 8 between my family and friends.  You can use this machine to "wipe" a hard drive too before you throw it away.  (The discs inside should have a hole punched in them for extra security though too)

    So if you buy it, you just follow the instructions on plugging the drive in.  I suggest "grounding" yourself by touching wood before you take out the drive and touch it etc.  So, then you plug this into your computer and it should pop up just like a jump drive or disc and you should be able to manually copy files from it by dragging them into a new folder or 'cut and paste"; however you usually like to do this.  If it does not actually show up, then the drive is probably totally dead, but again well worth the try.  Staples and computer companies charge you a lot of money to do this.  And like I mentioned, I have helped others recover data too so it is nice to own.  I did have issues with my sister's computer; she has a Windows laptop.  Some of the files I could not copy back on her Windows machine, but I could on my apple one and put them on a drive for her to then copy on her machine.  I did not have this problem with other Windows computers though.

    I do hope you try and please ask any questions you might have.  Good luck!  Kelly

   
On 1/24/19 8:28 AM, Cynthia Dickerson wrote:

Kelly,

I am not the person you originally were talking to, but I have a hard drive that I saved out of my old computer because it would not download windows any longer.  I would love to get all of my old designs off of it.  So if I bought this, would I just plug it into my new computer and it would copy things over for me?  Am I understanding this correctly?  Thank you for any help!



ikego58
 

Well, I obviously didn't see this post first, Cynthia!  But, it is a great answer with even more info.  Let us know how it goes.  Kelly

On 1/24/19 9:02 AM, onlinesewing via Groups.Io wrote:

I'm not Kelly, who is MUCH better looking, but I'll throw out an answer anyway. The device Kelly linked to (Sabrent USB 3.0 to SATA External Hard Drive Lay-Flat Docking Station for 2.5 or 3.5in HDD) will allow you to connect your saved hard drive to your current computer. However just plugging it in will not do anything except make it appear to your new computer. You will have to open it with Finder (Mac) or Windows Explorer (PC) to view the files. You can then copy them to your current computer. Once you have recovered everything you want you can discard the old drive, or save it as a backup using the same device you used to recover data. If you discard it, don't just put it in the trash or electronic recycle. It is possible that someone could recover data from it. You can prevent that with some well-chosen hammer blows to the drive. Once it has several dents in it, there's little chance of recovering anything from it.



Cynthia Dickerson
 

Thank you so much for your help, I just went and ordered it.  This just made my day because I can recover my designs, recipes, and pictures!!! YEAH!!!!!


Cynthia Dickerson
 

Thank you so much, Kelly!  I will definitely give this a try and keep my fingers crossed.  I placed my order!!


ikego58
 

You are welcome, Cynthia.  I truly hope you have success with it!  Kelly