Please help. When I click on the ABC to write letters, I don't get the box that allows me to put letters in. Instead I get this tiny box that says monogram at the top and isn't large enough for me to

I have a drawing of an outline of a state that I want to embrpider. How can I create a .jef? I have two versions of Customizer but neither likes the image.

Pellon feathrweight fusible - as I understand it, 1) you fuse the Pellon to the shirt, 2) hoop only the nylon mesh, then 3) baste the shirt to the mesh? Barb

I have not been following the thread about Janome software working with Windows 10. As many of you may know, Microsoft seems to be automatically upgrading Windows 7 computers with Windows 10. My quest

How do I get the machine into standby mode whereby the lights turn off? I went to settings, the timer was set for 5 minutes, I lowered that to 1 minute, still the lights stay on. Barb Turning off the

I have the 15000 and haven't yet had any lessons. When I look in the manual for basting, pp. 84, it's not for embroidery.

I have a basting design for the SQ hoop but am unable to find one for the GR hoop. Does anyone have a source for this? Barbara Stone Basting himself with suntan lotion, Jim says: You don't like the ba

What weight bobbin thread should I be using on my 12000 for embroidery? I have found a Janome dealer who is selling Janome 120 wt. on a 20,000 meter cone. I was not aware that there was a 120 wt. Supp

Has anyone tried reverse bobbin work (where the decorative thread is in the bobbin, the right side of the fabric is down in the hoop, you sew on the wrong side of the fabric) on the 12000? I'm looking

I contacted Janome via the website as to the differences in the bobbin cases and was told that the 'red' case is used with Janome bobbin thread because the tension is different when using that. The bo

Jim, you indicated that you are not fond of sticky stabilizers. What is your stabilizer of choice for hoopless embroidery? Barb

I have 2 questions - 1) How does one go about printing the design template in Horizon Links which I think that I need for placement on the garment? 2) If I am using a .jef design that I used on my 110