Such a shock and sadness to learn of the passing of Maggie. I always held her in high esteem and benefited from her information and wisdom. Linda in Houston

When I try to open Janome Digitizer MBX Ver 4 I get the following message: “This file appears to be damaged. Attempt will be made to salvage the stitches.” What should I do? I still have the original

Hi Paul, I have the 12000, love it but don't want to schlep it to class or to my sewing group. I had a 9700 for that but once it died I replaced it with the 9900. I love it. It has the embroidery comp

Hi Anne, I love to embroider cards. Here are some of my tips: 1. Use a cold press watercolor paper that is 25% cotton (I use Strathmore Watercolor and get mine at Hobby Lobby). 2. Use a #11 embroidery

Hi Heather, I love my 9900 for traveling to my sewing group and to Janome Club. It has almost as many bells and whistles as my 12000. I bought it to replace my 9700 which I also loved but it got very

Thanks to everyone for the good suggestions regarding the tension problem in my 12000. I did not think about using the yellow dot bobbin case because I haven't used it in the past. In fact, I must hav

Thanks Jim, The yellow dot bobbin holder really made the difference. Linda

Hi, I have a 12000. When I was embroidering a design I saw that the bobbin thread was being pulled up in spots (especially narrow lines of satin stitch). I thought I would adjust the tension so that t

Hi Sheri, So happy for you! That great honor is because you did a great job! I hope you can post a photo. Best Wishes, Linda in Houston

Hi Wanda, I made frame inserts for my hoops out of cut-away stabilizer just for the problem you mentioned, that is, the need for a smaller hoop to save stabilizer. I put the directions in the files se

Thank you Ceil for the Wilcom TrueSizer site. I have used it to quickly convert some ART files to JEF. Linda in Houston

Thank you, Jim, for the information on the attachment so that I can use my low shank 7mm feet on my high shank machine. I am especially happy that I will not have to replace my low shank ruffler. I we

Jim, I purchased some speciality feet for my, soon to be replaced, 9700. Is there an attachment, foot holder or ankle attachment whereby I can use those feet on my 12000? Linda in Houston Hoping not t

My Janome 9700, the tech told me, was oozing black grunge (technical term) from the ball bearings into the bushings and drive shaft. Jim would no doubt understand this problem better than I. It would

My Janome 9700 died yesterday. Janome no longer makes the 9700. It wasthe machine I take to my sewing group each week (an hour round tripin the car). I want to replace it with another machine that sew

Has anyone tried winding the Floriani thread onto a bobbin and using that bobbin as the top thread? Perhaps the thread shreds because it is unwinding in a bad direction for the Janome 12000. Just a th

Re: 4"x4" hoop for the 15000 and wasted fabric Thu Oct 9, 2014 10:22 am (PDT) . Posted by:"HEATHER COWAN" hac2213 I use mostly tear away stabilizer in 50 yard rolls. It is very economical. I do use wa

Again, thank you, Jim for the info about making screen shots in MAC. Your depth of knowledge is amazing and so very helpful. Linda in Houston

Thanks, Jim, for directing me to the web to learn how to take a screenshot. When I couldn't get it to work I thought it is probably because I am using a MAC (duh!). So I went to a MAC help site and le

Does anyone know of a way to save a Jef design as a jpg? I would like to send a jpg file of a design to a friend so she can view it on her computer. That way she can tell me if she is happy with it. L