Kathy, Thank you for sharing your problem and the solution. We all learn so much when information is shared. I am very happy your machine is back up and working well. Sew on Sister! Rossana

Helene - The exact same thing happened to me this weekend, took me an hour to figure out. When you open the file on your machine make sure you select USB1 or USB2, and then make sure you page through

Hi Sherryl, If you having trouble with the magnetic clips holding the sandwich in the hoop, try using binder clips instead. The Medium size tends to work best for me.

I'm In... How do I connect?

Hi Julia, I am having the same problem as I am starting to learn to FMQ. (12000) I have been using the book as a guide for setup and thats when my problems started. So I went back to the beginning and

Thank you to Lora Jane, Pam, Heather, Gayle and Cheryl. I leave for Phoenix tomorrow and am looking forward to checking out all your suggestions. Thanks, Rossana

I will be traveling to Phoenix area (Mesa) next week to visit my parents and remembered a conversation a few years back regarding fabric stores or quilt shops that were not to be missed if you were in

Hi Connie, I was just at my local dealer and was told they have dropped the price of the 12000 to 7999.99 through the end of the year. Hope this helps. Rossana Sent from my iPad

Thank you everyone. I will check out the recommendations. I hope to have a 12000 in my home soon. RC

Can anyone recommend a Janome dealer in Southern California that is really an expert in the Janome 11000 or 12000? I have been researching the 11000 for over a year and the 12000 since it made it's de