Maybe it’s a case of choose your battles. It doesn’t seem like Janome is very responsive. Maybe there is a work around someone has found.

Agreed. There is no way I could figure this machine out by myself! Just yesterday I fixed my threader from Jim’s instructions!

Thank you for the directions! I fiddled with it for about an hour. I used very powerful reader glasses and a flashlight. Once I could see what you were explaining, I just moved ahead slowly. It works

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I would like to chime in here regarding the selection of fabric at Joann's. My intention is not to disparage Joann's, rather to point out that many different quality levels of fabric exist. Joann's is

We had worked so hard to have everything paid for so there was no debt. Then in just a few years, well, you know. The rich never go to jail in America, unless they tick off some one richer. At least I

Lucky you Barb. I shall never be able to retire, thanks to Wall Street and the Banksters. Helen “Everybody is a genius. But, if you judge a fish by its ability to climb a tree, it will spend its whole

You gave me quite a start! A torch? Oh my goodness! Then I thought "oh, a flash light!" I got quite a laugh. Taking a torch ( like a butane torch) to things is something my husband would do...:)

There are 2 little screw holes on the back side of the machine, with screws in place. Just unscrew them, and install the holder

Thanks to both of you for a fun moment this morning!

Thank you Ida. That top tray would fit into my top sewing drawer. Excellent idea. Also will use the letter highlighting idea for same try. My tray is still part way empty.. it will be fun to fill it u

Hi Anne; It was fun to unpack all those items with the V2 wasn't it! I liked it because it made me familiar with what I have. If you think of a great storage idea for those hoops, please post it. At t

Glad to know this. I won't be so skittish if I get the message. :)

Cas Just FYI. Hopefully you won't need the info. I did the V2 update on my 15000. I had the same error come up a couple times. Then the machine got more serious and came up with a new error message an

Upon start up"raise presser foot and needle bar, then turn on poer again. " I did this many times. Still getting message and scary noise. Now what???! Jumping at the scary noise, Jim says: When the se

Thank you for the information. As it turns out, the dealer gave me the Version 1 of the 15000, not v2 as was on my receipt. I really don't know what recourse I have. I did get a great deal on the mach

Oh dear it seems in my old age I have started repeating myself! yum yum! wine and brownies you really know how to make me feel welcome! Thanks

Thank you for the warm welcome and for the information. Maybe they decided not to give The Accu design app away anymore because I couldn't find a card in my machine. When I got home from work I looked

My 15000 arrived on Monday. The support from the dealer is nil, so I am on my own. I have been looking for videos, classes or something to help me learn. I had an 11000se. Any pointers will be much ap

I am a new 15000 v2 owner. I had an 11000, and upgraded. The support is not good from the dealer; so I am looking for information. Some one said there were videos for purchase?? What are the called, a