Hi Susan, for many years, I have traded the then considered top of the line Janome machine, for the next top of the line, and I now have the 9400. It has everything I have wanted, and to name two of m

Sorry, hit the send button before I signed! Deb (KY)

I have the 9400 and love it, but of course had to check out the new M7 and did a side by side comparison on the Janome site. Yes, it is somewhat bigger, but didn't really see a big enough difference t

Marge, would you please send the direct link to the 500e yahoo group you belong to? I have searched the yahoo groups and the web, and nothing comes up with "memorycraft 500". Can't figure out why it's

I have searched also, Celeste. I don't think there is a specific group for the 500e; however, they do discuss it on the memorycraft group. Deb (KY)

Marge, what is the name of the yahoo group for the 500e? I tried doing a search, but nothing came up; thanks! Deb (KY) Virus-free. www.avast.com

I have the 9400 and ordered the two-spool thread stand that attaches to the back of the machine. This thread stand was made for the 12000 (maybe the 15000 also) because of the round hole on the top of

Jan, to me, the HP foot and needleplate is one of the best features Janome has come out with yet! The 9400 recognizes when the needleplate is put on and automatically moves the needle into position wi

Sorry you’re having trouble with your machine, Claire. I have the 500e with built-in trace and baste functions and it works great every time. The stitches are basting length, but tight on the fabric t

Could someone who already has the clothsetter with the 500e tell me if it works with ALL hoop sizes of the 500e? Seem to remember someone saying it only works with the larger hoops. I would think it w

I have had no problems at all with the 500e. I love the way the hoop attaches to the machine so much better than the arm, and I’ve had the 9000, 10000, 11000 and the 350e! Having said that, whenever y

I love the 500e and the way the hoops now attach! The hoops are more stable and easier to attach. I’m in the process now of using the largest hoop to put words and numbers on the back of t-shirts for

Jim, let me just say that, even though I don’t have a 15000 or 12000, I’ve been a member of Club J and this group for quite a while, and really appreciate all the help and information you’ve shared ov

I was wondering the same thing as far as “extended” time – a week? – a month? Will be waiting to see what Jim says on this one! This is a fantastic machine – love it! The ONLY thing I’m wondering is i

I just received an email showing the holiday specials from Janome; one of them being the AcuDesign app coming with the 500e. Is this the same app that is used with the 12000/15000, or is this somethin

It may be too early to ask this question, since the 500E is so new, but was wondering if anyone knows about a clothsetter available to use with it. I know the hoops attach completely different from th

Jim, I’ve been watching this thread about backing up pcs to a cloud program. I’m interested in the backup program you mentioned below, but I can’t tell where one link ends and another one begins . Wou

Thanks for the reply! Since I haven’t had the 12000, I’m not familiar with Horizon Link either – lol. I’ve always transferred my designs to the embroidery machine via flash drive, and do not keep any

Since there's no specific group (yet) for the new 500E, I thought I might ask my question here - . Does anyone know the software used with the new machine? I've always had Customizer and I know the 12

Jim, my husband is an avid fisherman and has never told a tale like that one - LOL!! Thank you for the info on the machine; will be looking forward to it coming on the market! Deb (KY)