As a tech those boxes can save a lot of money if your machine must go back to NJ. I ordered an MB4 box with foam insert and it was like $60 shipping from NJ because UPS charged be size, not weight. As

Janome has not said anything about those specialty feet not working. Sent from my iPhone

Have upgraded 6 machines in the last 3 days. The Update kit comes with 3 items: New Foot Shank, New P foot and a new Thread Guide Plate. On 2 kits the new Thread Guide Plate would not hold the thread

Anyone have a Janome P/N for the update kit? Sent from my iPad

Have moved my brides 15K twice in the last 7 months. Used original boxes for both moves. When servicing, never stand machine on end but do lay it on its back. Just saying. Sent from my iPad

Suddenly lost top tension . This machine only used for embroidery. Have removed top cover and check for any loose threads. Cleaned between discs with a pipe cleaner. In regular sewing mode I get tensi

Since the case has wheels, I would recommend take it inside. You are not only exposing you electronics to this high temp, you are exposing the oil in the machine also. This is a very thin oil and this

Place the spool in a small juice glass and allow it to feed off the top. Sent from my iPad

If this dealer wants you to buy a Bernina 780, ask him why Bernina has DISCONTINUED that Series? There was a design issue in the new hook system that could not be resolved. Question me? Go on Bernina.

Try Plano.com. One of the largest makers of plastic storage boxes. They have 2 sided boxes that hold 24 per side. Won't hold the large bottom spools but they have a large selection of sizes. BTW, they

Ms Janet, Remember all dealers are independent businesses. You my find a more experienced tech at another dealership. Try the other dealer. If it's a stitching issue, take samples. If the bobbin winde

Good for you Ms Anne. You definitely got the right idea. Blessed weekend. Sent from my iPad

Ms Anne, Fully understand the advantage of keeping machines covered when not in use. Many fail to realize just how much dust is circulating in their sewing area. That dust settles on thread, tension d

Ms Teressa Look on the end of your machine box. In the upper right hand corner there should be a VER #. That should match your machine if no updates have been installed. If it says anything other than

Ms Linda, The top shaft and drive end bearing is still available from Janome. Janome has had issues with these compopnents is other models. Being in Houston, I would suggest you contact other Janome D

Ms Linda, Are you looking for a combination or emb only? What happened to your 9700? Parts are still available for that wonderful machine. Tony in Mobile Sent from my iPad

Are members allowed to list applicable machines for sale on this site? Thanks and HAPPY NEW YEAR Tony Coley Echoing the Happy New Year sentiment, Jim says: While we did maintain a database for 12000 o

I have updated 3 machines (15000) to Version 2.0 and had no problems. You MUST read the FULL instruction before starting. Some react violently when the screen turns red and panic. Just let the update

Ms Sue, You are correct that technology has passed by the technician. As a Janome Tech I can say that their training is top shelf. The hang up is the technician it trained to repair/service the machin

Tough way to learn a lesson, but well done that you will remeember. Happy sewing. Tony in hot Alabama