I have one suggestion for you to check. When I first got my machine I had all kinds of problems and they all were caused by my needle plate not being placed on the bed of the machine correctly. Even i

I apologize, I do have one more question. When we remove the USB from our Janome machines, are they any steps? Can we remove it when the machine is turned on? Should we turn the machine off first? Do

Thank you Jim and Lyn for your fast replies!! I was able to get my designs all loaded and this time I wrote down my directions. I sew everyday but embroidery not so much anymore. NOW it is going to ch

I still am having trouble everytime I want to use this hoop. I thought I had it working last time, but the hoop does not show up again on my hoop list. I got out the directions and there are no direct

Thank you so much, Jim! I don't know what we would do without you!!!

Does anyone still have the list of what card numbers fit the Janome 9000 and what card numbers fit the Janome 10000. I am giving my Janome 9000 to my niece and I can't remember which cards go to which

To find Jim's tips! Jim is always giving some good directions, repairs or sewing tips to help everyone with their sewing machines. I keep everything from the Janome 15000 that I think might be of help

Oh gosh, thank you Randi!! Do you sew? Please visit my blog at www.cynsew.com for tutorials.

I will try this another way and hopefully it will send it. Do you sew? Please visit my blog at www.cynsew.com for tutorials.

So sorry, I guess the attachment didn't work.

Hi Kim, I had saved this in my files and it isn't your problem, but might help you once you open up the foot pedal. I try to save Jim's fixes for future reference.

I went online to buy some sweatshirts to start embroidering for Christmas and can't decide where to buy from. They all say they're the best. I would like good quality and heavy sweatshirts. Does anyon

Oh bless your heart!!! Lol. Get Outlook for iOS

This is on my facebook page. I don't send designs this way, but I thought maybe it might help you. Ok so to those who asked I have made SOME progress so I can get designs downloaded and sent to AcuDes

Donna, This is how I knew my design file was corrupt. I had downloaded my design on the USB then tried to open it in the Janome 15,000. When it did not show up on my Janome, I took my USB and put it b

Thank you everyone for your replys. Now I bought the RE18 hoop because it takes less stabilizer and this is the size of design that I use most. I like it because it gives a really tight drum like fit

Thank you, everyone, for your help. I worked all last evening on this and half of the morning today but I finally got it to show up. First problem was that the design was corrupt. Have no reason why o

I can't find an answer to my problem. I loaded my design into embird and it is in the RE18 hoop and I saved the design on my USB. The design is on the USB, I checked. When I try to load the design, th

Has anyone had the problem with a hum in one of the lights on the Janome 15,000? Does anyone know if there is a way to make it stop?

I also only use Janome or Organ needles which are Janome. When I had a check up done on my sewing machine, the service man told me to bring the needles that I usually use. He set my machine exactly fo