Hi Jim, Been awhile - I have a friend who has digitzer mbx 4.0 K - Her daughter bought her a new computer -windoes 11-and I have not been able to get program installed. will not validate the gold dong

Email the zip files to yourself from your phone Kaye in la

My godchild lives in Wiggins!!! Need to go visit her soon!!

I also had years with my 15000- my dealer was retiring a few yrs back and I had started getting this message but let her take care of her customers before we looked at mine!!! Ended up after she tried

I believe the largest hoop for the 9850 is 6.7” x 7.9” So the biggest square you could do would be 6.7 “ x 6.7” Kaye in la

You can open design on my machine and remove usb while it is stitching! I had a janome educator fo that to me in class one day and I was so upset but it kept sewing the design! Kaye in la

If design is real dense You might try to enlarge it 10-20% making it not as dense! Kaye in la

I have been a janome user since the mc9000 machine and started with the scan & sew software Then went to digitizer 10000!! Now have the 15000 and mbx5.5! I have been going back & forth with janome tec

I need advice I have mbx5.5 on laptop windows 10 I was trying to send designs from a removable hard drive to a usb stick- looking at designs in manage designs - opening them -then write to usb It woul

You need to resequence the words to before the backing stitches- If I remember select words then use the arrows in the objects propertybox at bottom - right side To move part up or down Kaye in la

Good to know ! Kaye in La

Check on Janome USA site sam f just did a class on the serger use

Where do you find the fabric to make your bras? I am very Full large busted and would love a bra with a wide band at bottom Of bra but can’t find one in my size Kaye in la

I would keep boxes in case you ever had to mail it to New Jersey! Just my opinion as I have sent mine after my dealer retired!!! Kaye in la

Check to make sure the thread is still in take up lever Also reset bobbin case and check for any nicks on bobbin case Kaye in la

Does anyone know anything about Austin quilting & sewing store in Austin Tx? What is their service like thanks kaye In la

I have met the Janome dealer from Hi ! You might give him a call and ask how the machines do there!! I do have a friend who has had a 350e that she uses and I’m not sure if she has ac !! I will ask he

A lot of ladies never upgraded their software and with the newer windows program it will not work- I would try telling them that they really needed to upgrade -not to make a sale for the store- but to

Jim I will be helping my sister transfer 5.0 to new windows hp computer - she is waiting on her 5.5 upgrade And I was wondering if we should upgrade to 5.5 on old computer then transfer or should we j

You need to be on sewing not embroidery As this is a decorative stitch you made Kaye In la