I use my yellow dot bobbin case on my 15000QCP and 12000 and have perfect tension. If you read the manual it does suggest it perhaps your dealer could suggest something if you are having tension issue

I have the quiltmaker 15000QCP and it is onlyb2 years old which is about when the machine came out after thec15000 and the part does pop off and so does my 9400 and my 12000 did also. Sent from my Spr

I have been a Janome owner since 1996 and have the 15,000 upgraded to the QCP. One thing I was taught and learned over the years is that Janome machines are set at the factory for the tensions that ar

Best Press does not stiffen. Terial Magic will stiffen like a really heavy starch. I use it to stiffen when I need to cut fabric at times (not all the time)with my cut machine. But other than that I w

I absolutely love Exquisite thread. I have used it for years. It use to be called PolyX 40 then a few years ago they changed the name. I have had the 11,000, 12,000 and now the 15,000 and it is my go

Is your bobbin case in correctly and is your bobbin the right size. Is the bobbin thread in correctly?All these things should be checked. Sent from my Sprint Samsung Galaxy S10.

You need to request a new machine. If the dealer send it back it should not be at your expense.

In the 9450, 9400 and 15000 there is the spool of thread with some of the thread coming off. But no needle. You may be thinking of Ann the Gran has one on her website and if you Google(search) forces

Janet first of all, if you are the original owner of your 15000 your machine is under warranty for 5 full years, that is why we should always register our machine on Janome America website. Your issue

It might be a built in design on the machine Sent from my Sprint Samsung Galaxy S10.

I could be wrong but I thought I saw on their website the listed one for the 11000 and. A few previous models. Sent from my Sprint Samsung Galaxy S10.

There is a website Called GGdesigns and she has free basting stitches which you can use instead of using the ones in our machines. I use them instead, because no matter which Janome I have had the bas

From what I have read the 14,000 is the same machine as either the 12,000 or the 15,000 (before the upgrade to the QCP Version 3) but without wifi. Virginia

When was the last time you had it serviced, sometimes a piece of thread you cannot see will interfere with the sensor. I would suggest taking it to your dealer. Sent from my Sprint Samsung Galaxy S10.

I am not sure if I am correct but your 500 is not wireless and is on a windows platform. You have to transfer with a USB? Virginia. Sent from my Sprint Samsung Galaxy S10.

Did you change the needle after that happened? Sent from my Sprint Samsung Galaxy S7.

All expos have been postponed until further notice. The Florida one in Lakeland is rescheduled for August. Yes there are always embroidery classes check the website. Sent from my Sprint Samsung Galaxy

Jim can you tell me what the bobbin case assembly part is for the 15000? Sent from my Sprint Samsung Galaxy S7.

Jim if you are talking about the upgrade to the 15,000 to make it the quiltmaker, the upgrade is free in the US but the feet are extra. The extra feet are the ruler work foot and the HP foot and plate

No, the threading is fine. I took it by the dealer this morning. They have a new service person and he is not familiar with the newer machines. There is a mgr of on of the other stores and he is reall