Ask to have these two settings checked and adjusted if necessary: 1. Needle bar height 2. Hook timing If both of those are correct check needle to hook clearance. All of these settings are in the 1500

It's there as "Fil-Tec Glide". If you search for "Glide" in the brand chooser it will find it.

Thanks for asking Mary! Threadbook is not related to any particular machine, just thread. It provides a library of over 30,000 threads of various types, including embroidery floss. It allows you to ma

Wow. "Twilight retirement years". Really. Excuse me while I check the door to see if the Grim Reaper is standing on my doorstep! I'm so glad my kids don't read this list, or they would be scouting aro

MaxiLock is polyester, which tends to have a bit of a memory for how it was wound on the spool, and it likes to loop. The double holes in the guide at the top of the extended "antenna" above the threa

If by "capture" you mean take a screen shot, there are two ways that I use: Press the SLEEP and HOME buttons at the same time. This usually works, but if the iPad is in a case (all of mine are) the SL

You can fix this in your browser. All of them have settings that allow the page to be zoomed larger. You can Google "browser text size" for suggestions, or try this: https://www.computerhope.com/issue

Sadly we have moved from a time when Apple was the absolute best to a point where it is now the least bad. Steve Jobs' structure was small groups of extremely talented people. As often happens with su

The only tension applied to the thread when winding a bobbin comes from a leaf spring that the thread passes under. (This spring looks like a ski, with the thread sliding under the upturned end.) It's

Well they are scattered from here to breakfast in old newsletters, this list, buried in websites, and in cobweb-filled corners of my questionably functional mind. If you are a long-time list member yo

The wonderful thing about monofilament thread is that you can't see it, so quilting stitches are invisible. The terrible thing about monofilament thread is that you can't see it, so it becomes perilou

It’s in your router. If you have an Apple router use the AirPort utility. For other routers open a browser and enter 192.168.0.1 in the address. If that doesn’t work use 192.168.1.1. This will get you

I doubt that the issue is related to folders. It’s more likely to be a stitch that falls outside the edges of the hoop. If it’s even a tiny bit over the machine will not open it. There is also a code

First: It sounds like your HorizonLink software has had a change in the communication setting. Click the circle in the top left corner and check to make sure it’s still set for WiFi. The message you a

ThreadBook 1.3 is now available in the App Store. If you have automatic updates turned on you may already have it. To verify, look at the bottom of the Contents page for the version. If you are curren

It's a common problem with two usual causes: 1. Dust, debris inside the foot control. Cat hair is especially bad for this. Removing screws (some under the rubber anti-slip pad) allows access. 2. A bre

In all current models this part is not shown as being separately available from the entire hook assembly, which is $$$. However in older models it's called a "Thread guard", which is pretty meaningles

I did some exploring this morning and discovered a bug, which I think is the cause of your problem. The update logic fails to consider time zones, so it's possible that you can miss a library update.

It sounds like you may have debris stuck between the tension discs in your machine. Take a piece of fabric (denim is great), fold it in half, and use the folded edge to "floss" out the tension slot at

Hey Jane, thanks so much for using our app! Within the next day or two I will be submitting version 1.3 to Apple for inclusion in the store. This adds support for variegated thread, as well as many mo