If it cannot update past iOS 9, then sadly the answer is no. In order to use ThreadBook features you need to be at least iOS 12. If your device is any version earlier than that you won't see the app i

Yes, sorry I didn't make that clear. There is just one Quilt in the Hoop app, iPad only, and it contains all 3 block sizes: 4", 6 1/2", and 9".

They cannot be added to the Activities list. That's the wrong list. If you don't see them as shown on the attached photo it may mean that the apps are not installed correctly. Try deleting AcuEdit and

Quilt in the Hoop videos were made on 15000. The 9" x 9" blocks work only on the 12000 & 15000, but we have 4" x 4" and 6 1/2" x 6 1/2" versions of all blocks that will work on the S9. ThreadBook is n

Open this link on your iPhone or iPad: View on App Store

I've already found Rheingold and entered all the threads. Jürgen thread is a different problem. I cannot find any reference to it on Google, and you may need to enter those after we get the instructio

Thanks so much Debbie. I thought long and hard about keeping counts, and decided against it. Here's why: None of the machines have the ability to keep track of how much thread is being used while you

Thanks so much Jill. We are preparing videos that show step by step how to add missing threads. I did get your photo via FB Messenger, but it is not really suitable for adding due to the wrappers on s

Yes it is. We included every thread we could find, but I'm sure there will be many that we missed. As we learn about those we'll be adding them, and we have built in a function for adding threads that

You won't find the Janome apps in the gray activities listed below the line when tapping the "Share" button (box with arrow pointing up). They appear above the line with icons like "Copy to Dropbox",

That won't be a problem Pixey. All of your thread data is saved when you back up your iPhone or iPad, and will be there when you restore the backup to a new iPad. We use a feature of iCloud that makes

Yes. More importantly, we have built in the ability to update the thread library automatically. If you have threads that are not included we have a tool that will allow you to add them and submit to u

After a year in development, we are thrilled to announce our latest app called ThreadBook. Repeating the description from the App Store: ThreadBook is the ideal tool for managing the threads you use f

Without knowing what the message says, it's pretty much impossible to say why it's not working. The most common reason for designs not to open on the machine is that it is too large for the specified

Yes, just like people.

All iPads in my post on this topic are compatible with the 15000.

The list I posted previously contains all the models I would recommend. Janome has other apps that will work with your machine, but you've probably already reviewed those at janome.com. All of the Pro

Congratulations Jean! You and your 15000 are going to make beautiful things together. Used iPads abound, and I'm sure that you can find one on Craig's List or eBay. However I would be a bit cautious a

The usual cause for this kind of problem is due to the design either being too large for the hoop or having too many stitches. It can also happen if the design is coded to use a hoop that is too small

Repeating my previous post: 1. Run the V5.0 license transfer program on the old computer to get your license. 2. Install V5.0 on the new computer. Don't try to use it or even activate it. 3. Use the l