Theresa----Do you mean nylon and Spandex? Instead of latex? If you are sewing nylon/spandex, use a Janome purple tip needle and one of the stretch stitches---I have a different machine (Skyline7), so

JIm--Thank you for your quick response. I shall inspect the race/hook and needle hole in the plate carefully under magnification, and try the red dot bobbin case to see if any of those things is the c

Hello Janome users---With the crummy weather, I have had more time to do embroidery and I have run into a problem that I have not found an answer to. Jim S. offered me some good advice and I think wha

MaryJoe---I have a 500e and once in a while I have the same problem with seeing the design file on the computer, but not being able to see it on the machine's screen when the USB stick is inserted. Fi

Favymtz--Thanks for the advice on making sure that I get a tie-off (manually) when I need to re-stitch an area. My last embroidery machine would give an error code, stop the machine, and let me fix a

Greetings and wishing everyone a better 2021 I am having a problem with thread breaks on a particular project--also getting some of those "loopies". I will provide as much info as I can so that someon

Wishing all a warm and safe holiday! Kathy S. Camas WA

Thank you, Jim for the good news re: the ticking noise from my S7. What, exactly, is a stepper motor? And how many are in a machine? And what is the normal function of a stepper motor? I have heard th

Good day, Janome Friends.... I was sewing on my S7 this afternoon and all was going well, then I got some kind of a thread tangle, so I stopped and removed my fabric from under the needle. Then I hear

I have the 500e machine and would not say I was shocked or angry about having to oil it regularly, but I was surprised at it, since it has been a very long time since I have had a machine that require

Do you think your machine could be overheating and it is shutting down in order to cool off? This must be so frustrating!!! PLease post when you solve the problem so that others can know what happened

Hello Janome Group----Thank you to those that replied to my inquiry about the silver "button" on the rear surface of the Skyline 7 machine. It appears to be a support for an optional wide table which

Hello Janome Group-- Does anyone know what this thing is? The picture is taken of a Skyline 7 model, from the backside of the machine, and with the accessory tray removed. Located just underneath the

Hello Group---THanks to all who replied with sympathy and suggestions with the hook popping out while I sew with the narrow AccuFeed foot. It is nice to know that others have dealt with this problem.

Hello Group--- I am speaking about the narrow VD foot (AccuFeed) that I use on my Skyline 7. I am doing the quilting on a lap size quilt with this single-wide foot, not the wide one, and almost every

Yes, there are instructions in the manual for oiling your E500. I was surprised when i got my machine .....no one mentioned the oiling requirement when I was shopping. And yes you should oil it before

Hello Tericloth---- Well, if you just got the machine yesterday and it is acting up already, I would ask for a replacement machine. A brand new machine should not be acting up the day after you get it

Jan---and the Group----Hmmmm, well, no I had not tried using the Accufeed foot instead of the O foot. I was just following the directions in the manual. Goes to show that sometimes innovation works be

Helene__ I recently had this problem with my MC500e machine. If you are certain that your design is in the correct file (the EMBF folder) on your USB stick, then there is probably something that does

Thank you for answering my question. Oddly, at the exact moment that I pressed SEND to post my question, it dawned on me that I should not still be in the UTILITY stitch app, but the quilting app---er