Can the 14000 be upgraded to take the new plate and feet? The wifi might not be the only difference since the 15000 is now the Quiltmaker, had added feet, including the new ruler foot etc., and the ne

I use my 6600 for heavy work, it’s classed as a semi industrial machine. There’s a lot I wouldn’t put on the 15000 or 12000, but the 6600P is a good work horse.

The RE18 hoop is much better that the SQ14 (round one). In my opinion whoever designed the SQ14 should go back to design school, harsh? Maybe, but it uses more stabiliser than the RE18 with a smaller

Could there be a stray stitch outside the embroidery area. I think I’d go back to software and check it and maybe put in the next size hoop and see if it shows, then go into edit on your machine and s

I’ve read this thread with interest. I have live in the UK, but have been to Maui 3 times, I visited a shop and they had previously been persuaded to stock a Janome 500e, he got it out of the box for

I have 2 RE18 hoops, bought to make hooping and changing over quicker. There is the round hoop can’t remember the name but it takes a lot more stabiliser than the RE18 and I’ve never really got on wit

I have never used Ogran needles and only occasionally Janome, I always use Schmetz topstitch or Microtex on my 15000, 12000, 350E and 6600P sometimes have a problem with the 15000, but that’s a recent

Thank you Jim yes I was trying to help someone and downloaded trusizer to see if it would help her as she didn’t have software.

I used my 5.5 yesterday and all was as usual, today I’ve opened the software and where normally all my stitch files in the manage designs menu showed the design and below a square with a D in it, toda

To get a cut file in 5.5 you’ll need convert into Corel and save as an SVG file ( that’s what I use for scan n cut) I’m not sure what you need with the Janome cutter. You will need to separate out the

I have a 12. and 15000 and neither have had problems, (taking precautions here feel the need to touch wood & whistle to ward off Fate).

If you are in the USA you can get them from a dealer, anywhere else in the world it’s more difficult, it’s a US publication and we aren’t supposed to be able to get buy across borders. But if you get

No we’re not saying that, the original post stated that all the stitches were greyed out, she had the straight stitch plate on and didn’t realise that changing plates would change the stitches she cou

I have 5.5 I couldn’t afford to go with Hatch the upgrade was cheaper. I was offered a discount on Hatch but too much. I perused Wilcom and Janome in Japan and America, Canada UK and Norway (they were

Try changing the needle plate to the straight stitch plate or if you’re using that one change for the wide stitch plate, if the message goes away, it’s the plate, if it doesn’t then it’s possibly the

you may have seen it but print preview doesn’t minimise or close on the cross you have click close which is in the middle of the top bar it’s easily missed. If you’ve tried that sorry but it’s caught

Had the same problem when I first used my 12000, I got it home from the shop and was messing around with it, trying things out, suddenly I couldn’t get any of the fancy stitches working. Went to bed c

Looks like we are all singing from the same hymn sheet! 😂 Regards Lyn Quine

Have you got the straight stitch plate on it. The straight stitch plate has a narrow hole for the needle, for zig zag you need the other plate with a wider slot for the needle. When you put the straig

Try changing the plate and select a stitch and see if it happens again, if it is the plate the message should clear, if it doesn’t could be the sensor. Did the error occur whilst in the shop, it must