I can not figure out how to install the Customizer program. Will have to get some help. Just been way too busy . This isn't the easiest new computer for me to use. I am so sad but know when I get it d

I used a card reader to put the design onto the card that went in the sewing machine. Is there something different?

My computer died and I now have to figure out what programs to put on my new PC with Win 10 Office 365. My Janome 10001 is rather old but not used often. I would like to introduce my g granddaughter t

I had no idea what you are talking about. My windows 10 computer doesn’t work with my 10001 machine so I did have a work around but lost interest. Now computer is in shop for on off switch. It is time

How do I go about getting the book. Thank you,

Would this cover feet for the10001 and 6500 P?

I love your line about dancers.

Thanks. I shall check that out. I fiddled with it and it is working. Seems I remember the presser foot lever being dropped when we were changing the foot. My eight year old GGD sews on this machine. S

I have 10001 that I have not used in a year or more. Can’t connect to my win 10 computer. Now I am ready to let my granddaughter do some embroidery on it.

The feet fall off the ankle Is there a simple solution. It is like they don’t snap onto the ankle. I thought it was anew foot but the ones that came with the machine do the same. If I don’t touch it o