Thank you again for all the information you posted. I have had my doubts about the Geek Squad and HP. They both belonged to my son, so I started using them as I needed them, rather than purchase somet

Thanks Jim. I understood a lot of what you said, but the backup part was a little harder for me to comprehend. It seems like the older I get, the less I can absorb at one time. I have an HP laptop, so

Is it possible to have BOTH a failed hard drive and malware/viruses at the same time? When I took it in for a diagnosis, they told me it was the hard drive. When I wrote to the manufacturer's support

I never tried that option. Once I found "reply to group" works. I didn't want to press my luck. Whenever I write either a response or new e-mail, I'm still in the habit of looking for extraneous messa

Thanks for explaining. Occasionally, if I have an answer for just one person, I'll choose "reply to sender". I don't know enough to offer answers to the group, but will sometimes share a solution when

Thanks for the reminder. It is sometimes difficult to follow discussions with all the repetitions. When I click "reply to group" it opens a new blank e-mail. Is that how it appears on the list, or are

Thanks - that's why I asked first :-)

I'm (finally) getting to get my 12000 I kow ready to pack up and put it up for sale. I know this has been asked and answered before, but how do we get the smudges off the screen? I couldn't find it in

Thanks Cheryl, You sure figured me out in a hurry! I agree with you totally. I'm totally disorganized, and didn't realize everything wasn't there.Somehow I gave her thI know I know if anything wrong e

I'm not anything resembling an expert, but I was in a quilting club, where the instructor spent a couple of hours explaining about thread. She explained what made some threads better than others. I'm

I attended the Jenny Haskins 2 day event where we had the chance to try out the 15000. The differences were things that made it easier for me, but may not make a difference to everyone. I really like

Thanks for the advice, and also that this list isn't the place to list it. Sometimes I overlook the obvious . I was focusing on where to try selling it. I didn't realize the 12000 is 5 years old. I'll

I have a question. I'm planning on selling my 12000 so I can get the 15000, but I'm not sure how much to ask for it, and whether to included the extras I bought, or sell them separately. The book does

I can attest to keeping fingers clear of the needle when the machine is running. For some unknown reason, I decided to flick away a piece of cut thread, and the needle went right through my finger! I

Hi Jane, I'm so sorry about your daughter. I lost my son 3 years ago, and it is truly devastating. I don't remember how I found them, but there's an international organization called Compassionate Fri

I went to a 2 day class a few years ago, and to me, it was a big push to buy a Brother machine,and purchase Anita Goodesign products. I was supposed to stay with a friend, and go back the second day.

Thanks! After much mispent money, I finally learned my limitations. At one point I had a 15 needle thinking I would have an embroidery business. Didn't listen to the voice of reason that said "That's

I didn't write in about the bobbin issue, but want to thank you for posting the information. I printed the summary at the end and taped it to the machine so I'll remember to change it. I thought my 12

Out of curiosity, is it any more user friendly than Wilcom? I bought Wilcom quite a while ago because I succumbed to an online demo, and one other person who was watching told me how fantastic it was.

I think my 12000 came with the yellow one it, and I've never changed it. I was too lazy to look up what I should use. Just once I had bobbin thread show through so I rethreaded the machine and all was