Thanks for confirming my suspicions. After I sold my BabyLock, and bought the Janome, I found a bunch of bobbins and wasn't sure which machine they were for. A friend of mine put them side by side, us

Can someone tell me where to find the list of included accessories as of November, 2015? I was told by several people that the 5 hread spool holder was included, but it wasn't in the box or on Janome'

I'll do that, thanks. Eventually the box will reappear, because it never left the room. It's doing a good job of playing hide and seek, though. Your response reminded me not to rely on friends for acc

Have to add an Amen to that! It seems as if there's an answer to every question. Is there a way to search for questions that may have been asked and answered? I try to go back a few months, but it wou

Thanks for the links. A friend of mine raves about the foot book, but I wasn't sure how to find it. Is the "MY 15000" part of the set of two DVD's that you sell or is it something different ? I bought

Thanks to all of you for explaining the clearview foot. I don't know if I would have tried it with a left needle position, but now I won't! As for the DVD's, I'm not sure how to go about buying the ap

This a dumb question. I went to the app store to purchase the app, and located the button that said "Buy". I think the next icon said open. I did that, and was able to watch some of the videos. There

I need to embroider a butterfly (an outline) on a purse pocket and I have no idea how to find a site that has proven designs. It's been a while, and there are so many companies selling designs, but ho

Thanks! The receipt was in my inbox this morning. I must have it set up to automatically charge my credit card. I was just worried that I hadn't paid for it. The receipt was for the foot book and My 1

Superior Threads has a very detailed guide as to what needles to use with different threads and for different fabrics. It's not an advertisement, and I should probably save it for reference! Sue

Glad it helped. I can't give technical help, but if I can share a reliable resource, I'm happy to do it! I went to their website, and found the chart. I don't remember putting the link in there. Maybe

I followed the link and couldn't find the chart. They had useful information, but not the chart. Because I recommended their site and the chart wasn't there, I did some searching, and came up with a g

Do the flash drives ever go bad? I was trying to look at the designs on one of them, and the computer didn't even recognize it. It happened with several others as well. I tried a brand new one, and it

I attached the embroidery unit and released the arm before I realized I had to change the stitch plate. When I pushed the release lever, it released the embroidery unit, but the carriage arm is still

Thanks for all the advice and information. Apparently, I've already downloaded Hatch, although I don't think I ever used it. I end up not being to understand how to use the different functions. That's

If it isn't an applique design, how will I get it to stay attached? I've done that with applique designs where I've stitched the outline, and then did the final stitching on the actual fabric. It's an

Sounds like an interesting way to do applique. When the design is solid, I have done everything but the satin stitch outline, cut it out, and stitched it in place. I think I learned it on one of the y

I have no idea where this reply is going to end up going! All of a sudden, when I click reply to group, it takes me to Microsoft Essentials, and if I decline to install it, I can't do anything. I want

I set up a design to practice before doing the actual stitch out. When I finally got it going, it was a little clunky sounding, but continued to stitch. A little more than 1/2 way through, it stopped,

Will hoops for the 11000 work on the 12000? I can't find my 12000 hoops and I can't really sell it without it. I saw some 11000 hoops for sale (used), and wondered if they would work. The new ones for