I was just ready to bite the bullet and buy the Acudesign app. When I went to the Apple store, I noticed that the reviews for this app were awful and wasn't sure what to do. To the people that have it

A number of months ago I read a post on here about which Organ needles were the same as the Janome Red, Blue and Purple needles. I've done a search but can't find it. Does anyone remember this and can

I tied using the Acusetter app today and ran into a problem connecting to WiFi. It must have said 20 times that it couldn't find a machine and then it finally found it. When I clicked on My 15000, I l

I am in the process of free motion quilting my second large quilt. I had no problems doing the first one, and the second one started out ok. Lately, I've been getting some skipped stitches and don't k

I was at the Paducah quilt show last week and the Janome dealer said they were coming out with a new ruler foot for the machines like the 15000 and 9400 with the auto press or foot lift. Has anyone el

Does anyone know if we can use the Janome Snap Hoop Monster by DIME on our machines? This is a magnetic hoop like our accufil hoop but it comes in an 8" x 11" size and is made to use for heavy items i

I just moved to a new house and my laptop cannot find my 15000 in the sewing room. When I move the machine closer to the router, it can find it, just not in the sewing room. My laptop and iPad work in

Ok, I just got my Janome Quilt Topper and had expected some instructions with it. Not even a picture of it in use. Do I just put it on the hoop and put the magnets like I did with the original? Gail i

I bought the DIME Quilt Topper for the Acufill hoop. I know how to put the topper on the hoop, but how do you line up a design in it. With the heavy plastic top that comes with the Acuill hoop, I tape

This is a very stupid question, I have always connected my machine to my computer using Wifi and have transferred all my designs that way. I am going to take a class and have to transfer my designs to

I do the same think with the AQS hoop. I attach it to the machine, put the quilt on top, align it with the heavy plastic template, put the magnets back on and off I go. I bought the Quilt Topper and c

I just got my machine upgraded and I'm waiting for the link to update the Horizon Link Suite. Couple of questions: 1: Is our machine really the same as the new one? What I'm getting at, is it worth pr

I have always used WiFi to transfer designs to my machine and would also use AcuMonitor on my iPad if I left the room. When I got my machine back after the upgrade, Horizon Link Suite could find my ma

Everything works except the 15000. The WiFi connects on both the machine and the iPad, but none of the WiFi functions work. I think I'll try Janome support before I contact my dealer. Will be helpful

I have the 15000 an the 9400. I bought the QB S free motion convertible foot for the 15000. Can I use this on the 9400? Both are 9mm high shank machines. Gail in FL Yes, QB-S should be fine on both ma

So does that also mean that I can use my new Ruler foot I got with the 15000 upgrade on my 9400? That would be awesome! Gail The foot will fit, but the machine software will not have it available as a

I am trying to find a way to put all the HLS files on a flash drive and have them printed out. When I open them, I can see hoe to print them, but how can I get them on a flash drive? Gail in FL

I'm not having any problems with my machine, but I would like to learn how to use the Acufil Tool better. Not just the stipple pattern, but using other designs with this tool

I prefer Aurifil for piecing. I have a lot of Madeira Rayon for embroidery, but would like to switch to Poly

I brought my 15000 in for service and one of the problems I mentioned was that the foot pedal thread cutter stopped working. I got a call saying I needed a new foot cutter module and it was ordered an