Deleting files from a usb stick may not be good enough for the update. Our Janome Canada tech recommends doing a full format (as opposed to the “quick” option) using windows before installing the upda

Here is my favourite way to achieve a scant 1/4 inch on my 15000. Make sure you have Favourite Stitch in the SET menu turned on. Use the straight stitch plate. Touch Home and then pick the Quilting me

When I am using either of the accufeed flex feet, and I need to get bulky things under the foot, I first lock out. I then touch the lift press foot button. Locking out lowers the feed dogs and bulky i

The only major difference would be that the 9900 used a traditional walking foot, not an accufeed flex. While I have not seen the app (sorry Jim!), I’m sure the info on the individual feet and how to

Buy a Blue Dot Bobbin case. It is already adjusted for just the type of situation you describe. Donna M Canada http://www.snipandstitch.com

I got this happening in a class I was teaching. The owner had the thread stand on the back. The arm was making an odd noise, the owner was a newbie and by the time I put 2 and 2 together, I saw that t

I use fusible web on the back of my fabrics for applique most of the time. You can also use a product called Terial Magic to stabilize the fabric for cutting. If you use the Terial Magic you do not ne

I’ve been using the 15 inch Artistic Edge Cutter since it arrived in Canada in February. I had used the Cameo Cutter for 2 years prior to the Edge Cutter. In my opinion, there is no comparison between

The Blue Dot bobbin case has a lower tension and it almost always corrects the problem you are having with free-motion stitching. Donna M Canada http:/www.snipandstitch.com

I had this same thing happen with that particular element in the design! I thought I was going crazy. I couldn't find anything to attribute this to and wouldn't you know it, this always happened when

I always use the lock function first, then use the foot up button. This raises the foot to its highest postion. Now you can use both hands to reposition your quilt. Donna M Canada http://www.snipandst

On your 15000, this usually means the connection on the Acufeed flex foot has come out of the box on the back of the machine. Pushing it back in usually solves the problem. Donna M Canada

The other reason the design may not show up at the 12000 is because of the stitch count. If the design is over 100,000 stitches, the machine will not see it. Donna M Canada

I never use stabilizer when quilting a quilt sandwich. It is not necessary. Donna M Canada http//www.snipandstitch.com

The designs were created by Stitchitize. They require a special kit to stitch out with yarn. The yarn does not go through the needle. Janome dealers can still get the Brush out Embroidery Kit. You can

For regular quilting I use the red dot. If I understand your question about the use of the embroidery thread on top and in the bobbin. Not bobbin thread in the bobbin unless you had a colour to match

There is a Blue Dot bobbin case with tension set especially for free motion quilting. I find it works like a charm. Never use the yellow dot bobbin case – the tension is too high and you will get loop

It is not uncommon for the top thread to miss picking up the bobbin thread at the start of basting. Our Janome Educator recommends that when you use basting, touch Start twice. This will cause the hoo

Sorry Jim but the new RE18 hoop for the 15000 is not the same size as the 11000 RE hoop. The RE 18 is 5.5 X 7 inches. The 11000 RE hoop is 5.5 X 7.87 inches. That 0.87 inches difference in length make

I usually use the blue dot bobbin case for quilting in the hoop. Use the same weight thread on top and in the bobbin as this often gives a more balanced tension when quilting in the hoop. Do a small t