is there a place where I can see the designs on the USB drive that came with the RE18 hoop? My USB isn't working. thanks, Betsy in CA

I downloaded the app and then it asked for the code which I got on a card when I bought the 1500 in January 2018 Betsy in CA Sent from Mail for Windows 10

Thanks Jim for the file on how to fix problems with the digitizer V.3.0 I tried your suggestions and several from Janome plus updated to V3.0P but it seems to be microsoft that is causing it to time o

does anyone know why suddenly after many years why my digitizer MB will no open. System Error X unknown exceptionCode:e06d7363 ExceptionFlags: 1 ExceptionAddress: 770DB832 NumberParameters: 3 Startup

I always cut the thread very close and nothing has ever in 15 years with janome embroidery has come lose

I have some new sandisk ata cards and can't get the machine to format them. Digitizer MBv V3 goes only to the G drive not the F drive so I can't write to the disk through the digitizer. Any help will

thanks Jim, it worked great. What a releif it was to see digitizer open. when I get some money I might just have to drive to Frisco and purchase the new version of machine and digitizer. thanks again.

unfortunately I can't find the search for hasp driver, I can only search by message number. My computer died and I installed MB on the current computer but it can't find the hasp driver. I know the an

Is it possible that an anti virus program is shutting it down? Webroot shuts done my digitizer if I don't turn webroot off when I open it up Betsy in CA Confused beyond belief, Jim says: If you are re