I use all sizes of needle in my 15000, I use Schmetz , never used Organ, have occasionally used Janome, and a few times I’ve used Klasse and Topstitch. I sometimes have a problem threading if the thre

You should have got a booklet with your upgrade to V3 that explains all the feet and their functions, which would be the addition to your manual. there is a workbook available but only in the US if yo

Hi thanks for adding me to the forum. I’m in the UK, and I’m reading a lot about the workbook and the addendum for the V3 upgrade. We can’t get the workbook in the UK it’s deemed there’s no market for

Thank you for the information I have indeed sent an email to Janome, the list of items that the British market misses out on increases. I won’t bother trying to get a Janome branded stylus it would pr

I think it’s because We have Janome UK. They decide if they will stock it, and Janome UK doesn’t think there is a market for it. I’ve asked the question, that’s what I was told. But I have pointed out

Viola, Southport must be getting really fed up now (good) because I’ve contacted them before Christmas and they claimed they didn’t know about it. I even contacted Japan, they ignored me! Then I found

I have several email accounts. A general one for using on websites and anything thats not important. Another on a separate host for finance and PayPal (no utilities on it, banks and credit cards and P

The Janome Acu suite, a lot some of them are free but you pay for Acudesign is for the iPad/iphone

I had the same happen with the narrow foot, and disengaging, it does that when you go over a lumpy bit, the foot is long in relation to the top feed dog at the back, the foot tips up and that disengag

I’ve emailed Janome UK about the new foot, it looks interesting I’ve got the new foot for the HP plate and it is very good, the best I’ve ever used. I want the HP2 now! Lol but I won’t hold my breath

I would email them and ask. If we don’t ask we won’t get, because they don’t think there is much of a market for some things

It is in stock now Part Number 865522008 @ £26.00 it isn’t on their system yet but will be soon, they haven’t got many, i received an email this afternoon. Keep an eye on the Janome UK website and the

Just had an email V5.5 software is on the system now but the price I was quoted was wrong here’s the details for itPart number 254761205 Upgrade from MBX V5.0 – MBX V5.5

Yes there is, in the UK it came with the machine, it’s needed as with the 12000 for the bigger hoops with embroidery.

I often have problems with WiFi on the 15000, rarely able to connect with the iPad. Is your computer near your machine, I wonder sometimes if you’re too close it has problems. I also think the 15000 i

I’ve got 2 RE18 hoops got USB sticks with both, opens ok on my computer, moved them across, reformatted the USB and use it on my machines no problem, as a working USB with other designs. Nobody tries

Your machine can’t read an .emb file that is the design file for editing in software before saving a copy as a machine file. Assuming you have a Janome machine it will need to be saved as a .jef, or f

The R18 has an EMB folder which contains files in the formats required for your machine to read. I’m not sure, I can’t remember and I’m nowhere near my computer to check, but I think there maybe some

You can buy a Janome thread stand for two or 5 threads, it sits on the back of the machine, there’s two screws just under the hand, and they come out and the thread stand sits on them and the screws t

I would go for .dst most modern machines will read it without needing to convert it, it doesn’t hold colour information you will need the colour chart. But if your machine doesn’t read it, it is the c