Hi all. Im sure someone can tell me how to get the thread from under the bobbin winder,l have unwound as much as I can , now it won't budge at all. What can I do? Sure would like some help. Thanks Mar

I wish there were paper directions for the Acu apps, especially AcuDesign, maybe there is and I don't know it. Am I the only one that needs them?

My Janome 12000 mail is going into trash, I wonder why, how can I stop it? Marilyn Trash or Junk Mail? There is a difference. It's probably going to junk mail. Most email programs will stop doing that

How do I stop my janome list from going in Trash? It varies, depending on what email software you use, as well as anti-virus software. Check the options on both. Most will not treat email as junk if t

I have not had my 15000 updated yet,my dealer just got 7 in,I haven’t had any problems with my machine so far , I’m a little afraid to have it done for fear there will be problems after. Marilyn Maril

1. My biggest problem is that I haven’t used all of what the machine can do. 2. I don’t use the Janome software, I don’t know how yet. 3. I don’t use the iPad to edit or transfer to the 15000 because

I have both red and blue bobbins and they both have the J on them. I got them at Amazon. Marilyn Sent from my ipad