Since sewing on my mc15000 I have been having a problem with the start & end of my seams being gobbled & bunched by the machine. I did not have this problem to this degree on my former 7mm machines. I

Mmm, I was wondering if I should use the straight stitch plate however I read in the manual that it was for use with the dual feed feet & embroidery? Should I put on a dual feet foot? It seems a bit f

Yay, the straight stitch plate with ordinary zig zag foot works perfectly from right on the edge of the fabric and without pulling on the threads! But I do wonder how to use stabiliser when doing zig

Thank you for yr thoughts Tanya. Well I found the best result was to use the Straight Stitch needle plate, that works perfectly. However when using the zig zag plate I will try doing that, putting a s

I have been unable to work out how to print a template of a design that I have opened in the iPad apps, either AcuEdit or AcuDesign. I have tried to find instructions as to how to do this with no succ

Yippee, that works! Thanks Jim, I had opened that but had no idea what "export to file" meant & so had never clicked on the JEF format & thus never seen the print option ... 😣 🌹🌻🌺🍄🌼🌞🌙🌏❄⚡☁🍃🌷🌸💐🐎🐅🐬🐟🐄🐏🐝🐛🐌

Well that has surprised me ... I wanted to sew a piece of fabric with fairly stiff interfacing on the wrong side, to another un-interfaced piece of fabric, which was against the feed dogs. I had the z

Well I think I have found the reason for the dual feed foot not feeding my sandwich of fabrics - I hadn't properly attached the top lever. I found this by reattaching the foot and this time ensuring I

Thanks so much everyone for those on paying MORE attention to engaging the lever. I was following the manual instructions but you can see much better on the Help movie. Plus there is quite a definite

I have tried & few times now to import a purchased design fr its website direct to AcuDesign. When I go to download the purchased design it does give me the option to do that. However, every time AcuD

I have enrolled with Geraldine Gillen, she is a Janome educator here in Australia. However she only delivers her paid video classes via Udemy. Her website is http://geraldinesacademy.com/ She also has

The janome forum just doesn't work well at all on my iPad so I had to give it up, so glad we have this one 😉

I would love to do this brushout embroidery BUT would the special foot fit the 15000? I did see somewhere a 7mm adaptor ....???

I have just purchased a Shark vacuum that comes with a mini cleaning set. Is it ok to use this to clean inside the machine instead of using either the little brush or the can of air? Often mistaken fo

Thanks for that Jim 😊

I have been trying to update my HorizonLink suite. There is an update file on Janome global site. However every time an error message comes up saying that either I don't have the program installed on

I forgot to mention that I have HorizonLink version 1.2. Maybe the update is for 1.0 only. That might explain why it comes up with the error message ...??? 🌹🌻🌺🍄🌼🌞🌙🌏❄⚡☁🍃🌷🌸💐🐎🐅🐬🐟🐄🐏🐝🐛🐌🐥🐢🐍🐜🌲 Begin forwarde

Wow that is great news Jim, that you are making AcuDesign videos, Yay, thank you! I have been able to save designs direct fr the net into my embroidery design folder on Dropbox. The only ones that don

The upper thread sensor on my 15000 has never displayed a warning. I have checked that it is turned on. I am wondering if I just sew too fast for it to register & also as per the embroidery speed ...?

Genius, thanks for that tip Jim! Sure enough the upper thread warning popped up after only about ten or so thread less stitches, I'm happy with that 😊