I'm new to the group, so I apologize if this has been addressed recently. I just bought a 12000, and I also have a 350E that I love. I can't get the 12000 to read a jump drive. I was hopeful it would

Yay! Worked like a charm...thank you! Now, I thought I'd store all my larger than 5x7 designs on a new jump drive...how do I create the Emb file on that? Don't put away that remorse-removal wand just

It worked, Jim! (I wondered what the ORD meant, thanks!) I have an 8G jump drive and it works fine so far. Thanks so much to everyone for your encouraging comments and suggestions...I just may learn t

Hi Everyone, I bought a used 12000 from my local dealer back in August. I went through the book to make sure I had everything, and of course I didn't. They ordered a couple of the missing items, but t

Oh my gosh do I ever feel like an idiot! Sue, they are right where you said they'd be! I didn't even know that pulled off like that. Sheesh...I'm so glad I asked you guys!! Thanks so much, Sue! With e

I stitched out 2 designs today on my 350e, and they both had stitched down jump stitches instead of a long thread that I could just clip. For instance, when it stitched in one area, then moved to anot

I'll bet you're right Jim. That software won't save the designs as JEF. I have to "export" them to my design folder on my computer, then copy and save them to my jump drive. I love what the program wi

Can anyone help me to identify these two feet? I bought my machine used about 3 years ago and these came with it. They look like the dual feed holders, but the one on the left has presser feet on it??

I get that too, Peggy. So frustrating! Sometimes I can sew for quite awhile without it, and sometimes it's every few stitches. There was a thread a couple weeks ago with suggestions on how to stop it

Thanks, Virginia! I have a small, portable Janome...maybe I'll see if it fits. I'm willing to try anything because sometimes I just want to shove my machine off the table.

I bought Paxcoo bobbins, a 72-piece set, off of Amazon. There are 2 boxes of 36 each, every one a different color. My 12000 likes them! They’re plastic, not the paper ones.

Is my little machine on the fritz? I used my Viking 6D software to create some lettering. When I brought it up on the screen of my machine, I used the edit feature to center the block of text on my pr

Thanks so much for the suggestions!! I shall try them all:>)

I have an in-the-hoop zipper bag design (from Sue O’Very) that I want to make. It shows up on the jump drive when I have it in my computer, but when I put the jump drive in my Janome 12000, it’s not t

I’m having a similar issue with my 12000. Will you keep us posted please if you find a solution? I’m at my wits end!!

I emailed the site owner from where I bought the design, and she said that sometimes a Janome will only read vertical files? That didn’t make sense to me. It’s a 6x9 inch in-the-hoop bag, so I’m not s

That makes sense. I did open it in my software, flipped it in the hoop, then didn’t save it. I just went back to the design in my file and copied onto my jump drive. Now I know better! She did send me

i bought my 12000 5 years ago, and never set up my Horizon Link. Now I’ve decided it might be kind of fun (I’m always late to the party). So I successfully did the update on my 12000 first, then tried

Okie doke...thanks, Jim!

I know this has been discussed before, but I couldn’t find it. I just bought the Essential RE18 hoop for my 12000. About 6 months ago I did the 1.2 update to my machine, and it shows that when I turn