I am trying to decide if I want to upgrade to the 12000 or the 15000. What software, if any comes with these machines? Also, what is the major difference between the 2. I look on line and it's confusi

I am thinking of upgrading from my 8900 to the 15000 and was just looking at the list of standard feet that come with the 15000. I noticed that the convertible free motion foot that I have with my 890

I just brought my 15000 home today! Is there an easy way to get started? I am looking for a tutorial or something on how to use Horizon Link Suite. Thanks Gail

Thanks for the info Jim. However, I was just looking at Footbook and it says to get #858820007 for the 12000 and the 15000. It says to "choose the version appropriate for the zigzag width of your mach

Virginia, Are you referring to the help files in the Acufil program or her Embird program? Gail

Does anyone have the Clothsetter? Is this a valuable tool? Is this something that will make lining up stippling in the Acufil program easier? I recently brought my machine home and I am just looking t

I just watched the webinar and thought it gave a lot of information. One question I have is how do you mark your quilt to start with. Do you draw the number of squares that you need for hooping on you

I've had my 15000 for a couple of weeks now and was trying to do some topstitching today. I wanted to nudge my needle over a couple of positions and couldn't figure out how to do it. I had the 8900 pr

I guess I can't do what I was trying to do. I wanted to use the blanket stitch with the stitch in the ditch (S) foot and wanted to move the needle to the left so it was right along my edge. If the onl

I have only had my 15000 for about 6 weeks and I free motion quilted my first quilt on it last week. I used the machine settings and the open toe free motion foot. I was very pleasantly surprised with

I recently upgraded from the 8900 to the 15000. I just purchased the convertible free motion foot for the 15000 and it says to use the left needle position. I put my straight stitch plate on like I di

Jim, the Convertible FM foot I just bought #202146001 says to move the needle to the left position. It also says to use the straight stitch plate. There are 2 clear view feet, one for the left needle

Thanks Jim, that's what I was looking for. Gail

Julia, I just looked at the Sea Swirl design on the website. We're you able to adequately line up the design so it met the next motif using just the template? If so, was it difficult? Guess it's somet

Julia, which hoop did you use for the quilting. I'm thinking it was not the Acufil hoop but wanted to check. I say that because I can't find a way to bring any designs other then Acufil designs into t

What's the difference between .jef, .jef+ and jpx? I have hundreds of designs in both .dst and .pes that I need to convert to Janome's format and I'm not sure which one to use. I am using Embird to to

I also use Embird and I'm very happy with it. I had Customizer 4D from HV first, then PE Design but really just wanted to be able t edit my designs and add lettering. I really wasn't into Digitizing m

My 15000 is just a few months old and lately I've been noticing a problem. If I start sewing just a couple of stitches before the fabric reaches the needle, or if I don't hold the thread tail, the thr

How do you get the 15000 manual and HL Suite in iBooks. I'm been trying but can't figure it out. Thanks Gail in FL

I did that, but don't know how to get the manual and HL Suite into iBooks. Help still needed. Gail in FL