Date   
Transfered embroidery design question

jan shaw
 

At a recent embroidery event, I was unable to load the Jef file into my MC15000. The teacher said other Janome owners ( machine type unspecified) had no problem loading the design, which was created in Floriani software. I took the design (which was listed as a Janome 10000 design) into another software program ( Premiere Plus 2), rotated it to fit the GR hoop and exported it back to the USB stick as a Janome 15000 design. My machine immediately read it.

Question: Is there a difference between Janome 10000 and Janome 15000 files? Or, does my machine have a problem which needs to be addressed? I would like to attend more events with this teacher but am leary of not being able to load the design.  I have not tried a DST file and wonder if this might be an easy solution.

Thanks in advance for any help and advice
jan 

Re: MC 12000 Pressure Sensor

Joanngem@...
 

I couldn’t agree with you more. Do you have any idea how we could make that happen?

Sent from Xfinity Connect App



------ Original Message ------

From: Vicky McEwen via Groups.Io
To: onlinesewing-janome@groups.io
Sent: July 29, 2019 at 12:26 PM
Subject: Re: [onlinesewing-janome] MC 12000 Pressure Sensor


Did they replace the sensor? I think Janome needs a recall on these sensors.
 

Re: What kind of thread are you all using in 15000?

Joanngem@...
 

Do you have ideas about why so many of us are getting the error message to be sure we are using the right presser foot?

Sent from Xfinity Connect App

Re: Stuck In Quilt Mode

Gail Berkler
 

The pressure plate needs to be changed and that should take care of the problem.

Re: What kind of thread are you all using in 15000?

Jim Stutsman
 

The thread did not suddenly become too thin or thick while your machine was being serviced. Something changed in the machine. Open the door and look for a kidney-shaped hole. As the thread goes through the thread path it goes up against a small spring in that hole that keeps it taut while sewing. There is a piece of felt lining the hole. If it gets dislodged it can prevent the spring from doing its job and you get false broken thread messages. I'm including a picture, although it's from the inside of the machine, so you'll have to do a little guesswork. The red arrow is pointing in the general direction of the kidney-shaped hole, but it's on the side you can't see in the picture. The green arrow is pointing to a check spring at the bottom of the thread path, where it makes a U-turn. That spring also keeps the thread taut. If it's caught or not doing it's job properly you'll get the error message.

Re: What kind of thread are you all using in 15000?

Estelle Torpy
 

Hi Group,

I have the Janome 15000 updated. I had it serviced this month. When I went to piece some quilt blocks, I find that my beloved baby no longer will accept sewing with a variety of threads. I was spoiled by being able to use any thread to sew or embroidery with. Now I get the thread broken error message even though the thread is not broken.

So far I get the broken thread message with Aurifil, Mettler and Guttermen quilting thread. I embroidered a large quilt label (20 names listed) with Hemingworth embroidery thread in April and when I went to add a name, up came the broken thread message again. I ended up using ARC embroidery thread but the stitching doesn’t look as good as the stitching I did before it was cleaned.

I can sew a straight stitch with Mettler construction thread (I just finished a summer linen-blend dress without a problem).

I called my shop and they said they contacted Janome who said that I got the broken thread message because I was using thread that was too thin or too thick. Aughhhhhh!

So my Janome friends, what threads are you using to piece and embroider with?

Estelle

Re: Stuck In Quilt Mode

Lyn Quine
 

Had the same problem when I first used my 12000, I got it home from the shop and was messing around with it, trying things out, suddenly I couldn’t get any of the fancy stitches working.  Went to bed crying because I thought I’d bought a rogue machine, and it was the cost of a second hand car to us!  3am I woke with a start and just knew what I’d done, I got up, went downstairs switched on the machine and compared the plates, sure enough I’d muddled them up and put the straight stitch back on.

i sent another email to the dealer apologising for the confusion of the first email I’d sent and all was well!  😂😂
the machine has been a dream since and I’ve also got the 15000 now and know what to check. 

Re: Stuck In Quilt Mode

candy
 

 
Could it be that many of us have had this experience?   :).  I was ready to take my machine back to the dealer and what a relief to change plates and have it magically work again!!!!

Re: Stuck In Quilt Mode

Lyn Quine
 

Looks like we are all singing from the same hymn sheet!  😂 

Regards
Lyn Quine

On 29 Jul 2019, at 12:58, Meridee Steele <merideesteele25@...> wrote:

It sounds as though you have the wrong foot plate on. Have you got the one with the wide hole for the needle to go through? The machine won’t allow you to select a zig zag stitch unless you have the correct foot plate on.  
Hope this is your problem as it’s easily rectified. 

Re: Stuck In Quilt Mode

Joanngem@...
 

Yes I usually use that one all the time

Sent from Xfinity Connect App

Re: Stuck In Quilt Mode

favymtz
 

Sounds like you have one of the “single hole” plates on. When that happens the stitches that have sideways movement are grayed out.
Favymtz 

Re: Stuck In Quilt Mode

Judi Rutherford
 

What throat plate do you have on the machine? If it is the HP or straight stitch plate it will not allow you to pick the zig zag stitch.

Judi

Re: -janome] 15000- great store in New Orleans

Carolyn Gazerro
 

Oops 😬 sent prematurely. Blaine’s has serviced all my Janome machines since my first MC8000.

Carolyn 🌹

Re: 15000- great store in New Orleans

Carolyn Gazerro
 

Blaine Sewing Machines is in RI (MA next door neighbor) and is an excellent Janine dealer. I have purchased and have serviced all Janome machines since

Carolyn 🌹

Re: Stuck In Quilt Mode

Maria Morrow
 

Hello Jane,
 
It is probably one of Janome’s many blessings.  Do you have the straight stitch needle plate on?  Or the HP plate?  
 
The plate you have on determines which stitches become available as a preventive to breaking a needle. The machine won’t let you do a zig zag because the needle will strike the plate...and break!
 
This is usually the answer to your dilemma.  
 
How many times was I just as aggravated as you?  More than I care to admit. 🤣
 
I always hope the “wizards” at the other end of a web query always tell the truth; but for now, I ask those mysterious people everything from “How much mustard is a substitute for dry mustard”, to “Why won’t my Janome sew a zig zag?”  

Blessings,
 
Maria
 

Re: Stuck In Quilt Mode

Lyn Quine
 
Edited

Have you got the straight stitch plate on it.  The straight stitch plate has a narrow hole for the needle, for zig zag you need the other plate with a wider slot for the needle.  When you put the straight stitch plate on it automatically restricts the type of stitches you can do to stop breaking needles and damaging the machine.

Re: Stuck In Quilt Mode

Beth
 

have you changed the needle plate to the zig zag plate?

Re: Stuck In Quilt Mode

candy
 

Are you sure you have the correct plate on.  If you have the straight plate you will be very limited in the stitches you can select. 

On Jul 28, 2019, at 7:45 PM, June E Hudspeth <juneeh@...> wrote:

Hi Everyone:  Well, I'm totally frustrated.  In trying to do a zigzag stitch, I noticed there all greyed out.  On this main page, it says Utility Page 1 of 2, when I push the down arrow, it goes to Quilt Page 6.  So, I push the "Home" button & get to the quilt page & it is frozen.  I can select anything else?  Not applique, and I can't remember the name of the other apps.  When I do select the quilt page - it is stuck on page 1 and it won't scroll thru the other pages.

What the heck?

Any help would be most appreciated!

Thanks!  June

Re: Stuck In Quilt Mode

Meridee Steele
 

It sounds as though you have the wrong foot plate on. Have you got the one with the wide hole for the needle to go through? The machine won’t allow you to select a zig zag stitch unless you have the correct foot plate on.  
Hope this is your problem as it’s easily rectified. 

Re: Stuck In Quilt Mode

Diane Stutsman
 

You might have the straight stitch plate on your machine.