Date   
Re: Bouncing

Sharon Simmons
 

For some reason, I have not received any emails lately and my account keeps bouncing.  How do I keep this from happening?  Thank you.  Sharon

Re: changing needle plate problem

Jim Stutsman
 

There is an order to the steps to fix this:

1. Replace the plate you started with to clear the message BEFORE you go to sewing mode.

2. Go to sewing mode.

3. Change the plate.

If this does not get you going try turning the machine off, change the plate, turn it on. If you still have the problem then you need dealer intervention.

Re: Was MBX 5, now Memory Craft 11000

gwenzie01
 

Betty, I can not get in touch with Janome. I called (maybe I do not have a good number). I called the no. I have every day for a week, no answer, I texted still no answer. Jim was great and sent the info I needed, however I would still appreciate speaking to someone to get a better understand and a few more questions. Does anyone have a working number.

Re: changing needle plate problem

J M
 

Hi Jim & Diane,

Thanks for the additional info on my needle plate problem. And I had been in embroidery mode so I was quite excited to do what you said. Unfortunately, that didn't solve the problem so I guess a trip to my dealer is next.
Thank You, Joyce

Horizon Link Acufil

Pat Godsey
 

Have so enjoyed being a part of this group as I have learned so much. Is it possible to bring in an outside quilting design in Acufil tool and have It calculate the number of hoopings? Are there detailed tutorials on this part of the software? I so appreciate any help on this part of the software. Thank you so much.

Re: changing needle plate problem

Jim Stutsman
 

Diane has just reminded me that this problem has been solved. (Between the two of us we remember almost half as much!) If you are in embroidery mode and you change the plate it will give you a permanent warning that you can't close. You have to first change to sewing mode, then remove the plate. I won't go so far as to call this a bug, just a bad design decision.

Re: Was MBX 5, now Memory Craft 11000

Anne Parker
 

Betty

I think I would have 'explained' that I was gettting rid of the one that crashed continuously, and was going to upgrade the one that had the one activation on it with a new one. I thought now there were 3 activations allowed (but may be confusing it with Hatch), but not sure, plus also the deactivation program is available, but not sure how long that takes to run on a computer that keeps crashing.

I currently only have it on one computer - plus Hatch 2 (MBX 4 is on my old laptop, but of course that won't run because the dongle is dead).  I am thinking about installing MBX 5 on the desktop just in case my laptop dies before I have time to move it.

Anne
www.sewingtales.wordpress.com

https://www.flickr.com/photos/94302460@N03/sets/

"
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe no less than the trees and the stars; you have a right to be here. Desiderata - By Max Ehrmann © 1927

Re: changing needle plate problem

Jim Stutsman
 

The needle plate sensor may need adjustment. Try taking the plate off and putting it back on again. While it’s off check for lint in the back area where the switch is. When you put it back, press down on the circle so it seats correctly. If all else fails it’s dealer time.

changing needle plate problem

J M
 

HI,
     I have the 15000 and after changing the needle plate from straight stitch the warning sign won't go out. I can't use anything unless I change the plate back to straight, Any idea what could be wrong?               Thanks, Joyce

Re: Was MBX 5, now Memory Craft 11000

Betty S
 

It will be interesting to see if Janome agrees to release the activation. I have MBX on two computers one of which crashes after about 3 minutes. A couple of years ago I requested Janome to release the activation from the computer that keeps crashing and after a great deal of exchanges between myself, Janome UK and Janome Japan their conclusion was that I still have one activation left so why did I need to have the other freed up!! They would not budge in their decision so I just had to accept it as I felt like I was beating my head off the wall. It will be interesting to see if they have changed their attitude now.
Betty

Re: Sale items

Jim Stutsman
 

Uh, yes, just follow the instructions on the post you replied to!  #23513  

Re: Sale items

Beth Hall
 

Do you still have a way to offer a machine for sale?
I have a Janome 11000 I would love to sell.

Thanks

On 1/9/2019 10:01 PM, onlinesewing via Groups.Io wrota machinee:

It seems we are on a path to become Craig’s List for sewing equipment. I’ve got one more “For Sale” post to approve, but I am requesting that from here on out that all items for sale be entered in the database. To do that:
1. Log into the group website: https://groups.io/g/onlinesewing-janome/topics

2. Click “Databases” in the left column.

3. Click the “It’s for Sale” database.

4. Click the “Add Row” button and enter your information in the form.

5. When your item is sold repeat steps 1-3 and delete your row.

Thanks so much!

--
Beth Hall

Re: Was MBX 5, now Memory Craft 11000

Kaye Lessard
 

Contact Janome support by email asking for help and guidance
You will basically install on new computer with 2nd activation
You may be able to get them to release the first activation with proof of computer crashing !!
Kaye in la

Acufil Hooping

JaneMahaffey@...
 


If you bring in an outside quilt design into acufil will it still calculate hoopings?  Or can you only calculate hoopings with the built in stippling design?
Would appreciate any help.  Thank You

Re: Was MBX 5, now Memory Craft 11000

Jim Stutsman
 

There is a tool that will let you transfer your license to a new computer. However the old computer must still be working to use it, so you have no option there. MBX V5 allows two installations, so if you have not used both of them you can just install it on the new computer. If you have already done two installations then you will need to contact Janome support for assistance. Once you have installed from your original DVD you should download and install all the updates for MBX. While MBX V5 updates itself, the initial release had problems with that and may not run at all until you update.

Re: Was MBX 5, now Memory Craft 11000

Gwen Derks
 

i know this has been asked before, however I can not find the response. I have a new computer,  I need to reinstall on the new one. How do I go about doing this without losing an activation. The old computers crashed and will not even come on. Thank you. 

Re: FootBook 4.2

Jim Stutsman
 

Just open the App Store on your iPhone or iPad and search for FootBook. You can also use the link on this page: http://onlinesewing.com/footbook.html

Re: FootBook 4.2

Shirley Taylor
 

How do I go about getting the book.
Thank you,

Re: Skyline S9 Question

June E Hudspeth
 

Hi Marsha:

 

Super, fantastic!!!!!!!!!!!!!!!!!!

 

Thanks so much for sharing.

 

June

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Marsha_Comcast
Sent: Sunday, May 19, 2019 11:48 AM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Skyline S9 Question

 

Hi June,
I have an update to the Skyline S9. I just tried the HP plate on the Skyline to see if it would sense the correct plate and it did! So I was told only the newer version Skyline allows the HP setup but I figure it was worth a try and it works! So hope this may help you too if you find a great deal on “last year’s” model.

Happy sewing!

Thanks,
Marsha

Re: Skyline S9 Question

Marsha_Comcast
 

Hi June,
I have an update to the Skyline S9. I just tried the HP plate on the Skyline to see if it would sense the correct plate and it did! So I was told only the newer version Skyline allows the HP setup but I figure it was worth a try and it works! So hope this may help you too if you find a great deal on “last year’s” model.

Happy sewing!

Thanks,
Marsha