Date   

Re: Using a USB extension cord

Jim Stutsman
 

This is the right cable, but you're using it wrong. The cable that came with the machine STAYS plugged into the machine. The end of that cable that would normally go into the computer now goes into the female end of your new cable. Then the male end of the new cable goes into your computer.


Re: Error message on 11000

Virginia
 

Try giving your machine a good cleaning especially in the bobbin area at times it is a small piece of thread in your cutting option. I had the same issue and it was foot pedal. You probably should take it into your dealer if this does not work.  Virginia. 



Sent from my Sprint Samsung Galaxy S7.

-------- Original message --------
From: Charlene Kay Bergren <bergren@...>
Date: 1/15/19 9:15 PM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Error message on 11000

Hi Jim - I just read your response to the 15000 error message regarding  "Raise Presser Foot and Needle Bar, then turn power on again."   I am getting this message periodically on my 11000.  If I turn the power off and then turn it back on, the message usually disappears and it is working ok again.  Does your advice follow the same path on the 11000?  Is there a procedure to find the sensor or will I have to take it back to the service person. I just had it serviced and I think I failed to mention this problem.

Thanks in advance for your advice!


Re: Resume setting 15000

Virginia
 

Carol you have to go to your setting and after you set your stitch in favorite settings save it.



Sent from my Sprint Samsung Galaxy S7.

-------- Original message --------
From: Carole O'Mara <caroleinco@...>
Date: 1/15/19 10:08 PM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: [onlinesewing-janome] Resume setting 15000

I had the 12000 until recently, now have the 15000.  When I shut down the 12000 and turned it back on, there was a message asking if I wanted to resume last setting.  If I clicked OK, it went back to the last setting with all changes I had made to the width and length of the stitch.  If I 'Xd', it defaulted to straight stitch.  On the 15000, I made some changes when I used the HP plate and foot.  I reduced the default stitch length to 1.8 (from 2.4).  When I shut down the machine and started it up again, it automatically defaulted to that last stitch, but did not save the change in stitch length and did not ask if I wanted to resume that stitch.  Is there a way to make changes and have the machine resume the stitch with the changes I had made?
Thanks,
Carole - Colorado


Re: Using a USB extension cord

Meryl Margolies
 

Can I use male to male and go into a USB port on my machine instead of the square end? 
--
Thank you,
Meryl


Re: Using a USB extension cord

Meryl Margolies
 

This is what I bought. The cable that came with the machine (the one with a square end) doesn't fit into the female side. The description is:

INSTEN USB 2.0 Extension Cable - A Male to A Female M/F Extender Cord

INSTEN USB 2.0 Extension Cable - A Male to A Female M/F Extender Cord - 25 Feet(7.62 Meters), Black
Back to the drawing board. 
Thank you,
Meryl


Re: Error message on 11000

Jim Stutsman
 

On the 11000 that message nearly always is due to the presser foot height sensor. Over time the knee lift linkage gets slightly out of adjustment and causes it to stick. You can sometimes get it to go away by lifting the presser foot and then “slamming” it down. It’s easy for a technician to fix it. Just have him or her adjust the knee lift as referenced in the service manual.


Re: Resume setting 15000

Jim Stutsman
 

Those settings are only remembered when the “Favorite Stitch” option is turned on. It’s in the Settings for Ordinary Sewing.


Resume setting 15000

Carole O'Mara
 

I had the 12000 until recently, now have the 15000.  When I shut down the 12000 and turned it back on, there was a message asking if I wanted to resume last setting.  If I clicked OK, it went back to the last setting with all changes I had made to the width and length of the stitch.  If I 'Xd', it defaulted to straight stitch.  On the 15000, I made some changes when I used the HP plate and foot.  I reduced the default stitch length to 1.8 (from 2.4).  When I shut down the machine and started it up again, it automatically defaulted to that last stitch, but did not save the change in stitch length and did not ask if I wanted to resume that stitch.  Is there a way to make changes and have the machine resume the stitch with the changes I had made?
Thanks,
Carole - Colorado


Re: Photo album

Carole O'Mara
 

Thank you, Julia.  I visited their site and found a couple of designs that I like—single run and can use some sashing and border designs.  I’ve signed up for their emails, too.  I’ll look for their sales.  I’ll be interested to hear how your Star Edge to Edge using monofilament thread in top and bottom of machine.  
Carole




On Jan 8, 2019, at 5:10 PM, juliadlf.ny@... wrote:

Carol: The quilt I did in the Photos section called Acufil Quilting Project was showing how I set up the Acufil on my 12000 and was done back in 2014. I think when Jim transferred the files over to this site, it updated the dates to 2018. I can't remember where I got the pattern from to do that edge to edge since it was so long ago.
 
If your interested in doing this type of design, ie single run or no backstitching, I buy patterns now from a site called My Creative Stitches. which is a mom and daughter business.Great people to work with.
They do long arm type design but if you send them a note and tell them what machine you have and if they could convert a particular design on their site to jef format along with  what size of hoop you want to work in. You may have to make size adjustments but it works great for me. 
I'm working on one now that I got called Star Edge To Edge using monofilament thread top and bottom on my machine.  They have many designs and run sales quite often.
Hope that helps.
Julia


Re: Error message on 11000

Charlene Kay Bergren
 

Hi Jim - I just read your response to the 15000 error message regarding  "Raise Presser Foot and Needle Bar, then turn power on again."   I am getting this message periodically on my 11000.  If I turn the power off and then turn it back on, the message usually disappears and it is working ok again.  Does your advice follow the same path on the 11000?  Is there a procedure to find the sensor or will I have to take it back to the service person. I just had it serviced and I think I failed to mention this problem.

Thanks in advance for your advice!


Re: Error message

Nancy Reynolds
 

Manually raise the presser foot to highest height, turn the hand wheel with your hand,  sometimes this will cancel the problem. Otherwise the technician failed to lubricate the part under the top cover.


On Tue, Jan 15, 2019 at 7:30 PM, onlinesewing via Groups.Io
<onlinesewing@...> wrote:
This message occurs when the power-on self test fails. Unfortunately it does not tell you which part failed. One common problem happens if the needle plate was changed (15000) and did not get seated correctly. Take it off an put it back on, pushing down on the circle on the plate. If that fails then the problem is another area. Which usually means a sensor that needs adjusting. For that you’ll need your dealer.


Re: Error message

Jim Stutsman
 

This message occurs when the power-on self test fails. Unfortunately it does not tell you which part failed. One common problem happens if the needle plate was changed (15000) and did not get seated correctly. Take it off an put it back on, pushing down on the circle on the plate. If that fails then the problem is another area. Which usually means a sensor that needs adjusting. For that you’ll need your dealer.


Error message

Cathy
 

Today I have an error message: "Raise Presser Foot and Needle Bar, then turn power on again."  The presser foot and needle bar are already raised and when I turn the power off and then on, the message is repeated. My machine will not allow me to go any further.

It was serviced last month.


Re: Using a USB extension cord

Meryl Margolies
 

Thank you, Steven and Tracy.
I bought the cable to add to the cable that came with the machine...the one with one square end. I guess I need to go directly to a USB port on the machine then to the computer.
Thanks for your help. I wonder why the machine cable won't fit though.,
--
Thank you,
Meryl


Re: Using a USB extension cord

Jim Stutsman
 


Re: error message: rethread

Jim Stutsman
 

It doesn’t sound like the problem is in the bobbin case. Loose stitches on the bottom are due to insufficient tension on the top thread. A loss of top tension could also cause a retread error message. Start by folding a narrow strip of fabric in half. Lock the machine and put the folded edge into the right hand thread slot near the top of the machine. Move the strip back and forth to floss out any debris that may be in there. A small wad of thread between the tension discs will move around and cause the tension to come and go, causing errors like you are having. If that doesn’t resolve your problem have your tech look at the check spring to make sure it is working correctly.

For the threader issue have your tech recalibrate it after setting the threader type to “OLD”. He’ll know where to do that. The NEW setting is only for machines that were built as Quilt Maker models.


Re: Using a USB extension cord

Tracy
 

Meryl-

The cable that you showed is one of the newer 2.0 cables (my new cell phone has this type of cable to charge it) and I do not think its the right cable for your machine.  Make sure the end that fits your machine has the right opening for the cable.  I know my older model Janome uses a cable that has the square end on it like a printer has.  The end of the computer is a "normal" usb end.  It looks like the cable you need is just a "normal" usb tip on both ends - one for the machine and one for the computer.  The cable that you showed (the link) is not the one that is correct.  Sorry.

Tracy in Nashville, TN


Re: New video freebies

Cat - N
 

I am so sorry to hear about Diane's fall, broken wrist and surgery.  Please extend to her my best wishes for a full and speedy recovery. Thanks to you both for the work you have done for Janome owners!

- Cat


error message: rethread

Cathy
 

I am feeling very frustrated with my 15000!  I have replaced the bobbin case three times in the five years I have owned the machine.  I am continually getting an error message asking me to "rethread".  I had my tech check it out and we replaced the bobbin case.  It will work fine for awhile, and then get loose stitches on the underside.  This happens both in sewing and embroidery mode.  I have rethreaded, changed the needle, cleaned the bobbin case and dusted around the bobbin area.

I have had trouble with my automatic threader since day one.  It was upgraded when quiltmaker v2 came out and I still am having trouble.

I use my machine daily and have it serviced yearly.  I am feeling like I have purchased a lemon.

Any suggestions?


Re: Facebook Echo

Cat - N
 

Very pretty!  I bet they loved the door drapes.  Thanks!

- Cat