Date   

dog collar

itsatweetything
 

I have a question. Do you think it would be hard on the
12000, if I occassionaly, sewed a dogs name on a
dog collar? Any suggestion, on how to do this?


Re: my 12000--back from Janome

Jim_Stutsman <jim@...>
 

In our case we had the opportunity to use a Brother 6700D before purchasing the 12000. If Diane did embroidery ONLY, i.e. no sewing or quilting, she might have gone with the Brother, as it has more embroidery features. However the 12000 leaves the Brother in the dust when you get down to just sewing. It lacks the features and the quality of stitches that the 12000 has, and after just a couple of weeks of using it the Brother was noticeably louder than when we started. Not objectionably louder, but definitely louder.

The other deciding factor was size. Diane's sewing room is very small and her machine space is limited. The only place in the house big enough for the Brother with the embroidery unit attached was the dining room table. The 12000 fits comfortably on her existing cabinet.

--- In janome12000@yahoogroups.com, "philadel" <philee@...> wrote:

If you were to get a full refund on your 12000, would you buy it again over Brother Quattro 2 6700d?

Are there particular features that you would absolutely have to have over Brother Quattro2?


Re: Horizon Link

Jim_Stutsman <jim@...>
 

HorizonLink works fine on a Mac with Fusion. I've used it in both Windows XP and Windows 7 64-bit.

--- In janome12000@yahoogroups.com, "stresover" <moos@...> wrote:

The Horizon Link seems to be missing from the box. The machine had been used for a class. Can I use Horizon Link with my Mac and Fusion?

Watched the DVD a few times tonight and attached the embroidery unit. Am eager to stitch tomorrow.

The manual is easy to read like the manual for the 11K was. Thanks for your response, Jim.


Re: Digitizer Question

pam.fromthecraftroom <no_reply@...>
 

LOL Maggie.
(I think I'd have pinned her skull to the big hoop and embroidered,
''learn your product information'' in huge letters)

Well she clearly did not know her product as she was pointing out the stitch speed control slider on the front of the 12000 & said this is the first machine to have one of these. I looked at her and said really! As my 11000se as one that does just the same. She seemed to be struck down deaf at that point & started talking about something else.
I don't know who the ladies are that man the stand at the show are they employed by Janome or are they dealers? They were the same staff as last year.
I have found if you talk to the staff on the janome stand at a show they will always do the hard sell but rarely be helpful in any questions you may have especially if you already purchased the item.
I found the dealers stand to be more than happy to help, so hands up for dealers but the Janome stand don't bother!
I collect my new 12000 next Saturday it's a 2 hour drive to nearest dealer but I only wish I had MBX to go with it.
Pam

--- In janome12000@yahoogroups.com, "maggiecoops" <maggiecoops@...> wrote:


Re: my 12000--back from Janome

philadel
 

If you were to get a full refund on your 12000, would you buy it again over Brother Quattro 2 6700d?

Are there particular features that you would absolutely have to have over Brother Quattro2?

--- In janome12000@yahoogroups.com, "Marsha Lemmons" <hobbied1@...> wrote:

thanks, Jim.

that's kind of what the dealer suggested...that they wanted the machine for analysis. I'm just a little paranoid because my 11000 gave me fits when it was new....it took alot of trips to the dealer with the bobbin case issues & almost turned me off Janome.

Marsha


Re: manual easy to read

meowmie <meowmie@...>
 

Sharon, if you are in Sacramento area - be sure to come to Janome club!
 
Jennie

From: Sharon Moos
To: "janome12000@..."
Sent: Saturday, March 24, 2012 4:12 PM
Subject: Re: [janome12000] Re: manual easy to read

 
Where can I find the PDF version. We are on the way home with my 12000 .  Do you have your new iPad? I got mine Friday, the day it was released.

Sure hope the threader works. Loved the auto one on the 11k

Sent from my new iPad, Sharon Moos

On Mar 24, 2012, at 2:41 PM, "Jim_Stutsman" <jim@...> wrote:

 
The manual typeface is about average for manuals, but the instruction book is also available as a PDF which you can read on your computer or iPad. That allows you to enlarge the text as necessary.

The threader is no better or worse than any of Janome's threaders. As it relies on a tiny hook being thrust through the eye of the needle, it is somewhat fragile and subject to being damaged. In 25 years of selling Janome machines, there was not one model that did not require frequent repairs to the needle threader.

--- In janome12000@..., "stresover" wrote:
>
> The sew festival is in Sacramento and am seriously considering the 12K. I like all the lights because I have vision problems. How about the type face in the manual? Is it small and difficult to read or in a type that's easy to read? It's frustrating enough to learn something new without the manual being difficult to see.
>
> Does the manual needle threader work well? I like the auto threader on my 11K.
>
> Thanks.
>




Horizon Link

stresover <moos@...>
 

The Horizon Link seems to be missing from the box. The machine had been used for a class. Can I use Horizon Link with my Mac and Fusion?

Watched the DVD a few times tonight and attached the embroidery unit. Am eager to stitch tomorrow.

The manual is easy to read like the manual for the 11K was. Thanks for your response, Jim.


Re: manual easy to read

Jim_Stutsman <jim@...>
 

The PDF manual can be downloaded here:
http://dl.dropbox.com/u/48356382/12000%20Manual.pdf

Yes, I got the new iPad on opening day, though this time we didn't wait in line for it. I had it delivered. I've updated the icons and images in FootBook for the higher resolution screen, but those changes haven't been uploaded to the App store just yet. I'm waiting for the edge foot to be released so I can add that at the same time.

--- In janome12000@yahoogroups.com, Sharon Moos <moos@...> wrote:

Where can I find the PDF version. We are on the way home with my 12000 . Do you have your new iPad? I got mine Friday, the day it was released.

Sure hope the threader works. Loved the auto one on the 11k

Sent from my new iPad, Sharon Moos


Re: manual easy to read

Sharon Moos <moos@...>
 

Where can I find the PDF version. We are on the way home with my 12000 .  Do you have your new iPad? I got mine Friday, the day it was released.

Sure hope the threader works. Loved the auto one on the 11k

Sent from my new iPad, Sharon Moos

On Mar 24, 2012, at 2:41 PM, "Jim_Stutsman" <jim@...> wrote:

 

The manual typeface is about average for manuals, but the instruction book is also available as a PDF which you can read on your computer or iPad. That allows you to enlarge the text as necessary.

The threader is no better or worse than any of Janome's threaders. As it relies on a tiny hook being thrust through the eye of the needle, it is somewhat fragile and subject to being damaged. In 25 years of selling Janome machines, there was not one model that did not require frequent repairs to the needle threader.

--- In janome12000@..., "stresover" wrote:
>
> The sew festival is in Sacramento and am seriously considering the 12K. I like all the lights because I have vision problems. How about the type face in the manual? Is it small and difficult to read or in a type that's easy to read? It's frustrating enough to learn something new without the manual being difficult to see.
>
> Does the manual needle threader work well? I like the auto threader on my 11K.
>
> Thanks.
>


Re: 12000 malfunction

Jim_Stutsman <jim@...>
 

I'm sure this was a scary situation when it happened, but it probably isn't serious. If the problem happens again have your dealer take a look at it. More than likely it is a sensor in need of tweaking.

--- In janome12000@yahoogroups.com, "septyaya" <YaYa1928@...> wrote:

When finishing embroidery and when I went to turn off the machine the embroidery unit arm did not return fully to closed. When I went to resume embroidery design today got an error message - Raise pressue foot and needle bar and turn machine off. Nothing I did changed the message Even though I removed the emb. unit. Called dealer. He had me replace the stitch plate to the sewing one, put on a sewing foot and do some sewing. That worked. I pushed the extension arm back completely in place and returned emb. Unit to machine. Turned on and was able to return to the embroidery design that I had not finished the day before. Betty Tighe


Re: manual easy to read

Jim_Stutsman <jim@...>
 

The manual typeface is about average for manuals, but the instruction book is also available as a PDF which you can read on your computer or iPad. That allows you to enlarge the text as necessary.

The threader is no better or worse than any of Janome's threaders. As it relies on a tiny hook being thrust through the eye of the needle, it is somewhat fragile and subject to being damaged. In 25 years of selling Janome machines, there was not one model that did not require frequent repairs to the needle threader.

--- In janome12000@yahoogroups.com, "stresover" <moos@...> wrote:

The sew festival is in Sacramento and am seriously considering the 12K. I like all the lights because I have vision problems. How about the type face in the manual? Is it small and difficult to read or in a type that's easy to read? It's frustrating enough to learn something new without the manual being difficult to see.

Does the manual needle threader work well? I like the auto threader on my 11K.

Thanks.


I can't believe it!!!!

linynp
 

I'm at a quilt show with a friend. I'm NOt suppose to purchase anything ( yeah right). Machine dealers are there and oh my the deal and steal of the century and knew it was a fluke price- so guess what I pick up tomorrow? My 12000!!!!!!!! I'm flipping and grinning and doing the dance!!!! Another lady a bit after was interested and got one but not at my price (big ear grinning!). I'm stunned and whooping. Heaven. Oh and Louise the Janome educator was there. Man he is an inspiration and soooo talented!!!! Oh happy days!


12000 malfunction

septyaya
 

When finishing embroidery and when I went to turn off the machine the embroidery unit arm did not return fully to closed. When I went to resume embroidery design today got an error message - Raise pressue foot and needle bar and turn machine off. Nothing I did changed the message Even though I removed the emb. unit. Called dealer. He had me replace the stitch plate to the sewing one, put on a sewing foot and do some sewing. That worked. I pushed the extension arm back completely in place and returned emb. Unit to machine. Turned on and was able to return to the embroidery design that I had not finished the day before. Betty Tighe


Re: Digitizer Question - Clarification

maggie cooper
 

Be thankful you only have a dongle, which incidentally isn't 90s but bang up date and being adopted by more companies. Imagine having to pay $25000 for a program with a dongle, then have to pay nearly that price again to subscribe to the programs Portal just to use it. Well that's the 21'st century security device. I know which I prefer thank you, and its small, orange, has a key fob, and if I lose it I only have myself to blame.

maggie cooper

--- In janome12000@yahoogroups.com, "Vikki Youngmeyer" <vikkiy@...> wrote:

Why does Janome still insist on using dongles? That's so "nineties"
technology. Also it's a small piece of firmware that if you lose or if it
fails you have to buy a new program. They don't issue you a new replacement
even if you have been a user and supporter since day one!



Vikki

Houston, TX


Re: Digitizer Question

maggie cooper
 

Speechless! I think I'd have pinned her skull to the big hoop and embroidered, ''learn your product information'' in huge letters.

Janome only have a small percentage of the domestic machine market in UK, so to deliberately mislead the buyers in that way, means they aren't going to win any popularity votes. They know full well the MBX upgrade is a flat price whether you are upgrading from Digitiser 10k with the usb dongle, or any Digitiser Pr MB version up to and including Version 3. If you own Versions 1 or 2 you do not have to purchase the intervening versions.

The information was circulated to all Janome dealers on Sept 23, including the pricing. Any dealer wanting to sell the 12000 had to attend Janome's HQ in Manchester for servicing training and received the training packs for the software as well as the servicing accreditation, they started on Oct 20th. The MBX upgrade for UK buyers irrespective of the version they currently owned was £375 or may have been £350. Who in their right minds would pay £700 when it wasn't necessary. The Janome educators received their training in October, on how to use and demonstrate it, so why feed false info to prospective buyers unless they over ordered Version 3. I know for a fact Janome UK only placed a first order of 20 for the MBX upgrades, a gross under estimate. Janome USA wasn't much better considering it has 70% of Janome sales in the English speaking international market. They ordered last minute only 300 copies which didn't cover one per dealer in their dealership network. It beggars belief.

Maggie Cooper.

--- In janome12000@yahoogroups.com, pam.fromthecraftroom <no_reply@...> wrote:

Hi Sandra.
I just got back from the show and I was also disappointed with the outcome after the hard sell bit trying to get me to purchase the 12000 from the show and I would get digitizer junior free with the machine!
I said I did not need digitizer junior as I have MB and also about my query on purchasing a new laptop & wanting to transfer the software to it, The assistant told me to purchase a upgrade to BMX and if I wanted to put it on my new computer I would have to load my old V2 and then my V3 and then the MBX
Phew I am speechless
Pam


Re: Digitizer Question

Cheryl Paul
 

Hi,

I purchased Digitizer MBX when I got my 12000 last November. I didn't uninstall Digi MB Ver. 3.0P when I installed the MBX. I did do the merge and ended up with problems, but this was also before the update and glitches were in the program that did need fixing. I uninstalled the whole works, messed up my computer but eventually got things straightened out - without Janome support - my choice. Eventually, I did ask for Jim's help and also Maggie's from both forums. My understanding is that you do not need to have any digitizer installed, but you do need the old and new dongles to attach when asked for them during the installation. I don't think you have to worry about the installation of the program when you get it. If you read through all the directions first you shouldn't have any problems.

Cheryl

--- In janome12000@yahoogroups.com, "sbspicer" <sbspicer@...> wrote:


Hi Pam
sorry you had similar experience at show from Janome, I have ordered my upgrade from digitiser MB ver2 to MBX from my dealer, going to collect it on tuesday I will let you know what I have to do regarding installaion although I already have MB on this PC, where in midlands are you? my dealer is in Bloxwich and is very good.
Kind Regards
Sandra


manual easy to read

stresover <moos@...>
 

The sew festival is in Sacramento and am seriously considering the 12K. I like all the lights because I have vision problems. How about the type face in the manual? Is it small and difficult to read or in a type that's easy to read? It's frustrating enough to learn something new without the manual being difficult to see.

Does the manual needle threader work well? I like the auto threader on my 11K.

Thanks.


Re: Digitizer Question - Clarification

Jim_Stutsman <jim@...>
 

I don't know of any software in the $1,000 and up price range that isn't protected by some form of security hardware. Brother, Bernina, and Viking all use dongles of one form or another. In this case the dongle literally IS the software, because if you lose it you are out of luck. Think of it as a piece of hardware. If you lose a presser foot, Janome isn't going to give you another one. Generations, another form of digitizing software, offers dongle insurance. When we sold the program it was $250 and was good for ONE dongle replacement, which cost a $50 service fee. In the case of defects or failures, Janome will replace the dongle on receipt of the dead one, but they will not replace a lost one for obvious reasons.

--- In janome12000@yahoogroups.com, "Vikki Youngmeyer" <vikkiy@...> wrote:

Why does Janome still insist on using dongles? That's so "nineties"
technology. Also it's a small piece of firmware that if you lose or if it
fails you have to buy a new program. They don't issue you a new replacement
even if you have been a user and supporter since day one!



Vikki

Houston, TX


Re: Digitizer Question - Clarification

Vikki Youngmeyer
 

Why does Janome still insist on using dongles? That’s so “nineties” technology. Also it’s a small piece of firmware that if you lose or if it fails you have to buy a new program. They don’t issue you a new replacement even if you have been a user and supporter since day one!

 

Vikki

Houston, TX


Re: Digitizer Question

sbspicer
 

Hi Pam
sorry you had similar experience at show from Janome, I have ordered my upgrade from digitiser MB ver2 to MBX from my dealer, going to collect it on tuesday I will let you know what I have to do regarding installaion although I already have MB on this PC, where in midlands are you? my dealer is in Bloxwich and is very good.
Kind Regards
Sandra

--- In janome12000@yahoogroups.com, pam.fromthecraftroom <no_reply@...> wrote:

Hi Sandra.
I just got back from the show and I was also disappointed with the outcome after the hard sell bit trying to get me to purchase the 12000 from the show and I would get digitizer junior free with the machine!
I said I did not need digitizer junior as I have MB and also about my query on purchasing a new laptop & wanting to transfer the software to it, The assistant told me to purchase a upgrade to BMX and if I wanted to put it on my new computer I would have to load my old V2 and then my V3 and then the MBX
Phew I am speechless
Pam


--- In janome12000@yahoogroups.com, "sbspicer" <sbspicer@> wrote:

Hi Pam
I have been to NEC today, I visited the Janome stand and very sorry to say but was very dissapointed with the staff that were present at that time who only seemed interested in selling the machines etc, I wanted some advice on 12000 regarding slight hitch with basting stitch
on towels, it was suggested that towels are not a good thing to baste in the hoop by one member of the staff and to use iron on backing with spray adhesive!!!! a 2nd member actually walked away whilst I was talking to them, thankfully my dealer is a lot more helpful and I have ordered my software upgrade from him and also the thread stand, incidently that he was told was on back order but it was available at the show, go figure. I hope you have a good day at the show.
Kind Regards
Sandra