Carole, If you've used your handwheel to move the needle up or down the needle threader might not be in the correct position so try the needle up/down first. My needle threader works all the time

Thanks, Dottie, I did a search for "hairdo" and found nothing so I guess foolishly didn't copy them onto my computer. I hope my dealer will be able to help me out when I take the machine in for her

I'm doing my first embroidery on the 15000 and using the straight stitch needle plate. The needle defaults to the left hole of the 3, not the middle . Doing that the auto needle threader does not

I have the 15000 and I was trying to do some straight line quilting and I cannot find out how to put the guide in a foot, also I was not sure which foot to use, can somebody tell me please? I have the

Not Cat, but, I just looked at mine and there are 5 folders of designs listed - Animal, applique, hairdo, quilting, variety. In Animal, an_01 through an_11. Hope this helps. Dottie in

If you have our FootBook app you've already seen this video, but if not check it out: https://youtu.be/FpXPdZAMx5A

Cat, Another thought about the designs. Would you please give me one of the file names so I can search my computer to see if I saved them too. It's possible but I don't remember.Thanks. Ceil

I’ve got 2 RE18 hoops got USB sticks with both, opens ok on my computer, moved them across, reformatted the USB and use it on my machines no problem, as a working USB with other designs. Nobody

Thanks, Cat, I will bring the stick to my dealer when we go for the annual cleaning. Foot petal need replacing and I bent the pin on my bobbin winder. He's over 2.5 hours away so I may have to book

There is a stitch out area within Stitch Composer. Check the top tool bar. I would line it to be larger. Anne in DE

I have not stitched any of them out yet, but some of them, I think, are pretty cute and I will probably get around to trying some of them eventually. I am not saying any of them are 'not' nice, but

I recently purchased this hoop and have the same problem. I tried it in both machine ports and it won't open. Hettie Lynn

The Janome MBX Version 5 software has the built in buttonholes. Virginia

I looked at another brand of machine with a comparable price and it projected the design onto the fabric so that you could see the exact placement. That was really nice and would be fantastic for

I had the same problem and never got the designs Sent from Yahoo Mail for iPad

Stitch composer for the 15,000 quiltmaker has been updated. If you have it already installed in your computer you will need to go to Janome register your machine and they will e-mail you the info to

I plugged the USB "Janome" stick that came with the R18 hoop into my Windows 10 computer to see what was on it. I bought it several years ago and wanted to see if there was anything worth using as I

You can still use a portable USB stick to transfer designs from your computer to the S9. You can also use the cable to hook a PC computer directly to the machine. The wi-fi just offers another

The 15000 is also WiFi connected, and there are lots of benefits, IMHO. The S9's WiFi capabilities include the ability to use wireless apps and transfer designs over a WiFi connection. Janome's S9

One feature I would really like on a new model and would buy up for is to able to bring all stitches INCLUDING buttonholes into the hoop. Pfaff has had this for fifteen years and is such a useful