Glide is a tri-lobal polyester, which like other polys will fray/shred with the easiest excuse. Try using a metallic rather than top-stitch needle. The metallic also has a large eye and groove, but

Yes the 15000 comes with an extension table too!

Carole did you install the HL for the quilt maker or upgrade your existing HL. I had to contact Janome for a code to upgrade to the quilt maker HL Virginia. Sent from my Sprint Samsung Galaxy S7.

If you look in your manual it shows the table. If you purchased from a dealer you should have received it Sent from my Sprint Samsung Galaxy S7.

It must be your provider. This is the first I have heard of this. Interesting. Sent from my Sprint Samsung Galaxy S7.

There are some settings in the WiFi unit itself that deal with allocation of bandwidth. I had a similar issue in that the first device logged in to access the WiFi that day basically inhibited other

I had the same problem when I moved my sewing room downstairs. The WiFi signal worked perfectly when it was about 800 ft from the router, but once the 15000 was moved, I got the same message you’re

There is one for the 15000, I got mine included with the machine. Pat

The thread is spooling off fine and I’m using Glide thread which is a 50 wt. in top and bobbin. Been using Glide for over a year with no problems until now. Barbara

I am Ruler template quilting so I can’t change the foot. I have to use the high sided ruler foot to do this. Barbara

I often have problems with WiFi on the 15000, rarely able to connect with the iPad. Is your computer near your machine, I wonder sometimes if you’re too close it has problems. I also think the

Yes there is, in the UK it came with the machine, it’s needed as with the 12000 for the bigger hoops with embroidery.

My 15000 came with the extension table. - Cat

First - I had to reinstall HLSuite on the 15000 QuiltMaker and I think it erased all my HLS settings. Now, when I open AcuFil the dimensions boxes are in mm. How do I set them to inches? Second - I

The plastic extension table, I have one for the 12000, but it doesn't fit the 15000. Is there one for the 15000? Maureen

What thread and weight are you using top and bottom? Is your top thread spooling off smoothly and not catching on something which is pulling on the thread? I would then check to see how smooth the

It's hard to tell from the photos, but it looks like your quilt has a bit of loft in the batting. This can create high and low spots, so it's hard to keep the foot just skimming the quilt. Try using

Based on the two photos I’ve attached can anyone tell me what the problem is? I have re-threaded, wound and inserted a new bobbin, changed my needle, checked the tension setting on machine and

Ha! I learned something new today. Thanks for the video. Lucy

Thanks Jim for the heads up on the HP2 in the Footbook. I watched it last night. Excellent video.