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Re: How frequently should your machine be cleaned or serviced?

Janice Mawhiney
 

Hi
I was in a store that sells parts that people buy to make their own computers. It is proof that I am a loving wife. But while there I found something that looks like a long Q-Tip but is for cleaning computer parts. It is perfect for cleaning in and around the bobbin area. I try to clean every time I change my bobbin and I amazed by how quickly the lint builds.


Re: How frequently should your machine be cleaned or serviced?

Deb Keldrauk
 

I use a small vacuum attachment to clean my machine, I used to use my Kenmore vacuum and clean my 7700 it worked great; then I got a Dyson. I felt that the Dyson was just too powerful and I was afraid to use it on my 15k so I got one of these Amazon.com: Fuller Brush Mini Maid Handheld Vacuum With Tools: Home & Kitchen

 

 I use it with my own small attachments and clean out the bobbin area after I finish a large quilt, especially when I sew on Minky or something fuzzy like that. I find that my 15k seems to get a lot more lint stuck on it than my old machine did. 

Does anyone else use a vacuum, Jim do you think that this is a safe method?

Thanks, Deb in CA

The time-honored method for machine servicing has been to use blasts of compressed air to dislodge lint and get it out of the machine. This leaves the service area in a constant state of disgusting mess, particularly when greasy lint gets walked on. Instead of that I used a small vacuum cleaner to suck up the crud. That kept things more acceptable. Once or twice I had a machine with a loose screw or spring in the bottom, which got sucked up. Fortunately I also had a strong magnet, which allowed me to fish it out of the bag. Your method seems quite safe, and should extend the life of your machine.


Re: How frequently should your machine be cleaned or serviced?

Cat - N
 

Yes, very worth it to keep it as clean as possible.  My machines all see to it that they are cleaned often, so I won't forget, I guess...they 'sneaky throw' some thread under the needle plate in the middle of a project, 'knowing' I will scavenge every bit of fuzz I can out of there...LOL

- Cat  (FL)



 
But oh so worth it for your machine performs so well all the time when you keep it clean like this.  I just have gotten myself into the habit of cleaning that bobbin area after a few projects that seem lint free or after each one if I know there is lint.  

Pat in MD



  It’s not always convenient, especially in the machines that need the screw driver to loosen the screws to take off the needle plate.


Cheryl - Saskatoon


Re: S9 can't create a sentence in embroidery

Toni Valenstein
 

After much frustration and hair pulling!  I got it figured out.  I figured out how to save (download) then upload, etc.  Gosh, so many steps!  Thank yo for the start.


Re: S9 can't create a sentence in embroidery

Toni Valenstein
 

Been trying all morning.  I set the hoop size to the largest.
went to monogramming.
enterered wording, it's just on the line in which I typed it. So I went back to home and hit grid and get a warning  - all unsaved designs will be lost. 

Started from the beginning, tried saving the design.  Looks like m-001 was created?  Went back to grid and I'm not able to load it onto the grid.

Getting very frustrating!  Tried doing this in Acu Edit, but even though both ipad and S9 are right next to each other and both on the same WiFi, it won't accept the design (connection failed!)


Re: How frequently should your machine be cleaned or serviced?

Patricia Ward
 

But oh so worth it for your machine performs so well all the time when you keep it clean like this.  I just have gotten myself into the habit of cleaning that bobbin area after a few projects that seem lint free or after each one if I know there is lint.  

Pat in MD



  It’s not always convenient, especially in the machines that need the screw driver to loosen the screws to take off the needle plate.


Cheryl - Saskatoon


Re: How frequently should your machine be cleaned or serviced?

Cheryl Paul
 

I have one suggestion to make about the pipe cleaners - make sure that you don’t catch the wire in the workings of the machine - you could get into trouble if the end of the wire on the pipe cleaner gets caught in anything in the bobbin case area. This happened to me - no damage and it was in a place close to the surface so I could see to get everything sorted before any damage could be done. I still use the pipe cleaner but I am more careful now that this happened to me.


I will also say that more FUZZ gets built up in the bobbin area than you can imagine and very quickly. I learned this with a new machine that I didn’t think would have much dirt in the bottom and was very surprised when I needed to change the bobbin case to do embroidery. It’s not always convenient, especially in the machines that need the screw driver to loosen the screws to take off the needle plate.


Cheryl - Saskatoon


Re: S9 can't create a sentence in embroidery

Narda Poulin
 

Let me know if it works...good luck

Sent from my iPad

On Dec 20, 2016, at 3:32 PM, tenquilt@... [janome12000] <janome12000@...> wrote:

 

Thank you so much.  Will try that tomorrow morning.


Re: S9 can't create a sentence in embroidery

Toni Valenstein
 

Thank you so much.  Will try that tomorrow morning.


Re: Bobbin case problems

Marnie Holmes <marnie@...>
 

Hi Carol - thanks for the suggestion. However I took the machine to the shop yesterday and they have adjusted the bobbin case stopper/locator pin as the case was rather sloppy in the race. Hopefully I will be able to test out the alteration later today :-)
Regards, Marnie

On 21/12/2016 1:43 AM, carol caseber ccaseber@... [janome12000] wrote:
 

Sometimes the thread hops out of its track. Retread first.




Sent from Yahoo Mail for iPad

On Sunday, December 18, 2016, 7:58 PM, marnie@... [janome12000] wrote:

 
I have a new (three months old now) 15000 and use it predominantly to sew ITH several different fairly simple curved shapes that I digitised. Sometimes it can be sewing just fine, then suddenly the bobbin case jumps out of its place, resulting in a horrible jammed machine and needle gouges in the bobbin case. I use the slowest stitching speed for the embroidery unit (400spm).

I thought it may be to do with the thread, so have tried a variety of different brands both in small spools and larger cones and each works fine sometimes and at others doesn't. The thread size is generally 40/2 or tex 27 or tkt 100...

I haven't been able to replicate the problem when using the sewing module - perhaps I do not stitch fast enough.

I have cleaned under the bobbin case, sanded off all rough spots on the bobbin case, used a new bobbin case and tried both yellow and red dot cases.

Suggestions on how to keep the bobbin case in its spot better?
Thanks, Marnie


You need to have your machine looked at by a technician. The first time this happened it may have nicked the hook race, creating a burr. Once that happens it will keep popping the bobbin case every time the thread gets caught on the burr. It's also possible that the bobbin case stopper is set incorrectly. See your dealer before doing any more sewing.



Re: Bobbin case problems

Cat - N
 

Check for smoothness inside the center opening of the embroidery foot.  An embroidery foot that was damaged by a needle that also stabbed/gouged/damaged a bobbin case can cause this issue to happen as well. 

Check to make sure the thread isn't 'kinking' or 'curling'...that is is coming off the spool 'flat' and staying 'flat' so the thread goes through the machine as straight and flawlessly as possible.  You may need a thread stand behind the machine to hold 'cross wound' spools in an upright position.

Finally, I'd like to add that the bobbin case stop position being too far forward can definitely allow the bobbin case to embark on a noisy ballistic mission to escape through the clear plastic bobbin cover. 

Call this 'voice of experience from a super novice machine embroiderer' because these were completely and repeatedly missed by the nearest dealer when service was requested.  In fact, a clean bill of health was given while they accepted payment, and the last time, the machine came home with a thread nest from that dealer's annual service and repair request (photos are online)...LOL  Thank goodness for the most excellent and helpful Jim, and two dealers much further away from me who DID find two of the problems and fixed them, and the one that was willing to tell me how to fix the bobbin case stop issue after the local dealer never returned my call to let me know IF they would be able to make the adjustment.

Please note that these issues, when they happened to me, were NOT with my 15000, and the P foot that was damaged by a needle jab, was a plastic foot.  I do not know for certain that a needle jab could 'burr'  the interior edge of the metal 15000 embroidery foot, and hope, if it can, that it never happens to my 15000 embroidery foot.

Good luck...I know how frustrating this can be!

- Cat (FL)






On Tuesday, December 20, 2016, 12:19 PM, ccaseber@... [janome12000] wrote:



 
Sometimes the thread hops out of its track. Retread first.



Sent from Yahoo Mail for iPad

On Sunday, December 18, 2016, 7:58 PM, marnie@... [janome12000] <janome12000@...> wrote:
 
I have a new (three months old now) 15000 and use it predominantly to sew ITH several different fairly simple curved shapes that I digitised. Sometimes it can be sewing just fine, then suddenly the bobbin case jumps out of its place, resulting in a horrible jammed machine and needle gouges in the bobbin case. I use the slowest stitching speed for the embroidery unit (400spm).

I thought it may be to do with the thread, so have tried a variety of different brands both in small spools and larger cones and each works fine sometimes and at others doesn't. The thread size is generally 40/2 or tex 27 or tkt 100...

I haven't been able to replicate the problem when using the sewing module - perhaps I do not stitch fast enough.

I have cleaned under the bobbin case, sanded off all rough spots on the bobbin case, used a new bobbin case and tried bo th yellow and red dot cases.

Suggestions on how to keep the bobbin case in its spot better?
Thanks, Marnie

You need to have your machine looked at by a technician. The first time this happened it may have nicked the hook race, creating a burr. Once that happens it will keep popping the bobbin case every time the thread gets caught on the burr. It's also possible that the bobbin case stopper is set incorrectly. See your dealer before doing any more sewing.


Re: Bobbin case problems

carol caseber <ccaseber@...>
 

Sometimes the thread hops out of its track. Retread first.

On Sunday, December 18, 2016, 7:58 PM, marnie@... [janome12000] wrote:

 

I have a new (three months old now) 15000 and use it predominantly to sew ITH several different fairly simple curved shapes that I digitised. Sometimes it can be sewing just fine, then suddenly the bobbin case jumps out of its place, resulting in a horrible jammed machine and needle gouges in the bobbin case. I use the slowest stitching speed for the embroidery unit (400spm).

I thought it may be to do with the thread, so have tried a variety of different brands both in small spools and larger cones and each works fine sometimes and at others doesn't. The thread size is generally 40/2 or tex 27 or tkt 100...

I haven't been able to replicate the problem when using the sewing module - perhaps I do not stitch fast enough.

I have cleaned under the bobbin case, sanded off all rough spots on the bobbin case, used a new bobbin case and tried both yellow and red dot cases.

Suggestions on how to keep the bobbin case in its spot better?
Thanks, Marnie


You need to have your machine looked at by a technician. The first time this happened it may have nicked the hook race, creating a burr. Once that happens it will keep popping the bobbin case every time the thread gets caught on the burr. It's also possible that the bobbin case stopper is set incorrectly. See your dealer before doing any more sewing.


S9 can't create a sentence in embroidery

Toni Valenstein
 

I'm new to the S9 and I want to embroider two sentences.  It won't let me go past 10 characters.  Am I in the wrong place to do this.


Anyone know the steps?


Pretty much every new owner runs up against this because of the unconventional way it works on all the models. When you enter monogramming mode the machine limits you to a single line. Here's how to do what you want:


1. Start by entering Editing Mode (no letters entered yet). Page 131 shows the steps.

2. Set the hoop size for the largest that will work for your project. (Also 131).

3. Return to the Home screen and select monogramming.

4. Enter the first line. It will appear in the edit window centered in the hoop.

5. Move the line into position.

6. Repeat steps 3-5 for the remaining lines.


Re: How frequently should your machine be cleaned or serviced?

ceilsews <no_reply@...>
 

Cas,
The piper cleaner is a good idea and probably safer than my Q-tips.  The Q-tips are shorter than I'd like.  Thanks for this tip.  I'll hunt them down in the near future.
Ceil


Re: How frequently should your machine be cleaned or serviced?

cas <cas@...>
 

I like to use a “pipe cleaner” but it’s not actually a pipe cleaner with metal barbs, it’s the ones found at Joanne’s or craft supply stores.  Everything seems to stick to it. You can cut or bend to whatever shape or length you need.
Cas


500E Trollley

gbporter2002@...
 

I purchased a trolley and it is the most cumbersome trolley..the handle broke off luckily the machine was not in the trolley...it is so huge that it will not fit in the trump of my 4 door sedan or back seat.....I purchased the hard case for my 15000 and it was a big cumbersome ....I use  my new Brother case for it which is much better and easier to handle.  I think that Janome needs to rethink the designs for their trolleys....   the huge trolley for the 500 was brand new ....GA from OH






Re: How frequently should your machine be cleaned or serviced?

Deb Keldrauk
 

Can someone remind me how to find out how long I have sewn on my 15000, what display is that?
Deb in CA

See "On-Screen Help" on page 25 in the manual.


Re: Bobbin case problems

Marnie Holmes <marnie@...>
 

Thanks for your reply - I have booked to take it into the shop first thing tomorrow morning.
Regards, Marnie

On 19/12/2016 11:58 AM, marnie@... [janome12000] wrote:
 
I have a new (three months old now) 15000 and use it predominantly to sew ITH several different fairly simple curved shapes that I digitised. Sometimes it can be sewing just fine, then suddenly the bobbin case jumps out of its place, resulting in a horrible jammed machine and needle gouges in the bobbin case. I use the slowest stitching speed for the embroidery unit (400spm).

I thought it may be to do with the thread, so have tried a variety of different brands both in small spools and larger cones and each works fine sometimes and at others doesn't. The thread size is generally 40/2 or tex 27 or tkt 100...

I haven't been able to replicate the problem when using the sewing module - perhaps I do not stitch fast enough.

I have cleaned under the bobbin case, sanded off all rough spots on the bobbin case, used a new bobbin case and tried both yellow and red dot cases.

Suggestions on how to keep the bobbin case in its spot better?
Thanks, Marnie


You need to have your machine looked at by a technician. The first time this happened it may have nicked the hook race, creating a burr. Once that happens it will keep popping the bobbin case every time the thread gets caught on the burr. It's also possible that the bobbin case stopper is set incorrectly. See your dealer before doing any more sewing.



Re: How frequently should your machine be cleaned or serviced?

ceilsews <no_reply@...>
 

Sue,
If you don't take out that bobbin case you're not really cleaning the machine.  When I had my first Janome, long story short, I finally took out the bobbin case and found what amounted to a "felt" lining!  That was the accumulated lint that was there.  I thought my machine wasn't a good one but the fact was that I hadn't learned how to clean her.  My tool of choice after using a brush to get out the obvious lint is a Q-tip.  Dust particles love it but you have to be careful as there are a couple of springs under there that can easily be seen and which require gentle care.  I very lightly push Q-tips around into the under bobbin area and a lot of dust comes out with them.  But I take my time and am gentle and use about 3-4 Q-tips in the process.  The brush I use is one that I think came with my Janome serger, it's larger than the one for the 15000 which is one item that I don't find very useful as it is too short.  Once you get the bobbin case back in a few times you'll be confident and it will become second nature.  I'd be more afraid of what will happen if you don't keep your machine clean!


Bobbin case problems

marnie@...
 

I have a new (three months old now) 15000 and use it predominantly to sew ITH several different fairly simple curved shapes that I digitised. Sometimes it can be sewing just fine, then suddenly the bobbin case jumps out of its place, resulting in a horrible jammed machine and needle gouges in the bobbin case. I use the slowest stitching speed for the embroidery unit (400spm).

I thought it may be to do with the thread, so have tried a variety of different brands both in small spools and larger cones and each works fine sometimes and at others doesn't. The thread size is generally 40/2 or tex 27 or tkt 100...

I haven't been able to replicate the problem when using the sewing module - perhaps I do not stitch fast enough.

I have cleaned under the bobbin case, sanded off all rough spots on the bobbin case, used a new bobbin case and tried both yellow and red dot cases.

Suggestions on how to keep the bobbin case in its spot better?
Thanks, Marnie


You need to have your machine looked at by a technician. The first time this happened it may have nicked the hook race, creating a burr. Once that happens it will keep popping the bobbin case every time the thread gets caught on the burr. It's also possible that the bobbin case stopper is set incorrectly. See your dealer before doing any more sewing.

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