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Re: 15000

Jim Stutsman
 

There is a small spring clip in the take-up lever that keeps the thread from coming out. The red arrow in the photo points to the clip. Open the door on the machine and confirm that the clip is still there. It's rare for it not to be, but if it has somehow been removed a new take-up lever would be required. This would require the servicing dealer to order the part and perform a very involved repair to replace it. That means $$$.

Assuming that the clip is still there and closing all the way after threading, then the only other way for the thread to come out is for a loop to flip up over the take-up lever and snapping into the eyelet past the clip.This can happen if the check spring at the bottom of the tension assembly is stuck, broken, or out of adjustment. Its job is to keep the thread from going slack while the needle is coming up out of the fabric. If you open the door of the machine while threading, right after you make the U-turn you should see that spring move when you pull up on the thread.

There is only one other possibility that I can think of. Some threads tend to be on the wiry side, with a memory of how they were wound on the spool. They may have enough kink to loop over the take-up, causing the thread to escape. For that you can try threading a little differently. Usually you put the thread in the take-up eyelet by holding it in both hands and pulling down. The thread enters the eyelet on the right and exits on the left. Switch hands so that the thread enters from the left and exits from the right. This creates an X pattern and seems to help with this problem. Hope this helps!


Re: 15000

favymtz
 

Also, I've noticed that some brands of thread seem to be more susceptible to this happening.
Maybe it's the more slippery threads, I think. Has anyone else made that connection?
--
Favymtz


Re: 15000

Lyn Quine
 

That’s a common thing, I thread the lever from the left side, so the thread crosses, that seems to solve the problem.  It’s a tip from Diane.  It’s called the alternative threading I think.


On 21 Dec 2021, at 20:34, Sandra Wheeler <angelthings@...> wrote:

My 15000 has developed a new problem in the last few days.  The thread will randomly come out of the take up lever.  I'm very careful make sure it's seating in the lever completely but that doesn't seem to make any difference.


15000

Sandra Wheeler
 

My 15000 has developed a new problem in the last few days.  The thread will randomly come out of the take up lever.  I'm very careful make sure it's seating in the lever completely but that doesn't seem to make any difference.


Re: Tension problems with Old MC9000

Leslie
 

Thank you for all of your help!  I’ll see how far I can take it from here. 

or maybe start a GoFundMe for a 550e (ha ha!)


Re: Tension problems with Old MC9000

Jim Stutsman
 

It's been at least 15 years since I last worked on a 9000, so my memory might not be reliable regarding the self-test. However you may be able to verify operation another way. Again, with top cover off, foot down, sew a stitch or two. Then adjust the tension from the touch screen, going up and down. You should see a "twitch" in the gear each time you do that. If it doesn't, then the stepper motor is not being triggered. That could be the motor itself, but usually it's a driver transistor that goes out. You are correct about parts availability being a problem. Janome does not have a very deep stock on parts, and it's usually only complete assemblies - like the entire tension unit instead of just the stepping motor. The best hope would be to find a used machine that may or may not be working. The tension is not a likely source of trouble on the 9000, so if you could buy a "parts donor" cheaply it would likely have what you need. You could also use the schematic to follow the logic for the stepper motor back to the driver transistor. Those are not socketed, but with just 3 pins to unsolder, it might be replaceable with a lot of hassle. And if you take it out, you could maybe test it to confirm it was the issue before getting a new one. The stepper motor itself plugs into the F board, which is a small board that handles the buttons on the front panel. I don't remember whether there are parts on that board, or if it's just a collection point to take all the buttons and the motor to a single cable back to the A board, which is the main one.


Re: Tension problems with Old MC9000

Leslie
 

I had previously done most of what you suggested—removed top cover, used a bright light to view between the disks, visually check for debris.
You stated “You'll see the tension adjusting gears move through their full rotation in the power-on self-test.”  During that power on test, those gears by the tension mechanism do not move. The needle and the embroidery carriage both move and seemingly do a self check. Does this indicate a hardware issue?

Any more ideas?  After finding the schematic for this machine, I’ve started looking for parts.  If in fact I need a tension unit, it isn’t obviously available. Are there any secret sources for parts or shops that you know of that have a large parts stash?


Re: Tension problems with Old MC9000

Jim Stutsman
 

Keep in mind that the tension is held open mechanically when the presser foot is up. With the top cover removed, put the foot down and turn the machine on. You'll see the tension adjusting gears move through their full rotation in the power-on self-test. It's very unlikely they have worn out, since the self-test runs them through the full range of motion. If they don't make it, you get an error. While you have that top cover off, notice the little cover on the top side with the dotted line showing the thread path. That cover is held on by a screw, which is removed from the bottom of the top cover. If you take it off you may find an accumulation of thread debris. Normally that will cause a dramatic increase in thread tension, not a decrease. Also, with top cover off and presser foot UP, shine a strong light over the tension discs. Use a long thin needle to probe between them. If something is stuck in there you should see it.


Re: Tension problems with Old MC9000

Leslie
 

Thanks for such a quick response.
I did as you suggested and was able to clear out some dust and lint. Unfortunately the tension disks still do not appear to be engaging. 

I am fairly confident that there is no debris as I have removed the top cover and have visibility to the top/back of the tension disks. When I lower the presser foot, the right disk moves towards the other, but definitely doesn’t engage. I’ve adjusted the tension screw and see that affects the spacing but not enough to provide any tension.   I see that the gears for this mechanism are plastic or nylon.  Is it likely that they have worn out?  Do you have any idea if these parts would still be available?

thanks again.


Re: Tension problems with Old MC9000

Jim Stutsman
 

It sounds like there may be debris lodged between the tension discs, so they cannot close properly. Take a strip of scrap fabric (Denim is especially good for this.), raise the presser foot, fold the scrap in half, and "floss" the tension with the folded edge. That will usually work out whatever is in there. Only once did I have to disassemble a machine to fix this problem. In that case the sticky "dot" from the label on the spool had ridden down the thread and attached it self to a disc. Good luck!


Tension problems with Old MC9000

Leslie
 

I have an old Memory Craft 9000 that has worked beautifully since the early 1990’s. I’ve recently replaced the sewing functionality with an M7 and planned to keep the 9000 for embroidery for a few more years. 

Unfortunately I am now experiencing tension problems. I’ve cleaned everything and replaced the needle but continue to have tension issues, especially after the machine has run for 5+ minutes and is getting warm.  It appears that the thread (top) tension disks are not properly engaging.  The thread pulls through the tension disks with the same effort regardless of whether the pressure foot is up or down (sewing mode or embroidery mode).

Does anyone have suggestions or tricks to get this back working (aside from hoping that the dealer can fix such an old machine)?  

Despite popular belief, the Scan-n-sew PC with Ver 2 of the software is compatible with Windows 10. All that is required is a simple Serial to USB cable and a windows setting to map the serial port.  I am easily able to put downloaded designs onto the 9000 memory card and would love to get this machine working again. 

Thanks in advance for any help or suggestions 


Re: STD Foot

Cynthia Dickerson
 

That must be the reason!!  Thank you Jim, the STD foot did work really great on my quilt.  I absolutely loved it, but will never do that again!
 


Re: STD Foot

Jim Stutsman
 

The STD foot was created before the HP plate was. It is designed to be used with either the standard plate included with your machine, or the single-hole plate if one came with your machine. When using the HD plate use only the HP straight stitch foot.


Re: Prepping a new Thumb Drive

Jim Stutsman
 

Usually the only prep needed is to plug the new drive into the machine BEFORE attempting to put anything on it. That will create the required folders for you. You can also use the "Format" operation in the Settings menu, but it does not do conventional formatting the way a PC does. It will not wipe everything off the drive first, but will only create any missing folders that it wants. In your case you may have pasted the files into the drive before the EmbF folder was created. So the machine did not "see" them. Put the drive back in your computer and you can simply drag the files into EmbF.


STD Foot

Cynthia Dickerson
 

I started to use my STD foot for the first time.  It is in the Acufed section of our foot box so I assumed it used the HP needle plate which I put on and the HP sewing choices came up on my sewing machine screen.  Now the STD foot is a straight stitch foot and I clicked on the straight stitch on the sewing machine settings and the HP plate is for straight stitch sewing.   I started to sew and immediately broke a needle that poked me in the cheek!  I was obviously not in the right setup.  I am not sure what I did wrong, but I changed out to the regular sewing plate and then used the STD foot.  I did love the foot, but I still am not sure why this did not work. I can't seem to really find if I used the wrong plate.  I checked on Jims foot book and it did not mention which plate to use.  Does anyone know the correct setup for this foot?  Thanks for any help!


Prepping a new Thumb Drive

Kathy Strabel
 

Good morning, Janome folks---

I use a thumb drive to transfer designs from the computer to the machine. The thumb drive I have been using for a couple of years is getting a little wonky. That is, it sometimes does not  make good contact with the port in my computer's tower, and the thumb drive's light will blink. Sometimes it stays on consistently, but sometimes I will get a message on screen that says something is amiss. So, I would like to transfer all of my EMBF designs onto a fresh new thumb drive. I have acquired a fresh 2 GB thumb drive--same as the one I currently use. I copied all of my designs from the original thumb drive to the Clipboard.   I should say, that I opened the original thumb drive to the EMBF folder, and copied all of those designs onto the clipboard.  Then I inserted the new thumb drive into the USB port on the computer and sent all the EMBF designs to that new thumb drive. But when I placed the new thumb drive into the sewing machine, it does not show anything. I confirmed that the designs did transfer over to the new thumb drive.  Then, I remembered that maybe I have to do "something" to the new thumb drive so it will show the EMBF files, but I do not remember what that "something" would be.  Formatting?  If that is the answer, I don't remember how that is done.  I would need step-by-step info how to do that.  "Just  format the new thumb drive"  would not be within my wheelhouse.  Anybody?  If formatting is not the answer---what would be the problem?
Thanks for reading, I wish all of you a great holiday packed with fun, family and good cheer!
Kathy Strabel   Camas WA


Re: Buttonhole foot not working

Fiona Williams
 

Apparently he opted out of training on that one because he doesn’t carry them.
Fiona


On Dec 15, 2021, at 8:52 PM, Kathy Skagen <kagen48@...> wrote:


The 15000 may require training that your dealer's technician has not had. Hopefully the dealer will send him.
And, I don't blame you at all--especially with the investment we have in our machines--we want everything to work correctly. I hope you find a work around until you can get your machine in to be checked out. 
Kathy

On Wednesday, December 15, 2021, 04:15:44 PM CST, Fiona Williams via groups.io <f.taylorwilliams@...> wrote:


Yes it is and i do not understand why the dealer close to me services everything except the 15000. Thank you for the suggestion i will look into that but i would still like mine to work.


On Dec 15, 2021, at 4:11 PM, Kathy Skagen <kagen48@...> wrote:


Maybe you can embroider the buttonholes. I've seen free buttonhole designs online.
Kathy   3-4 hours to your dealer is a nightmare!

On Wednesday, December 15, 2021, 02:15:47 PM CST, Fiona Williams via groups.io <f.taylorwilliams@...> wrote:


Hi all I am desperate. I have 9 projects for Christmas that all need buttonholes and I can't get my 15000 to do them. It kept giving me the error message "pull down buttonhole lever" but the button hole lever was already down. I turned it off and left it overnight and when I turned it back on it sewed two buttonholes and then the error message began to appear again and it stopped working. I have tried everything. If anyone has a fix for this I would so appreciate your help. I don't have enough time to get it serviced and finish my Christmas gifts and closest dealer to me, an hour, does not service the 15000 so it is a good 3 to 4 hours for me.

Thanks
Fiona


Re: Buttonhole foot not working

Fiona Williams
 

Hi Cheryl,

Gave away my old Janome and my old Kenmore and sort of regret that now. I have my mothers old Bernina which works great but no automatic buttonholes and they aren’t coming out as nice as I would like. The good news is that I finally got it to work and all the buttonholes are done. It was after I removed the stabilizer plate that it finally worked.
Thank you for your suggestions.

Fiona

On Dec 16, 2021, at 12:54 PM, Cheryl Paul <capaul@sasktel.net> wrote:

Hi Fiona,

Do you have a back up Janome - a smaller machine? If it is zig zag and I’m sure that it probably would be, you have buttonhole options on it as well as your 15000. I have a 4120 QDC and it sews beautiful buttonholes, just as well as my 15000 and in the same fashion. I did have to purchase the stabilization plate for one of my Janome’s of many years ago, but I think that the 4120 came with it as one of the extra accessories that are included in the box. I know that it might be a pain, especially if you need to set up another machine, but it might save you time in the long run. These problems don’t ever occur when we have TIME, but almost always in a tight time situation.

You might also try putting the buttonhole lever up and trying a bit of other sewing and give the buttonholes a try a bit later on. Don’t save them all for the end. Giving the machine a rest from “buttonhole thinking” might just work - I’m guessing here and hoping to calm you down - I’ve been in your frustration many times in the many, many years I’ve been sewing. It seems that the more sophisticated the machines get, the more that can go wrong. I do love my “bells and whistles” but do sometimes pay the price for having them in frustration.

Good luck with your project. Don’t be to hard on your dealer(s). They like us have been challenged especially in this last couple of years with COVID-19 and all.

Cheryl - Saskatoon




Re: Buttonhole foot not working

Cheryl Paul
 

Hi Fiona,

Do you have a back up Janome - a smaller machine? If it is zig zag and I’m sure that it probably would be, you have buttonhole options on it as well as your 15000. I have a 4120 QDC and it sews beautiful buttonholes, just as well as my 15000 and in the same fashion. I did have to purchase the stabilization plate for one of my Janome’s of many years ago, but I think that the 4120 came with it as one of the extra accessories that are included in the box. I know that it might be a pain, especially if you need to set up another machine, but it might save you time in the long run. These problems don’t ever occur when we have TIME, but almost always in a tight time situation.

You might also try putting the buttonhole lever up and trying a bit of other sewing and give the buttonholes a try a bit later on. Don’t save them all for the end. Giving the machine a rest from “buttonhole thinking” might just work - I’m guessing here and hoping to calm you down - I’ve been in your frustration many times in the many, many years I’ve been sewing. It seems that the more sophisticated the machines get, the more that can go wrong. I do love my “bells and whistles” but do sometimes pay the price for having them in frustration.

Good luck with your project. Don’t be to hard on your dealer(s). They like us have been challenged especially in this last couple of years with COVID-19 and all.

Cheryl - Saskatoon


Re: Buttonhole foot not working

Kathy Skagen
 

The 15000 may require training that your dealer's technician has not had. Hopefully the dealer will send him.
And, I don't blame you at all--especially with the investment we have in our machines--we want everything to work correctly. I hope you find a work around until you can get your machine in to be checked out. 
Kathy

On Wednesday, December 15, 2021, 04:15:44 PM CST, Fiona Williams via groups.io <f.taylorwilliams@...> wrote:


Yes it is and i do not understand why the dealer close to me services everything except the 15000. Thank you for the suggestion i will look into that but i would still like mine to work.


On Dec 15, 2021, at 4:11 PM, Kathy Skagen <kagen48@...> wrote:


Maybe you can embroider the buttonholes. I've seen free buttonhole designs online.
Kathy   3-4 hours to your dealer is a nightmare!

On Wednesday, December 15, 2021, 02:15:47 PM CST, Fiona Williams via groups.io <f.taylorwilliams@...> wrote:


Hi all I am desperate. I have 9 projects for Christmas that all need buttonholes and I can't get my 15000 to do them. It kept giving me the error message "pull down buttonhole lever" but the button hole lever was already down. I turned it off and left it overnight and when I turned it back on it sewed two buttonholes and then the error message began to appear again and it stopped working. I have tried everything. If anyone has a fix for this I would so appreciate your help. I don't have enough time to get it serviced and finish my Christmas gifts and closest dealer to me, an hour, does not service the 15000 so it is a good 3 to 4 hours for me.

Thanks
Fiona

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