Date   

Re: Second machine for classes

Suzanne Martin
 

HI Helen,  I recently purchased the S7 so I could have a non embroidery machine yet use my 9mm feet. So far, I'm very happy with it.

Thank you!
Suzanne Martin, Broker
MPI Realty
407-234-6906
suzmar45@...


From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> on behalf of Helen Moslander <Hmoslander16@...>
Sent: Monday, July 19, 2021 6:28:35 PM
To: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io>
Subject: [onlinesewing-janome] Second machine for classes
 
Hi everyone, I am looking at buying a second machine for classes. I have a S9 which I love. I don’t need the second machine to embroider. Just lighter weight but hopefully will use all my feet, etc. as the S9. Does anyone have a recommendation or have experience with any of the lighter weight machines? Thank you! Hope you all have a wonderful day.

Helen


Re: About to toss this machine out the window!

Jim Stutsman
 

First, with regard to the hook race (which you almost certainly do not need): this part is only available from Janome. There is no market for knock-off parts of this kind, since it is not replaced that frequently, and it is not cheap to make. There are some Janome dealers that do sell parts online, but only frequently replaced items that they would normally keep in stock. The secondary market guys mainly deal in items like bobbins and feet.

The symptoms you've described are exactly the sort of thing that happens with a design that is very dense. It can be from too large a needle and too heavy a thread. It's not the eye of the needle that can be a problem, but the size of the hole it makes. You can also get this problem if you don't have adequate stabilizer. For example, a traditional water-soluble stabilizer used for topping will break down when used to make lace. Thousands of needle penetrations literally shred it. This brings to mind an MB-4 that we sold years ago to a lady who was using it in business to embroider uniforms for high schools. She had exactly the problems you are having, using a size 11 needle and 40wt thread. We went through a lot of different things to solve it. Ultimately the solution was size 8 needles and 80wt thread.

Start by trying heavier, or additional, stabilizer. If that doesn't help you may have to go to finer thread and a very small needle.


Re: About to toss this machine out the window!

Kathy Strabel
 

Jim---I have switched out my usual metallic needle for a Schmetz (my usual brand) Embroidery needle size 11. Re-started up the butterfly design test design where I left off.  All went well for about 1,000 stitches, then I got a lot of noise again. I stopped the machine and turned over the hoop and see that I got a huge bird nest. When I looked closely at the eye of the needle, there were TWO threads coming out of the eye.  This sounds to me more like a "two needle plunges into the same hole" problem, only it is with a dedicated embroidery needle with a smaller eye than I usually use.  I am now more befuddled.And, of course I have a time-sensitive project to complete....

I am not opposed to buying replacement parts and having them professionally installed. But where would I look for genuine Janome parts of this kind? Are they available to the public, or only to dealers? I would rather purchase the parts myself than trust this shop to get the genuine parts. They ARE a Janome dealer, but...  Judging from what I have seen of their "inner sanctum" work area, I can only surmise that stuff gets knocked around, bumped and generally shuffled about, and possibly damaged before they would even install them. I still have until February or March 2022 warranty on the labor that started this process. ---I originally brought my machine to them back in early 2021, and this noisy rattling was #1 on the list of things they supposedly fixed.  Unfortunately, there is not another shop locally that that I know of that gets my vote of confidence.

Which brings me around to this: Does anyone have a really really good service supplier for their Janome in the greater Portland, Oregon/ Southwest Washington state region?  I do not intend to "diss" this or any shop on this platform; I just need some information from people who have had great experiences with sewing shops.

Thanks again,  happy stitching!!
Kathy Strabel   Camas WA


Second machine for classes

Helen Moslander
 

Hi everyone, I am looking at buying a second machine for classes. I have a S9 which I love. I don’t need the second machine to embroider. Just lighter weight but hopefully will use all my feet, etc. as the S9. Does anyone have a recommendation or have experience with any of the lighter weight machines? Thank you! Hope you all have a wonderful day.

Helen


Re: About to toss this machine out the window!

a67skc70
 

Could you maybe have a dealer that is more interested in selling you a new machine than fixing yours so it works right? I had one of those dealers once, I switched dealers and had my machine looked at and he found the problem right away. I have a popular ( back then) Bernina, and the dealer stood to make a nice profit if he could get me to trade it in. I still have it, and it still works just fine.
Linda

On Monday, July 19, 2021, 9:00:06 AM CDT, Kathy Strabel <ksbappa@...> wrote:
. I am not so amused that the dealer kept trying to sell me a new machine before I even left his shop a few months ago.  I "get" that selling machines is his job, but providing excellent repair service is also a huge chunk of any dealer's job.  
Thank you again, and stay tuned--same time, same station as they used to say......
Kathy Strabel 


Re: About to toss this machine out the window!

Kathy Strabel
 

JIm---Thank you again for your suggestions. After reading this last note, I will switch out my needle for a smaller, thinner needle with a smaller eye. I generally will use a metallic needle,and have always had very nice results, which I credit to the longer, deeper scarf and the larger eye of the metallic needle. Stranger things have happened......  I stopped my test piece at the place where I began hearing the increased noise. I will switch out the needle later today and report back. The design is not very dense, more like a "lacy" appearance, though not an  FSL design. It is a butterfly a little larger than the palm of my hand.  This should eliminate any of the " two stitches in the same hole" problem, if it is indeed the cause. I will stay on the test butterfly design already hooped and waiting on my machine and compare the stitches, noises, and any other differences I may observe and report back.

As for replacing the hook race and the holder: Even if it is expensive, it probably is cheaper to do that than buy a new machine, which definitely is not in the budget anyway. So, if it comes down to that, I may just bite the bullet and try  replacing the parts. I am not so amused that the dealer kept trying to sell me a new machine before I even left his shop a few months ago.  I "get" that selling machines is his job, but providing excellent repair service is also a huge chunk of any dealer's job.  
Thank you again, and stay tuned--same time, same station as they used to say......
Kathy Strabel 


Re: About to toss this machine out the window!

Cat - N
 

Kathy, I only buy Janome prewound bobbins but I do have some old bobbins from previous machines…especially metal ‘film reel’ bobbins from my old, old ‘vintage’ Singer. What I do is wind the thread from the old bobbins onto new “J” bobbins…prewounds that I’ve used up the thread.  My hubby’s heavy duty machine uses the bobbins, so he gets empty bobbins and I maintain my threads with matching Janome bobbins ready to go. You could at least use the thread from your prewounds, even if the bobbins get trashed, and if they’re crap, well…lol. What you’re going through would make me crazy but if it’s the bobbins, you don’t need that at all.  If the thread still causes you an issue…I’ve had some crap thread in my years past, too, use it in hand sewing or through the needle in regular sewing, basting, stay stitching. If you just can’t use it, throwing it out is probably cheaper than therapy. 

- Cat

Typos courtesy of autocorrect. 



On Jul 18, 2021 at 11:38 AM, <Kathy Strabel> wrote:

Jim--Thank you for your sage suggestions. I have done some more sleuthing, and compared the bobbins I am using. I usually use pre-wounds. Inspecting some of the pre-wound bobbins, I see some of them have tiny burrs in different places. Next I looked at a Janome branded, empty, new bobbin, and see it is much smoother and maybe made of a better grade of plastic. The Janome bobbin is clearer, the pre-wound one is slightly cloudy. So, my next thing was to wind my own Janome branded bobbin and do a test stitchout. I chose a one-color design with 9,500 stitches. The machine ran much more smoothly, and the bobbin was not jumping and spinning. But at about stitch number 5,100, the noise started up again, and I could hear the spinning and jumping, and increased noise.

  I do not see any crack or other flaws in the white plastic bottom of the hook race, cannot feel or see any burrs, or other flaws on the other pieces and places you described.  What would make this problem go away so temporarily and why does it come back? 

Would it be a judicious move to simply replace the entire race and the holder? The dealer did switch out the bobbin holder in March of this year. But it appears that the holder is a generic part. It does not have any Janome markings or any part number on it. Would not that information be on the part if it were a genuine Janome part?

I think I will ditch my remaining pre-wound bobbins and start winding my own on Janome branded ones. But that seems to solve only half of the problem.

Patiently awaiting your response,
Kathy Strabel   Camas WA


Re: About to toss this machine out the window!

Jim Stutsman
 

We once bought a very large quantity of bobbins at a really good price, only to discover that nearly every one of them had a burr. This is called "flashing" and it comes from the plastic injected into the mold backing up slightly into the fill hole. We spent hours filing and cleaning them. After that we bought only Janome bobbins, part #102261103. The number we bought has embedded that part number firmly into my memory. The current incarnation of that part has a small amount of rubber mixed in with the plastic, giving the bobbin a better grip, and making them smoother running. Rather than toss your pre-wounds, you could just wind the thread onto genuine Janome bobbins. That way you'll still get the use of them.

Your bobbin case is probably NOT a generic. Janome cases do not have any brand information on them, and may not have much of a red dot.

If everything is smooth until you get to a specific stitch area, there are a couple of possibilities. First would be the direction the thread is being pulled to make the stitch. I've had cases where embroidery was perfect until the direction of the carriage changed, and then it would mess up. Usually this was due to a crack in the plastic P foot in use at the time. When the thread was pulled over the crack, it would catch. You can repeat your test and see if there is anything about the area of problem that is causing the thread to be pulled in a different direction.

The other possibility is the type of stitching in the problem area. If the stitching is very dense, it may be hard to pull up the stitches through threads from previous stitches. A stitch that isn't pulled up fast enough can catch, and that will make the bobbin rattle and jump. Very short stitches can also be a problem. For example, a satin stitch that is 1mm long, as in an outline, will have big problems with a size 14 needle, which is 1.4mm in diameter. This results in two stitches being made in the same needle hole. That can cause loops, jams, rattling, and more. In such cases the solution is to use a finer thread (e.g. 60wt or 80wt) and a smaller needle, such as 8 or 9.

Replacing the hook race is expensive, and need only be done when there is damage that cannot be buffed out. I probably did it no more than 8 or 10 times in 25 years. If you had enough damage to warrant replacement, you would have constant problems and your dealer would (should) have recognized the cause.


Re: About to toss this machine out the window!

Roberta K
 

Kathy:

I had an issue like that. then I realized that I was not using Janome Bobbins and the bobbin was rattling from being the wrong size.

Roberta in FL


Re: About to toss this machine out the window!

Kathy Strabel
 

Jim--Thank you for your sage suggestions. I have done some more sleuthing, and compared the bobbins I am using. I usually use pre-wounds. Inspecting some of the pre-wound bobbins, I see some of them have tiny burrs in different places. Next I looked at a Janome branded, empty, new bobbin, and see it is much smoother and maybe made of a better grade of plastic. The Janome bobbin is clearer, the pre-wound one is slightly cloudy. So, my next thing was to wind my own Janome branded bobbin and do a test stitchout. I chose a one-color design with 9,500 stitches. The machine ran much more smoothly, and the bobbin was not jumping and spinning. But at about stitch number 5,100, the noise started up again, and I could hear the spinning and jumping, and increased noise.

  I do not see any crack or other flaws in the white plastic bottom of the hook race, cannot feel or see any burrs, or other flaws on the other pieces and places you described.  What would make this problem go away so temporarily and why does it come back? 

Would it be a judicious move to simply replace the entire race and the holder? The dealer did switch out the bobbin holder in March of this year. But it appears that the holder is a generic part. It does not have any Janome markings or any part number on it. Would not that information be on the part if it were a genuine Janome part?

I think I will ditch my remaining pre-wound bobbins and start winding my own on Janome branded ones. But that seems to solve only half of the problem.

Patiently awaiting your response,
Kathy Strabel   Camas WA


Re: 500e Broken thread massage

Lyn Quine
 

My husband always used to moan that there was a sock gnome in the house stealing socks leaving a drawer full of odds.  Always said I was in league with said sock gnome.  Then one day I looked in the bin, and there was half a dozen odd socks she’d thrown out because, they had holes in them………l. He hasn’t moaned since I pointed out that throwing away one of a pair leaves odd ones.  He grinned!  He then started buying all black socks so that he could easily find a pair.  Personally I think wearing odd socks is good, my feet were always colourful.  Odd socks never bothered me, even going through airport security, always brought a smile to security guards face whilst my shoes were scanned!  Oh they were the days, when travel was easier.

 

On 16 Jul 2021, at 23:18, Cat - N via groups.io <navillusc@...> wrote:

 
I’ve never lost items in my laundry machines either. Repair tech said years ago that they can float over the inner drum and into the outer drum, and down the drain or maybe create a clog.  Dryer issue was they could get into the filter area.  My first washer was very good about water level, and etc., so nothing ever went out of the inner drum, and my current one is front loader so doesn’t do that. No repairs from clogs like that either.  My dryers never had clearance for socks to get into filter area so no issues there either. Luck, perhaps, but probably just in buying machines that didn’t have ‘black holes’ for laundry to disappear into.  No way to tell until you use them I suppose. 

- Cat
 
Typos courtesy of autocorrect. 
 
 


Re: About to toss this machine out the window!

Jim Stutsman
 

The infamous "bouncing bobbin" is almost always due to the thread catching on a burr with every stitch. This could be a burr in the hook race (worst case), the plastic "base" under the bobbin case, or even the hole in the needle plate that the needle goes through, or the hole the needle goes through in the presser foot. Unless a technician checks all of these, the machine can be deemed operational and returned. In the case of a hook race (metal "basket" the bobbin case sits in), a little oil may mask it for a time, though the oil will find its way into the thread of the stitching. Remove the presser foot, needle plate, and bobbin case. Check all 3 for any sign of nicks, scratches, or roughness that a thread would catch on. Look at the white plastic piece in the bottom of the hook race. Scratches or gouges will grab the thread. Finally using a strong light and magnification to inspect the edges of the hook race. Turn the hand wheel slowly, looking for pits, nicks, gouges, or anything that's not smooth and shiny. Minor damage can be smoothed out by a technician using Janome service part #OILSTONE. Severe damage requires a new hook race. Good luck!


Re: 500e Broken thread massage

Cat - N
 

I’ve never lost items in my laundry machines either. Repair tech said years ago that they can float over the inner drum and into the outer drum, and down the drain or maybe create a clog.  Dryer issue was they could get into the filter area.  My first washer was very good about water level, and etc., so nothing ever went out of the inner drum, and my current one is front loader so doesn’t do that. No repairs from clogs like that either.  My dryers never had clearance for socks to get into filter area so no issues there either. Luck, perhaps, but probably just in buying machines that didn’t have ‘black holes’ for laundry to disappear into.  No way to tell until you use them I suppose. 

- Cat

Typos courtesy of autocorrect. 



On Jul 16, 2021 at 3:00 PM, <a67skc70> wrote:

On Thursday, July 15, 2021, 11:06:31 AM CDT, Kathy Strabel <ksbappa@...> wrote:


Never lost a sock from your washer or dryer??!! Well, you obviously did not go for the optional Singular Sock Sucker upgrade when you bought your appliances!  LOL
Kathy Strabel

On Sun, Jul 11, 2021 at 9:08 AM a67skc70 <a67skc70@...> wrote:
I have never lost a sock in either the washer or the dryer. Actually I have never lost anything. lol
Linda



On Monday, July 5, 2021, 2:37:02 PM CDT, Cheryl Paul <capaul@...> wrote:


Oh! “The Singular Sock Sucker” in the dryer - I’m missing that (at least in recent years), but I have an “Over the Top Thrower” when I empty my dryer.  That one is bad as the dryer is in a tight space and I CAN’T move. it.  I read this post and to also to my husband and he laughed with me.  However, it reminded me of my MISSING sock.  He said, “It must be caught in a sleeve or pant leg.”  I assured him that it was NOT and told him about the “Over the Top Thrower” and he looked and rescued my sock for me.  I’ve got a wonderful man.

The other gremlin “Operatore Proximity Detector” has been in my machines a time or two.  Even the “Babysitter” Acumonitor APP doesn’t always catch those in time, as well as the right machine ie:  15000 or Skyline S9, has to be the machine left with that babysitter, for salvation.  You also need to be within WiFi distance as well.

Cheryl - Saskatoon






--
Have a good one!
Kathy Strabel





About to toss this machine out the window!

Kathy Strabel
 

Greetings---Please excuse the outburst, but I am frustrated beyond words!!  My e500 machine is making a LOT of excess noise in the bobbin area---again!! I have already had the machine in the shop twice since March for this problem. They say it is fixed but the problem arises again very soon.  The bobbin jerks and spins and makes a lot of noise. The stitching itself is acceptable (so far) but this kind of jerking and spinning cannot be good for the machine. Today, I am using 80 weight thread and a self-wound bobbin from the same spool, doing small 1/4" high lettering.  This noise happens whether I am using 40wt thread/bobbin or the thinner stuff. It sounds almost like sewing over broken glass. Very, very un-nerving.   I have done very little embroidering since I got the machine back about 5 weeks ago--maybe 4 hours' worth. But today, it is acting up terribly. I do oil on a regular schedule, once a month, and she was lubed at the shop a some weeks ago.  I have used a Magic Bobbin Genie underneath the bobbin, in the holder, but that does not seem to remedy the situation. (It is a small flat disc of Teflon supposed to make bobbins run more smoothly....)

Does anyone else have this problem with the e500 or other Janome machine?  Any and all comments appreciated.  
Kathy Strabel   Camas WA


Re: 500e Broken thread massage

a67skc70
 

On Thursday, July 15, 2021, 11:06:31 AM CDT, Kathy Strabel <ksbappa@...> wrote:


Never lost a sock from your washer or dryer??!! Well, you obviously did not go for the optional Singular Sock Sucker upgrade when you bought your appliances!  LOL
Kathy Strabel

On Sun, Jul 11, 2021 at 9:08 AM a67skc70 <a67skc70@...> wrote:
I have never lost a sock in either the washer or the dryer. Actually I have never lost anything. lol
Linda



On Monday, July 5, 2021, 2:37:02 PM CDT, Cheryl Paul <capaul@...> wrote:


Oh! “The Singular Sock Sucker” in the dryer - I’m missing that (at least in recent years), but I have an “Over the Top Thrower” when I empty my dryer.  That one is bad as the dryer is in a tight space and I CAN’T move. it.  I read this post and to also to my husband and he laughed with me.  However, it reminded me of my MISSING sock.  He said, “It must be caught in a sleeve or pant leg.”  I assured him that it was NOT and told him about the “Over the Top Thrower” and he looked and rescued my sock for me.  I’ve got a wonderful man.

The other gremlin “Operatore Proximity Detector” has been in my machines a time or two.  Even the “Babysitter” Acumonitor APP doesn’t always catch those in time, as well as the right machine ie:  15000 or Skyline S9, has to be the machine left with that babysitter, for salvation.  You also need to be within WiFi distance as well.

Cheryl - Saskatoon






--
Have a good one!
Kathy Strabel





Re: 500e Broken thread massage

Kathy Strabel
 

Never lost a sock from your washer or dryer??!! Well, you obviously did not go for the optional Singular Sock Sucker upgrade when you bought your appliances!  LOL
Kathy Strabel

On Sun, Jul 11, 2021 at 9:08 AM a67skc70 <a67skc70@...> wrote:
I have never lost a sock in either the washer or the dryer. Actually I have never lost anything. lol
Linda



On Monday, July 5, 2021, 2:37:02 PM CDT, Cheryl Paul <capaul@...> wrote:


Oh! “The Singular Sock Sucker” in the dryer - I’m missing that (at least in recent years), but I have an “Over the Top Thrower” when I empty my dryer.  That one is bad as the dryer is in a tight space and I CAN’T move. it.  I read this post and to also to my husband and he laughed with me.  However, it reminded me of my MISSING sock.  He said, “It must be caught in a sleeve or pant leg.”  I assured him that it was NOT and told him about the “Over the Top Thrower” and he looked and rescued my sock for me.  I’ve got a wonderful man.

The other gremlin “Operatore Proximity Detector” has been in my machines a time or two.  Even the “Babysitter” Acumonitor APP doesn’t always catch those in time, as well as the right machine ie:  15000 or Skyline S9, has to be the machine left with that babysitter, for salvation.  You also need to be within WiFi distance as well.

Cheryl - Saskatoon






--
Have a good one!
Kathy Strabel





Re: G5

Pixey
 

I actually found that even though the instructions said it would, our internet router was not smart enough to recognize which devices needed to connect using the 2.4 MHz signal and it kept dropping some devices.  We had to get tech support to set up 2 distinct wi-fi networks, named Pixey 2.4MHz and Pixey 5GHz, on our router so we could explicitly attach the less sophisticated devices to a dedicated lower signal.  Fortunately, the devices will still “talk” across the networks.  So I can send from my 5GHz connected iPad to my 2.4 MHz connected machines.

In addition to my sewing machines, my Kindle Paperwhite e-book readers and my Lennox digital thermostat are much more stable using the 2.4 MHz signal.

Pixey


On Jul 14, 2021, at 3:04 PM, Jim Stutsman via groups.io <onlinesewing@...> wrote:

Wireless internet via 5G has nothing to do with the WiFi used by Janome machines. It only changes how the Internet arrives in your house, not how devices connect. I've signed up for 5G Home Internet with T-Mobile, but won't have the equipment for a few weeks. It should be noted that routers currently sold support multiple frequencies of WiFi. Machines use the original 2.4MHz signal, which is standard on all devices. There is also a 5GHz signal on most newer devices. This 5 Gigahertz signal is NOT the 5G that is the latest fad. That 5G is a wireless signal from the mobile phone companies, and is used only to connect your home to the Internet. I expect the equipment will also support the older 2.4 signal in the home, as well as the faster 5 Gigahertz signal, but I won't know until I get it. The older 2.4 Megahertz signal travels farther than the 5 Gigahertz, but is slower. It's generally best to use the 5GHz signal if you can, which is what we use for everything except the machine.


Re: G5

Mary Jo Hirsch
 

Jim thanks you for helping.  I appreciate you and Diane 



Sent from App for Gmail


Wednesday, July 14, 2021, 3:04 PM -0500 from onlinesewing@... <onlinesewing@...>:

Wireless internet via 5G has nothing to do with the WiFi used by Janome machines. It only changes how the Internet arrives in your house, not how devices connect. I've signed up for 5G Home Internet with T-Mobile, but won't have the equipment for a few weeks. It should be noted that routers currently sold support multiple frequencies of WiFi. Machines use the original 2.4MHz signal, which is standard on all devices. There is also a 5GHz signal on most newer devices. This 5 Gigahertz signal is NOT the 5G that is the latest fad. That 5G is a wireless signal from the mobile phone companies, and is used only to connect your home to the Internet. I expect the equipment will also support the older 2.4 signal in the home, as well as the faster 5 Gigahertz signal, but I won't know until I get it. The older 2.4 Megahertz signal travels farther than the 5 Gigahertz, but is slower. It's generally best to use the 5GHz signal if you can, which is what we use for everything except the machine.


Re: G5

Jim Stutsman
 

Wireless internet via 5G has nothing to do with the WiFi used by Janome machines. It only changes how the Internet arrives in your house, not how devices connect. I've signed up for 5G Home Internet with T-Mobile, but won't have the equipment for a few weeks. It should be noted that routers currently sold support multiple frequencies of WiFi. Machines use the original 2.4MHz signal, which is standard on all devices. There is also a 5GHz signal on most newer devices. This 5 Gigahertz signal is NOT the 5G that is the latest fad. That 5G is a wireless signal from the mobile phone companies, and is used only to connect your home to the Internet. I expect the equipment will also support the older 2.4 signal in the home, as well as the faster 5 Gigahertz signal, but I won't know until I get it. The older 2.4 Megahertz signal travels farther than the 5 Gigahertz, but is slower. It's generally best to use the 5GHz signal if you can, which is what we use for everything except the machine.


G5

Mary Jo Hirsch
 

With g5 internet coming out will our 15000 v3 connect or will their be a solution from Janome other than new machine? Thanks in advance. --
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