Date   

S7 Feed Dogs Pulling Unequally?

blue_lak
 

Since I bought the Skyline 7, I've nearly always used the Accufeed Flex foot with no trouble. But I started doing some piecing yesterday with the zig zag plate and A foot, then tried straight needle plate and ST foot. I was struggling to keep it sewing straight. I took two 2.5" strips and let the machine do what it wanted. The stitched line was a curved arc. The piece curved away to the right as it stitched. Is there anything I should check for, or is this a dealer adjustment of the feed dogs or something else? 
Jan in MD


Re: What kind of thread are you all using in 15000?

Jim Stutsman
 

The power strip has nothing to do with it. It's also extremely unlikely to be a software problem. It's a sensor that trips when it shouldn't. Hopefully someone in NJ will explain how to correct it.


Re: What kind of thread are you all using in 15000?

Estelle Torpy
 

Hi Jim,
 
Thank you for your response and diagram.
 
I took my machine into the shop and the manager, another employee and myself all stitched on two pieces of quilting cotton with 40 wt Aurifil thread. At first when the manager was sewing, the machine hummed along with no error message. Then when I sewed I got the error message repeatedly. Then the other employee (the store educator) sewed and got the error message and the manager then got the error message. They tried rethreading the machine and looked over everything but could not come to any fix. 
 
The manager is going to talk with the tech people for the store and a tech person at Janome. He took a picture of the error message and the machine. Another employee joined the conversation and they asked if I had the machine plugged into a power strip, which I do and suggested that the power strip might be failing. They asked when the machine was updated and I told them last September. They suggested that it might be a software problem. So we will see where this gets me.
 
Thanks again,
 
Estelle
 
 


Re: Transfered embroidery design question

Jim Stutsman
 

Maybe. There would not be a hoop designator in the design, but if the design needed to be turned to fit in a hoop of appropriate size the machine might reject it. The machine does not seem to try to rotate when designs are too big in one dimension.


Re: Transfered embroidery design question

jan shaw
 

Thanks for the explanation, Jim. Would a DST file have given the same error?


Re: 15000- great store in New Orleans

Carolyn Gazerro
 

I also bought my Baby Lock Triumph serger from them.  Great people!


Re: What kind of thread are you all using in 15000?

Johnstonr9@...
 

Have you considered the needle might be the problem? My15000 balks at any needle that isn’t a superior or a janome (organ) needle. If I use any other brand I get thread breaks all the time


Re: Frozen keys

June E Hudspeth
 

I have not.

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Daisy Kutz via Groups.Io
Sent: Monday, July 29, 2019 1:29 PM
To: onlinesewing-janome@groups.io
Subject: [onlinesewing-janome] Frozen keys

 

Has anyone ever had keys be non-responsive? Scissors, up & down, etc.


Re: Stuck In Quilt Mode

June E Hudspeth
 

You are way smarter than I.  Why didn’t I think of this.  UGH!

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Lyn Quine
Sent: Monday, July 29, 2019 8:27 AM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Stuck In Quilt Mode

 

Had the same problem when I first used my 12000, I got it home from the shop and was messing around with it, trying things out, suddenly I couldn’t get any of the fancy stitches working.  Went to bed crying because I thought I’d bought a rogue machine, and it was the cost of a second hand car to us!  3am I woke with a start and just knew what I’d done, I got up, went downstairs switched on the machine and compared the plates, sure enough I’d muddled them up and put the straight stitch back on.

i sent another email to the dealer apologising for the confusion of the first email I’d sent and all was well!  😂😂
the machine has been a dream since and I’ve also got the 15000 now and know what to check. 


Re: Stuck In Quilt Mode

June E Hudspeth
 

You read my mind, I had visions of packing up my machine & having to go to the dealer today. 

 

Oh what a relief it is 😊.

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of candy
Sent: Monday, July 29, 2019 6:58 AM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Stuck In Quilt Mode

 

 

Could it be that many of us have had this experience?   :).  I was ready to take my machine back to the dealer and what a relief to change plates and have it magically work again!!!!


Re: Stuck In Quilt Mode

June E Hudspeth
 

Isn’t that just nice 😊.

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Lyn Quine
Sent: Monday, July 29, 2019 5:13 AM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Stuck In Quilt Mode

 

Looks like we are all singing from the same hymn sheet!  😂 

Regards

Lyn Quine


On 29 Jul 2019, at 12:58, Meridee Steele <merideesteele25@...> wrote:

It sounds as though you have the wrong foot plate on. Have you got the one with the wide hole for the needle to go through? The machine won’t allow you to select a zig zag stitch unless you have the correct foot plate on.  

Hope this is your problem as it’s easily rectified. 


Re: Stuck In Quilt Mode

June E Hudspeth
 

Totally love this response!

 

Thanks!

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Maria Morrow
Sent: Monday, July 29, 2019 2:40 AM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Stuck In Quilt Mode

 

Hello Jane,

 

It is probably one of Janome’s many blessings.  Do you have the straight stitch needle plate on?  Or the HP plate?  

 

The plate you have on determines which stitches become available as a preventive to breaking a needle. The machine won’t let you do a zig zag because the needle will strike the plate...and break!

 

This is usually the answer to your dilemma.  

 

How many times was I just as aggravated as you?  More than I care to admit. 🤣

 

I always hope the “wizards” at the other end of a web query always tell the truth; but for now, I ask those mysterious people everything from “How much mustard is a substitute for dry mustard”, to “Why won’t my Janome sew a zig zag?”  

 

Blessings,

 

Maria

 


Re: Stuck In Quilt Mode

June E Hudspeth
 

I certainly did. OMG!!!!!!!!!!!!!!!!!!

I knew I joined this group for a reason! Hee, hee.

Thank you to everyone who "chipped in" and let me know about the plate.

Wonder why I had that plate on there to being with? Seems like you should
have this other plate on.

Oh well, all's well that ends well.

You guys are so smart!!!!!!!!!!!!!!!!!!!!!!!!!

I even looked in the book & could find nothing telling me about the plate?
Hmm, maybe this is something that should be in there.

Anyway, thanks for ending my frustration!!!!!!!!!!!!!!!!!!!!!!!

June

-----Original Message-----
From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On
Behalf Of Diane Stutsman via Groups.Io
Sent: Monday, July 29, 2019 3:42 AM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Stuck In Quilt Mode

You might have the straight stitch plate on your machine.


Re: 15000- great store in New Orleans

Debbie <bradshaw5454@...>
 

I bought my baby lock from them

On Jul 29, 2019, at 6:11 AM, Carolyn Gazerro <cmgazerro@cox.net> wrote:

Blaine Sewing Machines is in RI (MA next door neighbor) and is an excellent Janine dealer. I have purchased and have serviced all Janome machines since

Carolyn 🌹



Frozen keys

Daisy Kutz
 

Has anyone ever had keys be non-responsive? Scissors, up & down, etc.


Re: What kind of thread are you all using in 15000?

Linda M Robertson <lindamrobertson7@...>
 

I also get that message about using the right presser
Foot. I have to take off the throat plates, dust the sensor and it works for awhile. Then all over again.

My service guy was NO help.

Linda Robertson


Re: Transfered embroidery design question

Jim Stutsman
 

While there are variations on the JEF format (JEF+, JPX), there are no machine-specific variants. However the design that gave you trouble was created in Floriani software, so it may not have been 100% JEF compatible. Many 3rd party programs have not completely reverse-engineered the Janome formats. One common mistake comes from not realizing that Janome JEF formats contain a field that specifies a hoop. At our store I had customers that bought designs for the B hoop on their 10000, but they would not load. On inspecting the design I discovered that the hoop field of their design was set for the A hoop (5 x 5), not B. Opening the design in other software (Digitizer), and saving out as JEF corrected the error. That's likely what happened to you.


Transfered embroidery design question

jan shaw
 

At a recent embroidery event, I was unable to load the Jef file into my MC15000. The teacher said other Janome owners ( machine type unspecified) had no problem loading the design, which was created in Floriani software. I took the design (which was listed as a Janome 10000 design) into another software program ( Premiere Plus 2), rotated it to fit the GR hoop and exported it back to the USB stick as a Janome 15000 design. My machine immediately read it.

Question: Is there a difference between Janome 10000 and Janome 15000 files? Or, does my machine have a problem which needs to be addressed? I would like to attend more events with this teacher but am leary of not being able to load the design.  I have not tried a DST file and wonder if this might be an easy solution.

Thanks in advance for any help and advice
jan 


Re: MC 12000 Pressure Sensor

Joanngem@...
 

I couldn’t agree with you more. Do you have any idea how we could make that happen?

Sent from Xfinity Connect App



------ Original Message ------

From: Vicky McEwen via Groups.Io
To: onlinesewing-janome@groups.io
Sent: July 29, 2019 at 12:26 PM
Subject: Re: [onlinesewing-janome] MC 12000 Pressure Sensor


Did they replace the sensor? I think Janome needs a recall on these sensors.
 


Re: What kind of thread are you all using in 15000?

Joanngem@...
 

Do you have ideas about why so many of us are getting the error message to be sure we are using the right presser foot?

Sent from Xfinity Connect App

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