Hi Group, I have the Janome 15000 updated. I had it serviced this month. When I went to piece some quilt blocks, I find that my beloved baby no longer will accept sewing with a variety of threads. I

Had the same problem when I first used my 12000, I got it home from the shop and was messing around with it, trying things out, suddenly I couldn’t get any of the fancy stitches working. Went to

Could it be that many of us have had this experience? :). I was ready to take my machine back to the dealer and what a relief to change plates and have it magically work again!!!!

Looks like we are all singing from the same hymn sheet! 😂 Regards Lyn Quine

Yes I usually use that one all the time Sent from Xfinity Connect App

Sounds like you have one of the “single hole” plates on. When that happens the stitches that have sideways movement are grayed out. Favymtz

What throat plate do you have on the machine? If it is the HP or straight stitch plate it will not allow you to pick the zig zag stitch. Judi

Oops 😬 sent prematurely. Blaine’s has serviced all my Janome machines since my first MC8000. Carolyn 🌹

Blaine Sewing Machines is in RI (MA next door neighbor) and is an excellent Janine dealer. I have purchased and have serviced all Janome machines since Carolyn 🌹

Hello Jane, It is probably one of Janome’s many blessings. Do you have the straight stitch needle plate on? Or the HP plate? The plate you have on determines which stitches become available

Have you got the straight stitch plate on it. The straight stitch plate has a narrow hole for the needle, for zig zag you need the other plate with a wider slot for the needle. When you put the

have you changed the needle plate to the zig zag plate?

Are you sure you have the correct plate on. If you have the straight plate you will be very limited in the stitches you can select.

It sounds as though you have the wrong foot plate on. Have you got the one with the wide hole for the needle to go through? The machine won’t allow you to select a zig zag stitch unless you have the

You might have the straight stitch plate on your machine.

Hi Everyone: Well, I'm totally frustrated. In trying to do a zigzag stitch, I noticed there all greyed out. On this main page, it says Utility Page 1 of 2, when I push the down arrow, it goes to

Your welcome.

Try changing the plate and select a stitch and see if it happens again, if it is the plate the message should clear, if it doesn’t could be the sensor. Did the error occur whilst in the shop, it

Thanks for info. Should make a nice birthday gift.

I’m in MA and we have no one knows anything about these machines