Temporarily put the plastic template in the hoop, then open the design but don't stitch it. Check to see if the needle is over the center hole in the template. If it's not try recalibrating the hoop.

Jim, I am hoping that you can help. I am stitching an applique snowman but when I started to stitch the backing fabric in place the line of stitching was away out of line. I have stitched this before

Unfortunately Apple has changed the way an app is shown in "Open in" with iOS 13: If you have multiple apps able to open files with the same file extension, things become tricky. Depending on the way

Yes, files are now downloading in safari , and I can tell they are all there because I can open them in stitchbuddy and airstitch...but there is no way to get them to acuedit now, as the acuedit is no

The instructions in my previous post were valid when using Safari. If you are using Chrome you’ll be back to the original problem. Unfortunately that’s about all I can come up with from the

I am losing my mind today I go to actually use Acuedit...guess what ‘copy to acuedit’ is no longer an option! And not an option when I go to the edit icon either... :( guess omg there was a lag in

You won’t be able to use the wifi functions because the 14 isn’t wifi enabled. But I used the acudesign with dropbox and transferred to USB from Dropbox on my PC. You can get a USB that fits

I have my bobbin warning set to 0.5, from when I get the first warning to it stopping when in embroidery mode, I know I have around 3000 stitches. If it stops before the end of the design I gauge

Thank you! That’s good to know – saves me money. 😊 I already have a USB flash drive that I use to load embroidery designs to my small Brother machine. Glad I can use the same process.

You do NOT need an iPad with the 14000. Because the 14000 does not have WiFi, there is no way to send designs directly to the machine from an iPad. You can, however, get a USB flash drive that

Any idea about how much thread is left on bobbin when you get the warning that there may not be enough thread left to finish design. I’d like to know approximately how many stitches before I run

I had the same problem with the foot pedal, too. It started after I turned the machine back on the next day, after it had been sewing perfectly, so nothing at all had happened to cause any issue. No

Hi, Beth! It sounds like you are in "Murphy's Law" mode, but hopefully it will soon be over. Getting the bobbin case installed correctly can be a bit fiddly, but once installed correctly, next time

Hi all - I'm new to the forum. My MC 14000 is shipping to me this week (I'm very excited!). I've read that except for wifi and some stitches and embroidery designs, it functions just like the 15000.

I had that issue. It wasn't the pedal but the power supply inside the machine that powers the foot pedal. It sewed fine with the button. I think the bill was about $280 for fixing it. I tested it by

Hello Cheryl Thanks for the encouragement. I did have a little trouble getting the bobbin case in far enough so that the needle plate was wobbly but I persevered and finally got it in flush. Spent

Thanks for the idea of using the binder clip as a thread guide. I will have to try the smaller spool holder insert. I know it is designed to work with the taller spools. Pixey

There are actually 2 versions of the Superior one...a fancy one with multiple thread positions (which I don’t have) and a simpler one that is basically a heavy cast iron base, spool pin, and a tall

Have you tried sewing without the foot pedal and using the button on the machine. If that works, then the issue is probably with the pedal or the cable itself. If it cuts out when using the button on

oh no, i have been getting the same message since my machine came back from Janome last year. i have to unplug and replug the pedal, it is much more frequently now. it was bad enough when i thought