Hi Vicki, I am like you and have severaldifferent programs, therefore altering patterns is generally noproblem. But after all of the replies, I am goingto try several things, mainly if I put

VIrginia, I think that it could be a specific thread that is doing this. I had the problem embroidering with my 11000 using a type of thread called Fufu that had been given to me. I had 10 mini cones

Phyllis, Embird doesn't list the JPX format because it isn't really the stitch format the 12k uses. It's a 2 part code one which is provided by the Janome/Wilcom software listing the RGB codes for

I understand Phyllis. I wonder if you could send to Horizon & convert to JEF then take to Embird to alter??? Just a thought. I use several different programs (Buzz Size,

Of course you can always mention it to Janome. They will probably want you to address it with your dealer, because they want the dealer to always be the first point of contact. If you can get your

Given that we have over 500 members, and nobody else has reported this problem, it doesn't seem widespread. But since it's happening to two machines from the same store, we should look for what's

Like most technology companies, Janome moves forward. When they came out with JEF+ on the 11000, they did not add it to Digitizer 10000 or Customizer 10000. Each machine has had software created just

JPX format was created in order to embed JPEG images in the design file, a feature that is built into the machine. You can edit JPX designs using Janome's Digitizer MBX software. Eventually 3rd party

Now that we have the update for the MBX we can transfer to HL . Sowhy not save from MBX if you have it and then open it into the AQ software orHL. You can always save as a JEF and then keep a second

If they were to move it to iPad they would rewrite Horizon Link to run on the iPad itself. You can use the current Horizon Link on iPad now with the iTeleport

It seems that when the hoop moves from side to side it happens moreoften. It used to happen all the time with my 11,000SE but not as oftenwith my 12,000. should we mention it to Janome Jim?

The JPX file *IS* the design. When a design is saved to JPX there is no JEF to transfer, only the JPX.

Actually that same thing has happened to my 12000 at home and the 12000 that we have in the store, I don't think it could be a faulty part but more of a design issue??

Jim, tell Diane at least 1 person made her 5 x 7 hoop. Instead of crinoline, I used a piece of clean canvas drop cloth interfaced with Wonder Shade. Instead of tape, I'll probably try to use the

I can accept that Jim, but why make the Acufil Software only save in JPX when it cannot be uploaded into any software to edit the design? As I said to Vicki the older software does not accept it.

How can you use the ipad for with horizon link since it is a mac and not pc based. I would love to use the ipad but I didn't think it was possible. Thanks, Nancy

That would be great. I could get a better idea of the size of the design, also a lot easier to carry around with me going to the doctors office. I wish there was a way to digitize on my

Vicki, I know the machine uses JEF, but the Acufil software only saves in JPX. I do not know why, it seems it is just to make it difficult anyone to alter designs made in their software. The

I have added my 2 recent applique projects of my previous homes -just 1 more to go! Jeana David

Do you not like the cover that comes with the 12,000? Virginia