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Re: Horizon Link Ver 1.2 not printing design onto template

Have you tried printing out some other document that doesn’t go thru horizon link that has designs and text that uses both color and black ink? Maybe your printer cartridges need to be replaced. I

By Vikki Youngmeyer · #28182 ·

Re: Horizon Link Ver 1.2 not printing design onto template

Judy, Never had this happen. Do you see your design in print preview? If you select Printer properties, does it have outline checked?

By Ceil J · #28181 ·

Horizon Link Ver 1.2 not printing design onto template

I have used Horizon Link on my MC12000 for 7 years printing out color designs on vellum paper. Then yesterday, when printing, it will print the header and footer, gridlines and crosshairs but no

By Judy Albert · #28180 ·

Re: Thread loops on bottom of fabric

Jim, as always, I very much appreciate your assistance (and love your humor). It will be a month or so before I can take my 15000 in for maintenance and until then, I will be sewing on a slower

By Sheri-A · #28179 ·

Re: Thread loops on bottom of fabric

Thank you. Sent from the all new Aol app for iOS

By ladybug35186 · #28178 ·

Re: Thread loops on bottom of fabric

I was having the same problem and it turned out that some small spring was broken and it was causing the thread to catch and make a loop. Diane Bacon

By Diane · #28177 ·

Re: Thread loops on bottom of fabric

Coincidentally we just went through a similar problem with Diane's 15000. There were 3 small problems, the final solution being to service the machine. It had not been done in the past 4 years or

By Jim Stutsman · #28176 · Edited

Thread loops on bottom of fabric

I started seeing small loops on the bottom side of my fabric. I have changed the following with no luck: thread, bobbin, needle, and bobbin holder. I have thoroughly cleaned my machine. I have

By Sheri-A · #28175 ·

Re: Horizon Link Suite 1.31 confusion

There is a slight disconnect in the version numbers. The "suite" top app does not show the same version as EmbLink, but as long as it is 1.3x (x can be 0 or higher), you are updated to the correct

By Jim Stutsman · #28174 ·

Horizon Link Suite 1.31 confusion

Hi. I watched a new video today from Anne Hein in the Janome sewing classroom and wanted to do what she was doing on her 15000 in HLS. I really didn't see all the options she was using on the

By Ceil J · #28173 ·

Re: MC15000 beeping at me

Thank you for your help. Although I tried turning the machine off and on again a couple of times, and it did not help, leaving it overnight seems to have fixed the problem. Thanks for the tip about

By Pat · #28172 ·

Re: Skipped stitches

Have you tried the “Purple” tip needle? I’ve never sewed cork, so I’m not sure what needles are recommended for it, but my friend has sewed many on her 12000, 15000, and probably most on her

By Cheryl Paul · #28171 ·

Skipped stitches

I have been trying to make a phone bag using cork and a fabric lining. When I am sewing on cotton fabric, my Janome Horizon stitches beautifully but when I add layers of cork and fabric, the

By ladybug35186 · #28170 ·

Re: Janome Compulock 888 Serger

Cynthia, I'm glad it helped! You may be replacing the needle again (on a new plate or your original one) if you have a tendency to bunch up your stitches on the stitch finger and then pull hard to

By Andrea LaVergne · #28169 ·

Re: continual high pitched squeal on 15000 while embroidering

Pat is right. If it only happens while embroidering, remove the carriage. If still happens when sewing normally, then it's in the machine. That's about as far as you can go for diagnosis, and you'll

By Jim Stutsman · #28168 ·

Re: continual high pitched squeal on 15000 while embroidering

Whoa, I would get it to the dealer asap. Let someone certified look into that and fix it for you. Pat

By Patricia Ward · #28167 ·

continual high pitched squeal on 15000 while embroidering

My 15000 has developed a very annoying high pitched squeal while embroidering. I am afraid to use it anymore. Are there are metal parts rubbing against each other?

By embrdr247@... · #28166 ·

Re: MC15000 beeping at me

If it's not stopping with an icon on the screen, it might be due to an intermittent disconnect in the foot control. Try sewing with the foot control unplugged to see if that stops it. If it does, then

By Jim Stutsman · #28165 ·

MC15000 beeping at me

Good morning, Please help, my MC15000 started giving me an intermittent "beep" as I sew. The sewing machine icon in the top left hand corner of the screen is red. I sew maybe 5 to 10 stitches and it

By Pat · #28164 ·

Re: Janome Compulock 888 Serger

Just wanted to tell Andea and Jim that my serger is sewing beautifully again. Hope it lasts!! Thank you!!

By Cynthia Dickerson · #28163 ·

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