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Re: Janome News Email?
Vikkie,
I think you just paid for ALL of the shipping. I don’t think that Janome and probably many companies DO NOT pay for any of the shipping costs once the machine is out of warranty or if it
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Vikkie,
I think you just paid for ALL of the shipping. I don’t think that Janome and probably many companies DO NOT pay for any of the shipping costs once the machine is out of warranty or if it
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By
Cheryl Paul
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#24981
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Re: Janome V5.5 icon stitch label change
Thank you Jim yes I was trying to help someone and downloaded trusizer to see if it would help her as she didn’t have software.
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Thank you Jim yes I was trying to help someone and downloaded trusizer to see if it would help her as she didn’t have software.
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By
Lyn Quine
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#24980
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Re: WAS Janome News Email?, NOW Shipping machines for repair
I had to pay to ship as my machine was out of warranty/
I paid and shipped myself with insurance and it was shipped back to dealer and I paid them for repair and shipping
To ship back to me was about
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I had to pay to ship as my machine was out of warranty/
I paid and shipped myself with insurance and it was shipped back to dealer and I paid them for repair and shipping
To ship back to me was about
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By
Kaye Lessard
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#24979
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Re: Janome V5.5 icon stitch label change
Did you by chance install Wilcom True Sizer? One of the absurdities of Windows is that whatever software is installed LAST for a particular file type (e.g. JEF, PES, etc.) will take over as the icon
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Did you by chance install Wilcom True Sizer? One of the absurdities of Windows is that whatever software is installed LAST for a particular file type (e.g. JEF, PES, etc.) will take over as the icon
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By
Jim Stutsman
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#24978
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Janome V5.5 icon stitch label change
I used my 5.5 yesterday and all was as usual, today I’ve opened the software and where normally all my stitch files in the manage designs menu showed the design and below a square with a D in it,
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I used my 5.5 yesterday and all was as usual, today I’ve opened the software and where normally all my stitch files in the manage designs menu showed the design and below a square with a D in it,
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By
Lyn Quine
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#24977
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Re: Error message installing Digitizer V5.5
What's going on here is that Digitizer is sending a message to the Wilcom server in Australia to register your installation. This is done in a message using extended markup language (XML). Error code
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What's going on here is that Digitizer is sending a message to the Wilcom server in Australia to register your installation. This is done in a message using extended markup language (XML). Error code
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By
Jim Stutsman
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#24976
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Error message installing Digitizer V5.5
I thought my upgrade installation was going fine until I came to registering the software. All installed, USB removed and computer restarted. I open the program and get the screen to put in my Product
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I thought my upgrade installation was going fine until I came to registering the software. All installed, USB removed and computer restarted. I open the program and get the screen to put in my Product
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By
Sue Sweet
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#24975
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Re: WAS Janome News Email?, NOW Shipping machines for repair
Hi Vickki , Thank you for your timely reply . I called my LQS ,the owner is out of the shop until Tuesday. & I was just curious about the turn around. My 1500 is not under warranty, so II will be so
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Hi Vickki , Thank you for your timely reply . I called my LQS ,the owner is out of the shop until Tuesday. & I was just curious about the turn around. My 1500 is not under warranty, so II will be so
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By
Elizabeth Mccall
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#24974
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Re: WAS Janome News Email?, NOW Shipping machines for repair
I checked my accounting program but in itemizing didn’t specify shipping/handling as such – just the name of the quilt shop.
The machine started “chattering” after I used the cutter to cut
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I checked my accounting program but in itemizing didn’t specify shipping/handling as such – just the name of the quilt shop.
The machine started “chattering” after I used the cutter to cut
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By
Vikki Youngmeyer
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#24973
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Re: WAS Janome News Email?, NOW Shipping machines for repair
Hi Vicki, Thanks for your reply. Can you tell me what Janome paid to send it back to you in Houston? How many days did they keep it before sending ?
Did you pay them or how was this handled. Did you
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Hi Vicki, Thanks for your reply. Can you tell me what Janome paid to send it back to you in Houston? How many days did they keep it before sending ?
Did you pay them or how was this handled. Did you
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By
Elizabeth Mccall
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#24972
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Re: Janome News Email?
I sent my 15000 up to Janome in New Jersey. It was sent thru my LQS where I had bought the machine. I would suggest contacting Janome to get a shipping order as the amount I paid to send it up there
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I sent my 15000 up to Janome in New Jersey. It was sent thru my LQS where I had bought the machine. I would suggest contacting Janome to get a shipping order as the amount I paid to send it up there
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By
Vikki Youngmeyer
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#24971
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Re: Janome News Email?
I know of 2 that have sent machines but not the 15,000. One was the 500 and the other the 12,000 both for constant thread breakage. Both were repaired and the dealer took the cost not the customer.
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I know of 2 that have sent machines but not the 15,000. One was the 500 and the other the 12,000 both for constant thread breakage. Both were repaired and the dealer took the cost not the customer.
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By
Virginia
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#24970
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Re: Janome News Email?
Hi there, this is a question off the above subject... for any one who has send their 15000 to the repair facility in New Jersey
. I just wonder if you had good servicing & can pass along any
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Hi there, this is a question off the above subject... for any one who has send their 15000 to the repair facility in New Jersey
. I just wonder if you had good servicing & can pass along any
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By
Elizabeth Mccall
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#24969
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Re: Janome News Email?
Yes, for those of us with limited space, a 5 thread serger with air threading would be great.
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Yes, for those of us with limited space, a 5 thread serger with air threading would be great.
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By
blue_lak
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#24968
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Re: Janome News Email?
I’m hoping that there will be just new updates and gizmos for the 15000 like a stitch regulator
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I’m hoping that there will be just new updates and gizmos for the 15000 like a stitch regulator
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By
JILL BAILEY
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#24967
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Re: Janome News Email?
I am headed there and it does not appear there will be a 15000 replacement.
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I am headed there and it does not appear there will be a 15000 replacement.
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By
mamacake6@...
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#24966
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Re: Janome News Email?
I wonder if they will replace the 15000, where they came out with the upgrade last year for the 9400 and the 15,000. I remember when the 11,000SE came out they waited almost 3 years before replacing
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I wonder if they will replace the 15000, where they came out with the upgrade last year for the 9400 and the 15,000. I remember when the 11,000SE came out they waited almost 3 years before replacing
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By
Virginia
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#24965
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Re: Janome News Email?
It follows Janome Institute, so it's probably a new top of line machine.
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It follows Janome Institute, so it's probably a new top of line machine.
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By
Jim Stutsman
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#24964
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Re: S7 Feed Dogs Pulling Unequally?
It turns out the problem with not the machine itself but the vinyl Clearly Perfect Angles I was using. Though it didn't really feel sticky, I cleaned it with glass cleaner and no more pulling.
Jan in
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It turns out the problem with not the machine itself but the vinyl Clearly Perfect Angles I was using. Though it didn't really feel sticky, I cleaned it with glass cleaner and no more pulling.
Jan in
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By
blue_lak
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#24963
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Janome News Email?
Anyone know what the Janome announcement will be about next week? Just curious if it's machine- or software-related.
Jan in MD
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Anyone know what the Janome announcement will be about next week? Just curious if it's machine- or software-related.
Jan in MD
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By
blue_lak
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#24962
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