Date   

Re: 2 questions

Jim_Stutsman <jim@...>
 

Yes we got the little bottle of "bobbin case cleaner" as well, with no hint of how it is to be used. My best guess is that it's for cleaning the bobbin case and hook race, which is only necessary after prolonged use of sticky stabilizer. As you sew tiny bits of sticky residue accumulate on the bobbin case, hook race, and even the feed dogs. This leads to stitch problems, such as loops on top and bottom of the fabric. In servicing machines I would use cotton swabs and isopropyl alcohol to clean these parts. It's a lengthy and tedious process that caused me to hate sticky stabilizers with a passion. We had several customers who used nothing else, so they would never have to hoop anything. It was not kind to their machines!

The oil wick is probably the most often discussed item on any Janome machine, and it has been elevated to the mythical status enjoyed by Bigfoot and his friends. For those who just got your machine, under the bobbin case is an off-white bit of fuzz that looks like it might be lint. Don't pull it out! That's a wick for holding oil. As you use the machine it will darken. The machine did not come with oil. If you have oil that is CLEARLY MARKED for sewing machine use, you can put ONE DROP of oil on the wick every 30-40 hours of sewing. If you don't, it's OK. I routinely serviced machines that NEVER oiled the wick, and none had problems. In 25 years I had only 2 machines that were presented with very loud screeching due to the wick being totally dry. In both cases the machines were filthy and had been used for at least a dozen years without any cleaning or service. Cleaning and oiling restored them to full function. So if you never oil the wick, but get your machine serviced every year or two, you'll be just fine. If you have strange problems or noises, oiling the wick will almost certainly do nothing for you. Over-oiling it will make a big mess, and may cause problems in the machine. If you want to feel like a good "mom" to your machine, and you have the oil and know how to use it, that's fine, but if you don't nothing bad will happen. And if you have pulled out the wick by mistake, your life is not over. Putting it back is just about as easy as putting toothpaste back into the tube. You can have your dealer order and put in a new part containing a wick, but that's expensive and time consuming. Instead you can cut about 1" of pipe cleaner, bend it into a "V" shape and push it into the hole, cut ends first. This will serve the same function, and I did it many times on the service bench while servicing machines for owners who were not even aware that the wick was gone.

--- In janome12000@yahoogroups.com, "songnbird" <songnbird@...> wrote:

1. My 12K came with a little vial of cleaner, but I see no reference to it in the instruction book. What is it used for?
2. There is no reference to putting a drop of oil on the felt in the bottom of the bobbin area like we have always done in previous models. Is this still recommended?
Thanks for clearing this up for me,
Linda near Buffalo, NY


Re: What soft ware do you need?

Jim_Stutsman <jim@...>
 

You MAY be able to use Embird, but maybe not. With the 11000 the Embird author mistakenly believed that JEF+ was required for all designs. This is wrong - JEF+ is only used internally in the 12000, and all external designs should be created as JEF. That would not have been a big problem, but his interpretation of JEF+ was not quite right, and sometimes Embird-created JEF+ designs cause problems.

The 12000 also uses JEF, as well as a new JPX format. Before Embird can create these designs they must reverse-engineer the formats to see what is new. This can take a while, and sometimes there are parts of the design file that you just have to guess at. That can lead to unexpected problems if your guess was wrong.

The good news is the the Horizon Link software included with the 12000 will open JEF+ designs and adjust the hoop to fit them, so anything that has worked in the 11000 should also work in the 12000. Eventually Embird will be updated to include the JPX format, but you will likely need to purchase an upgrade from them for that.

Regarding EmbLibrary designs, I have already taken some of their larger designs in HUS format and adapted them to the 12000 without problems. However EmbLibrary uses 3rd party software to convert their designs to JEF format, and there have been instances in the past where this software has created "islands" of incredibly dense stitching in the middle of a design. I've also seen a set of clock designs where the design was set for a 5 x 7 hoop, but actually required the SQ hoop on the 11000. I fixed a number of these for our customers.

--- In janome12000@yahoogroups.com, "Michelle" <mamgear@...> wrote:

Hi
I am looking at 12000 and Brother 8700D side by side either this week or after Christmas. Needing extra software may swing my decision.
I have a 300E and 9000, and only use embird, so far that is all I have needed. I can add customised hoops to embird and convert to JEF.
I know from friends who have the 11000 they managed with embird, converting to JEF and the machine read it.
Will I be able to do the same for 12000. I have some designs sets and CDs with JEF+ for 11000, can I just load these onto the 12000 and the correct hoop will be selected.
I have my eye on some Emb Lib designs for the bigger hoops and was hoping to just buy JEF and embroider away.
Michelle


2 questions

songnbird
 

1. My 12K came with a little vial of cleaner, but I see no reference to it in the instruction book. What is it used for?
2. There is no reference to putting a drop of oil on the felt in the bottom of the bobbin area like we have always done in previous models. Is this still recommended?
Thanks for clearing this up for me,
Linda near Buffalo, NY


What soft ware do you need?

Michelle <mamgear@...>
 

Hi
I am looking at 12000 and Brother 8700D side by side either this week or after Christmas. Needing extra software may swing my decision.
I have a 300E and 9000, and only use embird, so far that is all I have needed. I can add customised hoops to embird and convert to JEF.
I know from friends who have the 11000 they managed with embird, converting to JEF and the machine read it.
Will I be able to do the same for 12000. I have some designs sets and CDs with JEF+ for 11000, can I just load these onto the 12000 and the correct hoop will be selected.
I have my eye on some Emb Lib designs for the bigger hoops and was hoping to just buy JEF and embroider away.
Michelle


Re: Needle bar jammed

suerevere@ymail.com
 

My machine is doing same thing every time I turn it on.
Will talk to my dealer tomorrow...

--- In janome12000@yahoogroups.com, "dawsewmad" <dawsewmad@...> wrote:

Yes me as well, scared the life out of me. My dealer said to just turn the hand wheel a little and all should be OK. Hope this is not going to be a problem.
Dawn.

--- In janome12000@yahoogroups.com, "Cheryl" <capaul@> wrote:

Yes, it has happened to me a couple of times. Usually when I turned the machine on, it would tell me to raise the needle bar and then turn the machine off and on again. It happened also in the middle of a very large (125 minute) design. When I turned the machine off and on again, it continued by stitching the whole colour again where it seemed to break down. I didn't take the machine in, as I'm not sure my dealer has had their technician trained yet, and the machine is working. I did do the update so that can't be the problem.

When you take your machine in, please let us know what the problem is so that we can all get the fix, if it is something that needs addressing by our dealers.

Cheryl - Saskatoon Canada

--- In janome12000@yahoogroups.com, "stitchnpatch" <stitchnpatch@> wrote:

My 12000 has been busy embroidering Christmas designs during the last couple of days when a little while ago it suddenly decided to seize up and now the needle bar is jammed. I'm going to have to make a trip to my dealer on Monday and hopefully he will be able to get it going again quite quickly. Anybody else had a problem like this?
Vicki


Re: Needle bar jammed

dawsewmad
 

Yes me as well, scared the life out of me. My dealer said to just turn the hand wheel a little and all should be OK. Hope this is not going to be a problem.
Dawn.

--- In janome12000@yahoogroups.com, "Cheryl" <capaul@...> wrote:

Yes, it has happened to me a couple of times. Usually when I turned the machine on, it would tell me to raise the needle bar and then turn the machine off and on again. It happened also in the middle of a very large (125 minute) design. When I turned the machine off and on again, it continued by stitching the whole colour again where it seemed to break down. I didn't take the machine in, as I'm not sure my dealer has had their technician trained yet, and the machine is working. I did do the update so that can't be the problem.

When you take your machine in, please let us know what the problem is so that we can all get the fix, if it is something that needs addressing by our dealers.

Cheryl - Saskatoon Canada

--- In janome12000@yahoogroups.com, "stitchnpatch" <stitchnpatch@> wrote:

My 12000 has been busy embroidering Christmas designs during the last couple of days when a little while ago it suddenly decided to seize up and now the needle bar is jammed. I'm going to have to make a trip to my dealer on Monday and hopefully he will be able to get it going again quite quickly. Anybody else had a problem like this?
Vicki


Re: Needle bar jammed

Cheryl Paul
 

Yes, it has happened to me a couple of times. Usually when I turned the machine on, it would tell me to raise the needle bar and then turn the machine off and on again. It happened also in the middle of a very large (125 minute) design. When I turned the machine off and on again, it continued by stitching the whole colour again where it seemed to break down. I didn't take the machine in, as I'm not sure my dealer has had their technician trained yet, and the machine is working. I did do the update so that can't be the problem.

When you take your machine in, please let us know what the problem is so that we can all get the fix, if it is something that needs addressing by our dealers.

Cheryl - Saskatoon Canada

--- In janome12000@yahoogroups.com, "stitchnpatch" <stitchnpatch@...> wrote:

My 12000 has been busy embroidering Christmas designs during the last couple of days when a little while ago it suddenly decided to seize up and now the needle bar is jammed. I'm going to have to make a trip to my dealer on Monday and hopefully he will be able to get it going again quite quickly. Anybody else had a problem like this?
Vicki


MBX won't load anymore...

christitch <nckrause@...>
 

Hi! Hope some computer expert can help me out. For some reason my Digitizer MBX stopped loading a few days ago. It appears to recognize the dongle but then just hangs. I have uninstalled and reinstalled...I'm open to suggestions...

Chris


Re: Thread Stand

Vikki Youngmeyer
 

I’m not understanding at what part in the threading process you hear the  “click” .

 

Vikki

 

From: janome12000@... [mailto:janome12000@...] On Behalf Of mc11000jes
Sent: Sunday, December 18, 2011 5:13 PM
To: janome12000@...
Subject: [janome12000] Re: Thread Stand

 

 

I am not having trouble winding bobbins via the thread stand as I decided I might as well use the 2nd sppol thing by putting it on the machine threading up the thread stand then down under the round piece of that 2nd spool stand thing and making sure I hear the click as I put the thread thru on the left before I go around to back and over to bobbin. I'll grab the book later and describe all the parts by name but my husband is waiting to go out. Remember if you don't hear the thread click then it isn't threaded correctly and wont sew properly or wind bobbins.

Joan
Newcastle NSW Australia

--- In janome12000@..., "Vikki Youngmeyer" wrote:
>
> Question regarding using the Horizon 7700 spool thread stand - have you
> actually threaded and sewn and filled a bobbin using this? I know the screw
> holes fit, but the filled bobbin was terrible - it was mushy and didn't feed
> properly. In addition when trying to sew with it, I kept getting the message
> about the thread breaking and to rethread the needle. The thread wasn't
> broken and the needle was still threaded. It somehow was bypassing the
> thread sensor.
>
> There is a small metal guide and on the 7700 there is a place to put it
> which doesn't exist on the 12000. To get around the problem and still use
> the cones, I ended up using a standalone cone unit and put one of the cone
> holders on it - works perfectly. I would like to know how to use the spool
> holder if possible. What piece of the puzzle am I missing?
>
> Vikki
> Houston, TX
>


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Re: Thread Stand

mc11000jes <joan.e.smith@...>
 

I am not having trouble winding bobbins via the thread stand as I decided I might as well use the 2nd sppol thing by putting it on the machine threading up the thread stand then down under the round piece of that 2nd spool stand thing and making sure I hear the click as I put the thread thru on the left before I go around to back and over to bobbin. I'll grab the book later and describe all the parts by name but my husband is waiting to go out. Remember if you don't hear the thread click then it isn't threaded correctly and wont sew properly or wind bobbins.

Joan
Newcastle NSW Australia

--- In janome12000@yahoogroups.com, "Vikki Youngmeyer" <vikkiy@...> wrote:

Question regarding using the Horizon 7700 spool thread stand - have you
actually threaded and sewn and filled a bobbin using this? I know the screw
holes fit, but the filled bobbin was terrible - it was mushy and didn't feed
properly. In addition when trying to sew with it, I kept getting the message
about the thread breaking and to rethread the needle. The thread wasn't
broken and the needle was still threaded. It somehow was bypassing the
thread sensor.

There is a small metal guide and on the 7700 there is a place to put it
which doesn't exist on the 12000. To get around the problem and still use
the cones, I ended up using a standalone cone unit and put one of the cone
holders on it - works perfectly. I would like to know how to use the spool
holder if possible. What piece of the puzzle am I missing?

Vikki
Houston, TX


Re: Left over bobbin thread

Jim_Stutsman <jim@...>
 

I don't know whether the update affected this, as we had not tried it before updating.

--- In janome12000@yahoogroups.com, Maria Boyle <maruka1@...> wrote:

Thanks Jim,

I am doing embroidery. Haven't used the sewing yet. But I did discover, that if you x out the message that bobbin thread may not be sufficient, the machine will continue to embroider. I sat there watching and it sewed for another 8 minutes before I got the message again. This time I took the bobbin out, didn't want to push my luck. Could this have been one of the update improvements? Cause before the update, it wouldn't let me continue, no matter what I did.

Unfortunately my dealer is 4 1/2 hours from where I live.




María


Re: Finished my first project with my new Janome 12000

vicki chrobak
 

Mary, Love your quilt. What 12 tribes are represented?

--
Vicki Jo


Re: Jump Thread Cutting Length Command

kkrissyb <krissy.b@...>
 

Yes I thought about getting the updates for my 11000 but the cost was $1000 AUD for the two updates so decided to save the money towards the 12000
Kris in Aus

--- In janome12000@yahoogroups.com, "Sherry Martin" <shejmartin@...> wrote:

Just wanted to say that the 11000 had the capability to cut jump threads so you didn't need to upgrade to the 12000 to do that. It was included in one of the updates to the original 11000, either the one to make it the 11000SE or the one that added the 8x8 acufil hoop.


Re: Left over bobbin thread

vicki chrobak
 

Maria, In the set menu, you can choose when or if you want a low bobbin warning. I think the scale is 0 to 5. Just play with your menu & you'll find it. In another area you can also change thread brand. Its default is Janome--thus your color changes in embroidery will show Janome color #s. Another thing I changed was to not allow it to combine colors when they are the same. If you follow the machine thread changes, no worry but if you are using a chart it can cause a surprise.

--
Vicki Jo


Re: Left over bobbin thread

Maria Boyle
 

Thanks Jim,

I am doing embroidery. Haven't used the sewing yet. But I did discover, that if you x out the message that bobbin thread may not be sufficient, the machine will continue to embroider. I sat there watching and it sewed for another 8 minutes before I got the message again. This time I took the bobbin out, didn't want to push my luck. Could this have been one of the update improvements? Cause before the update, it wouldn't let me continue, no matter what I did.

Unfortunately my dealer is 4 1/2 hours from where I live.




María

Sent from my iPad

On Dec 18, 2011, at 2:03 PM, "Jim_Stutsman" <jim@onlinesewing.com> wrote:

We have found that a value of 1 leaves about a yard of thread on the bobbin. If yours is more than that you can have your dealer recalibrate the setting. It's a simple adjustment. Note too that when the low bobbin message appears if you don't touch the screen, but just start sewing again, you can continue almost to the last shred of thread.

--- In janome12000@yahoogroups.com, Maria Boyle <maruka1@...> wrote:


Hello Jim,

I find that the machine leaves way too much thread on the bobbin, when it tells me insufficient bobbin thread to finish. I went to settings and have bobbin thread down to 1. Wish there was a way to over ride this. I can't find any answers in the book. Hope you can help me.



María

Sent from my iPad



------------------------------------

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Re: Left over bobbin thread

Jim_Stutsman <jim@...>
 

We have found that a value of 1 leaves about a yard of thread on the bobbin. If yours is more than that you can have your dealer recalibrate the setting. It's a simple adjustment. Note too that when the low bobbin message appears if you don't touch the screen, but just start sewing again, you can continue almost to the last shred of thread.

--- In janome12000@yahoogroups.com, Maria Boyle <maruka1@...> wrote:


Hello Jim,

I find that the machine leaves way too much thread on the bobbin, when it tells me insufficient bobbin thread to finish. I went to settings and have bobbin thread down to 1. Wish there was a way to over ride this. I can't find any answers in the book. Hope you can help me.



María

Sent from my iPad


first project finished

malehto
 

I just finished my first project on my new Janome 12000. The more I use it the more I fall in love with it. I posted a photo of the project. Have several more in line. Plan on using my holiday vacation time to sew sew sew.
Thanks Jim for creating this forum. I learn something from almost every post.
Holiday blessings to all.

Mary in Savannah Texas


Finished my first project with my new Janome 12000

malehto
 

The more I use My new machine the more I fall in love with it.
Just posted a picture of my first finished project. Have several more that I want to do. Love the information that I get from this forum. Thanks Jim for creating it. Holiday blessings to all. Happy sewing.

Mary in Savannah Texas


Left over bobbin thread

Maria Boyle
 

Hello Jim,

I find that the machine leaves way too much thread on the bobbin, when it tells me insufficient bobbin thread to finish. I went to settings and have bobbin thread down to 1. Wish there was a way to over ride this. I can't find any answers in the book. Hope you can help me.



María

Sent from my iPad


FOR: KRIS B...wooden spool holder thank you!

seamgood <seamgood@...>
 

Dear Kris,
Thank you so much for taking the time to take apart your spool holder and take very thorough pictures. It is much appreciated! I've got hubby working on it this week!
I did go to that little website store you told us of, but there was no where to contact them via email and there was no sign of that product any longer.
Merry Christmas!
Gloria in Massachusetts